Victor Gallery Hotel & Spa - Victor Group, Hà Nội
+3 Phòng khách sạn
Đang tải phòng cho các ngày gần nhất…Tiện nghi
Mô tả
Luxurious Spa & Amenities
Indulge in massages at the onsite spa and enjoy complimentary wireless internet access. Benefit from concierge services and babysitting facilities.
Dining Delights
Savor meals at Victor Family Restaurant or grab a coffee at the cafe. Unwind with a drink at the bar/lounge or attend the complimentary guest reception.
Comfort & Convenience
Relax in air-conditioned rooms with modern amenities. Enjoy Egyptian cotton sheets, designer toiletries, and entertainment options. Benefit from a business center, car services, and airport transportation.
Plan your stay at Hanoi Victor Gallery Hotel & Spa for an unforgettable experience and easy access to nearby attractions.
Elevator, Free airport transportation, Gift shops or newsstand, Shopping on site, Fireplace in lobby, Television in common areas, Free breakfast, Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby, Porter/bellhop, Limo or town car service available, Full-service spa, Tours/ticket assistance, Free reception, Snack bar/deli, Self parking (surcharge), Airport transportation - pickup (surcharge), Train station pickup (surcharge), Free buffet breakfast, Train station drop-off (surcharge), Books, Shared microwave, Shared refrigerator, Couples/private dining, Art gallery on site, Proposal/romance packages available, Eco-friendly toiletries, LED light bulbs, Bus station shuttle (surcharge), Tea service, Change of towels (on request), Change of bed sheets (on request), Well-lit path to entrance, Free WiFi, 24-hour front desk, Luggage storage, Designated smoking area, Concierge service, Wheelchair accessible
Đã cập nhật:
Điều khoản
Vị trí
95B Hang Gai Streets, Hang Gai ward,Đánh giá
Điều khách yêu thích
- Excellent service
- Good location
- Delicious food
Điều gì có thể tốt hơn
- Inconsistent room quality
- Misleading amenities
- Độ sạch sẽ 8,7
- Dịch vụ 10,0
- Vị trí 9,7
- Chất lượng phòng 8,6
- Tiện nghi 8,7
- Giá trị đồng tiền 8,6
- Thực phẩm và Đồ uống 9,7
- Trải nghiệm tổng thể 9,7
-
Verified traveler
+ Good location for one or two nights .. Nothing special
-
Hannah
+ Room leaked when it rained and side of shower didn't drain properly
-
maria
+ Not as pictured
-
Jennifer
+ Sorry but I can’t lie on this review as I rely on them for my bookings. The positive: the staff are great. The negatives: this hotel needs a refurbishment. I’ll stop at that.
-
Myscha
+ The staff here are the absolute BEST, without a doubt. Vivian and Ryan at the front desk are absolute sweethearts, and I truly hope I get to see them the next time I come back to Hanoi. Phương Anh went above and beyond to ensure my breakfasts were always great. They absolutely made my stay here worth it. The room was very clean, though trying to turn off all of the lights was certainly a mission, and there was no hot water on day 1, however this was a one-time issue. Other than that, my stay here was one of the best out of my entire 2 months of traveling!
-
Deneisha
+ This property didnot look the pictures. It was not worth 100 USD for the night. Should not be apart of the VIP list. This property should be a 3 star at minimum. The front desk staff was very nice and helpful
-
Ciara
Great location (but no gym) + Lovely place to explore Hanoi from! Vivian and her team were consistently so friendly and helpful and really made our stay special. Would recommend to anyone looking to stay in the Old Quarter. Just note that there is no gym at this hotel despite there being a picture of one in the hotels.com listing.
-
Adrianne
+ Staff are AMAZING - so accommodating and so so so friendly! They also offer an airport shuttle so very convenient as well. Would recommend this place to everyone!
-
Soo
+ Staff is fantastic. Especially Vivien and Henry were so helpful with sorting out our difficulties and confusion with some tour and service providers. Excellent recommendations for places to eat as well. A big shout out to both of them.
-
Muzammil
Wow - great service from Vivian and Ryan! + A really nice place to stay in central Hanoi. Vivian and Ryan provide first class service - and maybe should get a pay rise! Some great local recommendations for coffee too.
-
Shozo
+ They do their best to get a better customer review
-
Tetiwe
+ Lovely property close to subway. Lots of dining options nearby. Very professional and friendly staff. We enjoyed our stay and will come back again
-
Muzammil
Best customer service ever! + With heartfelt thanks to the amazing Vivian, Ryan and the rest of the team for delivering service worthy of a five-star hotel. Their local recommendations were excellent, their humour and warmth was genuine and constant, and nothing was ever too much trouble. A pay rise is definitely in order! Add to that a fantastic location by Hoan Kiem Lake, lots of good food & coffee nearby, and I can’t recommend Victor Gallery highly enough. I’ll definitely be back!
-
Patrick
+ I absolutely loved the staff at this property they made me feel very special on my birthday! I will be back
-
Sang Woo
+ This hotel is NOT a five-star hotel, max three stars, which does not correspond to the pictures or the listing category on Hotels.com. Good location in Hanoi close to most things and nice staff but unfortunately the hotel is not in good condition, terrible hair dryer, rooftop bars are in another building, no bathtub, no room service.
-
Dan
+ This is a top notch hotel with staff that was like family. I highly recommend this hotel. Vivian was great, she helped with all our travel arrangements, it made getting around Hanoi easy.
-
Jaxs
+ Fabulous staff and great service. Accommodation just what we needed
-
Juhee
+ Great hospitality and value! Staffs are very nice and helpful when you ask tips and info about getting around the town.
-
Jaya
+ This hotel is PERFECT for your trip to Hanoi! Me and my wife couldn't be happier! It's perfectly located and it walking distance so pretty much anywhere you want to go! The rooms were clean and comfortable and the staff was beyond amazing. We even got to see and participate in a staffs birthday celebrations which made us feel like we were apart of their family! Breakfast is amazing as well. We also have to give Vivian a bug shout out. She really went above and beyond to make our stay amazing. It was raining hard one day where we had to cancel our Holong Bay day cruise. She took care of it for us without even asking! 11/10 experience!! Highly recommend!
-
Lilia
+ Staff is very professional and caring. Special thanks to their chef the food was DELICIOUS!!! We were celebrating my daughter's B day and their staff (Please excuse me, I am probably not spelling it correctly) Vivian had made a Happy B day arrangement for the room and a beautiful plate of fresh fruit! Certainly recommend!!! 10/10!!!
Đây là 20 đánh giá gần đây nhất trong tổng số 202 đánh giá mà khách sạn này có.
Viết đánh giá
Đã ở đây? Đăng nhập và chia sẻ với người khác — chỉ cần một e-mail, không cần mật khẩu. Đăng nhập
