The Portman Ritz-Carlton, Shanghai, Shanghai

The Portman Ritz-Carlton, Shanghai, Shanghai, 中国

ID 270121

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酒店房间

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描述

Luxury Accommodations: Unwind in one of the 593 guestrooms with premium bedding and deluxe bathrooms, ensuring a comfortable stay. Dining Excellence: Indulge in international cuisine at Portman's, enjoy drinks at the bar, or opt for 24-hour room service. Event Spaces and More: With over 60,000 square feet of event space, including a conference center and 11 meeting rooms, this hotel is perfect for any occasion.

Located in the vibrant heart of Shanghai near the iconic Jing'an Temple, The Portman Ritz-Carlton is the ideal choice for luxury seekers and event planners alike. Book now for an unforgettable experience.

Fitness facilities, ATM/banking, Shopping on site, Conference space, Breakfast available (surcharge), Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby, Porter/bellhop, Express check-out, Limo or town car service available, Smoke-free property, Wedding services, Grocery/convenience store, Tours/ticket assistance, Conference center, Parking (limited spaces), Self parking (surcharge), Computer station, Train station pickup (surcharge), Train station drop-off (surcharge), Electric car charging station, Housekeeping on request, Shopping mall on site, Ballroom, Banquet hall, Recycling, Health or beauty spa nearby, Wheelchair-accessible on-site restaurant, Lifeguard on site, Change of bed sheets (on request), Well-lit path to entrance, Vegetarian breakfast available, Double-glazing on all windows, Energy-saving switches, Vegan menu options available, Vegetarian menu options available, Comprehensive recycling policy, No single-use plastic stirrers, Water-efficient showers only

已更新: 2026年9月11日

位置

Shanghai Centre

住客喜爱之处

Impeccable service
Great location
Friendly and professional staff

还有什么比这更好呢

Limited WiFi access to international sites
Walkability to some attractions may be an issue

清洁度 9,0
服务 9,4
位置 9,0
房间质量 8,6
设施 8,8
性价比 8,4
餐饮 8,6
整体体验 8,7

Derrick1230 09.2026

This Ritz Carlton does not feel very luxurious!!! + When you say the Name Ritz Carlton you think Luxury, classy and elegance! I am sorry but this location in Shanghai does not have any of this! If you blind folded me and took off the blind fold in my suite I’d think I was in a Four Points Sheraton. This location is old, my bed was hard, the smell in the room was like mold and it made me sneeze all the time. The breakfast here was so so again nothing that made you saw wow!! If you are looking for very nice property I’d recommend the St. Regis on the bund… it’s a way classier, elegant and luxurious property!! Sorry just keeping it real!
615hamia 09.2026

I'm very grateful to David Pu + This is my third visit to Shanghai. This time I'm going to Suzhou to do business. I'm very grateful to David Pu, the duty manager, for the arrangement and for coordinating the driver pick-up and lunch for us. Make sure we can go to Suzhou on time. Although there were some incidents, it was generally very good.
NevskyNY 09.2026

A Great Stay with an Excellent Club Lounge (and great staff) -- October 2025 Update + October 2025 Update Given our prior great stay, we, of course, came back twice again, and everything is wonderful. Even the laundry service was excellent. Some of the same great staff members are here, as well as some new ones. Thank you to Tarik, Bas, Aileen, Lisa, Yoki, Kevin, Stanislav, Joy (housekeeping), and others, as I did not get everyone's names. ------ A really great stay. The staff treated us very well. Excellent treatment by the wonderful Club staff. Although I am sure I am missing a few names, I remember great, personalized service in the Club from Aileen, Vincent, Matthew, Autumn, Lian, Tina and Ruby. If staying at this Ritz-Carlton (or most Ritz-Carltons for that matter), I recommend getting Club access. It may cost more, but the amenities and benefits are often worth it, as it is here. The Club has a lovely decor, five food presentations a day and soft drinks 24 hours per day…
michaelrN7554GG 09.2026

Awesome luxury experience + Best stay at a hotel in years. Stayed for a week-long business trip, wished it could have been longer. From check in to check out, the stay was everything you expect from a luxury hotel and experience. Attentive staff that learned your name and habits within a couple of days, a wide variety of choices of food and beverages in the lounge, and just all around well being. Slept like a baby, and enjoyed every minute at the hotel. You will too.
907zenaz 09.2026

Perfect Stay with Outstanding Support from the Executive Lounge Team + Our stay at The Ritz-Carlton was wonderful as always, and the experience truly exceeded expectations. A special thanks to Yoki from the Executive Lounge — she was very professional, attentive, and reliable in coordinating all our arrangements. With her support, everything throughout our stay was seamless and perfectly managed. We are especially grateful for the outstanding Executive Lounge experience she made possible.
F6046LVjl 09.2026

My Go-To Hotel in the Heart of Shanghai + Perfectly situated in the city centre, the Portman Ritz-Carlton offers both convenience and exceptional service. The staff were consistently warm and attentive, and the room attendants kept everything immaculate with charming personal details. I’ll certainly choose the Portman Ritz-Carlton again on my next trip to Shanghai.
817hazalm 09.2026

Nov25 + Everything was ritz quality, and thanks a lot for the housekeep lynn, it was the most clean and best service that i have had from a 5 star hotel
rayisa2025 09.2026

Amazing service by Ms Lindsay from call center + Business center Room no: 3001 Lindsy at call center was attentive and warm patient helping me. The staff professionalism made me fell at home. The hotel enviroment is excellent. 👍🤝
706pakm 09.2026

Definitely recommend + Good location, excellent service. The guest welcoming employee named Daisy makes the first impression of hotel very warm and welcoming.
yixianx2024 09.2026

Top-Level Club Lounge of RC Hotels! + The Executive Lounge of the Ritz-Carlton will not disappoint you. As a loyal Marriott and a fanatic fan of the Ritz-Carl
Curiosity64756766270 09.2026

Great location & Services + The hotel location is amazing and room services are great. Special thanks to Una for the wonderful check in experience and introduction
Dylantay 09.2026

Impeccable Service + -Room is big and comfy -Wifi works but as usual, no access to international sites like youtube or google -good location but not walkable to bund. Very near to Kerry center -Gym is professional grade, open 24hrs. -Service from all staff is impeccable. We tried to book entry to Shanghai natural museum but unable to do so, concierge warmly help us ( i think his name is Nick, gentleman with specs ). On our departure day (26th Dec), we were almost late for our flight, but hotel staff helped us get a cab quick and instructed Cab driver to speed up and also which gate to drop us. Thankful for that.
E683OCtarac 09.2026

Wonderful experience with very kind staff + I have had such a pleasant experience here at the Portman Ritz-Carlton. The staff has been so incredibly kind and helpful my entire stay. My boyfriend needed to go out of town for a few days and Audrey Yan from the front desk gave him her card and said to let her know if I needed anything at all. Also my room attendant Fanny made a beautiful bouquet out of pipe cleaners and had them sent to my room. They treat their guests so well <3
brucefW3242TS 09.2026

Enjoyable stay + We stayed for 5 days at the Portman Ritz Carlton and enjoyed our stay! Special thanks to our room attendant Yang! Also all of the girls on the 43rd floor provided excellent service!
amaz2026 09.2026

My Favourite Shanghai Hotel. + Definitely my favourite hotel in Shanghai. It has it all: great location, excellent service, very tasty food, luxurious accommodations. Overall, unbeatable value for money.
SvenZH 09.2026

Very convenient location and outstanding club lounge + I stayed one night at The Ritz-Carlton Portman in Shanghai and had a really great stay. The location is extremely convenient, with plenty of shops and restaurants in the immediate area. The building itself is older, but at least the room I stayed in appeared to have been renovated fairly recently. The room was relatively large and the bathroom spacious as well. I booked club lounge access and it was definitely worth it. The lounge itself is located on the 43rd floor, while the club rooms are on the floors above and below, all connected by an internal staircase. This means you can easily move between the club floors and the lounge without using the elevator, which almost makes it feel like a hotel within the hotel. The staff spoke excellent English and were extremely friendly throughout the stay. The quality of the food in the lounge was very good, with a nice selection offered during afternoon tea, evening service and breakfast…
jhoyb793 09.2026

All is okay to tumps up + Everything here is nice the accommodations and the people in the hotel was great.live to be back here
iTravel-A2Z 09.2026

I wouldn’t return here, nor would recommend this hotel + Just back from a 3-day stay at the PRC. Whilst there is nothing majorly wrong with this hotel, it’s one I would not recommend or return to. It’s a business hotel, not one made for leisure travellers, and there is no getting away from this. As such, this has impact on a number of different things. Also, it’s an old hotel, and it shows, from the rooms, with really old window frames that let draft in, to the common areas, the carpets, the indoor pool, etc. I guess it is mainted as well as they can, but it doesn’t scream luxury, nor style and had no wow factor at all. The hotel is as busy as a train station with lots and lots of business clients coming and going, it has no real lobby area, probably 10 seats scattered across the ground floor (no where to sit after checking out, other than for a few seats), the entrance is small, shops inside the hotel on either side of the corridor mean it feels like a small mall, not a hotel, and th…
shadyinthehouse 09.2026

A stay where every detail feels personal… + It was truly a pleasure staying at The Portman Ritz-Carlton Shanghai. From the moment we arrived, the experience was exceptional, the limo service and thoughtful welcome refreshments immediately made us feel pampered and at ease. We especially loved the Club access experience. From a seamless check-in to dining at the Club Lounge, every detail was carefully curated. The local-themed amenities and the thoughtful turndown service, including placing a floor mat with slippers for us, were such lovely touches. My daughter absolutely adored the Ritz Kids amenities and the hand-folded puppy, it truly made her stay extra special. The housekeeping team also went above and beyond; they were incredibly observant and even provided a bookmark for my husband’s book, which we deeply appreciated. We also enjoyed the wonderful atmosphere at the Ritz Lounge, elegant yet welcoming. A heartfelt thank you to the amazing team who took such great care of us- …
471yinc 09.2026

Great Stay at Portman Ritz Shanghai + Very comfortable stay at the Portman Ritz - staff very very attentive and always avaliable. Special mention for the concierge and front desk staff serene, Corinna, Richard and John. They went the extra mile to make our stay very comfortable- with Serena even reaching out daily via WeChat to ask if they could extend assistance. Ricahrd and John helped us so much with our ever important Taoboa deliveries and recommendations of where to shop eat and massage. It was also such a treat to have met Marry most mornings when we went down for breakfast- Great service - non intrusive and she was so amused about my concoction of lemon infused water and red tea. Look forward to returning.