The Royal Sonesta Chicago Downtown, Chicago Loop
+2 Chambres d'hôtel
Chargement des chambres pour les dates les plus proches…Équipements
Description
Hébergements luxueux avec vue imprenable
Découvrez le Royal Sonesta Chicago Downtown at the Riverwalk, entièrement rénové, situé à quelques pas de la vibrante Magnificent Mile. Profitez d'une vue imprenable sur la ville ou la rivière Chicago depuis votre chambre, équipée d'équipements modernes tels qu'une télévision à écran plat de 48 pouces et une cafetière.
Options de restauration délicieuses
Savourez des plats inspirés du Midwest au taverna américain moderne, Hoyt's, tout en admirant la vue pittoresque sur la rivière Chicago. Commencez votre journée par un délicieux petit-déjeuner, prenez un déjeuner tranquille ou dégustez un dîner copieux – le tout sans quitter l'hôtel.
Emplacement pratique et équipements
Avec un centre de fitness ouvert 24h/24, une restauration sur place et un accès WiFi, le Royal Sonesta Chicago garantit un séjour confortable. De plus, profitez du centre d'affaires, de la salle de bal et des espaces de réunion disponibles pour votre commodité.
Prêt à élever votre expérience à Chicago ? Réservez votre séjour au Royal Sonesta Chicago Downtown at the Riverwalk dès aujourd'hui !
Installations de fitness, WiFi disponible, WiFi gratuit, Parking, Chambres non-fumeurs, Climatisation, Salle de fitness, Réception ouverte 24h/24, Restaurant, Centre d'affaires, Chauffage, Chambres familiales, Animaux acceptés, Ascenseur, Blanchisserie, Bar, Fax/photocopie, Installations pour personnes handicapées, Service de repassage, Salles de réunion/salle de banquet, Nettoyage à sec, Parking avec voiturier, Non-fumeur dans tout l'établissement, Parking privé, Enregistrement/départ privé, Garage de parking, Service de conciergerie, Accès en fauteuil roulant, Guichet automatique bancaire sur place, Toilettes avec barres d'appui, Aides visuelles : Braille, Le personnel respecte les protocoles de sécurité locaux, Linge lavé selon les directives des autorités locales, Chambres désinfectées entre les séjours, Normes de nettoyage efficaces contre le coronavirus, Gel hydroalcoolique dans les chambres et les zones communes, Paiement sans cash disponible, Trousse de premiers secours disponible, Vaisselle et couverts désinfectés, Facture fournie
Mis à jour:
Termes
Emplacement
71 E Wacker DrAvis
Ce que les clients ont aimé
- Central location and stunning river views
- Friendly, helpful staff (valet, bellmen, front desk often praised)
- Clean, spacious and comfortable rooms with good beds
- Early check-in and package handling appreciated
Quoi de mieux
- Parking is complicated/expensive and booking app issues
- Perceived poor value in some areas (high restaurant/breakfast prices, price drops after booking)
- Occasional room issues (shower problems, cold nights, room size mismatch vs. advertised)
- Missing or unexpected amenities (no minibar, no room service in some cases) and some housekeeping timing complaints
- Propreté 9,9
- Service 9,9
- Emplacement 10,0
- Qualité de la chambre 9,9
- Équipements 8,5
- Rapport qualité-prix 8,5
- Alimentation et boissons 8,5
- Expérience globale 10,0
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249lexusl
Amazing staff. + I went on a business trip with a coworker, there were a few issues at check in because we had prepaid with the business card. Kiara stepped up and handled it immediately!!!! She kept us updated throughout the process and made it such a smooth experience in a difficult time! Terrance at the front desk was amazing! Any issues I had or things I needed sent to my room he was on it! Such a professional. Quinten at the front door OMG! He was there every night just like he said he would be his energy and the greeting that you receive immediately after stepping out of your vehicle was on of a kind. Thank you so much to this staff for making my trip amazing and enjoyable ❤️ we need more people like this in the services business.
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Antbrenlex
The Woodlands + Location is great the views from room is great the restaurant has great food especially the breakfast and I loved the grits
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clairemsmith
Billing Issues + We had a fantastic stay overall, particularly after being upgraded to a lovely room with a fantastic view. The room was comfortable, well presented and made the experience feel genuinely special. The location is fantastic. Unfortunately, the stay was let down by a billing issue. Numerous charges were applied to the credit card provided solely as a holding deposit, and I had to contact the hotel repeatedly to have them investigated and rectified. This was frustrating and took away from what would otherwise have been an excellent experience. The hotel itself was wonderful, and the upgrade was much appreciated. However, the handling of the additional charges was disappointing and created unnecessary inconvenience. I hope the hotel reviews its payment and billing procedures to ensure that other guests do not have to chase repeatedly to resolve similar issues.
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Arun
+ Excellent Location, − had to pay extra for early checking in
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mistysP4893LU
Anniversary trip + The royal sonesta downtown Chicago was an amazing stay! Right on the river, clean and updated. Staff is super friendly. The restaurant Hoyt’s is all super yummy. The hummus and olives is amazing. The bartenders David and Paul are super attentive, friendly and make great drinks! 10/10 for us
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Y2986GIlaurier
Serna Wedding + Overall our stay was very good. Our river view room was amazing, the staff is very friendly and helpful. Our stay was made even more enjoyable by Arturo! He was so friendly and helpful. He remembered our names and seemed like he was always there during our 5 night stay! Thank you Royal Sonesta!
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Sheryl
Our stay was the very best we have ever had! + The Kindness started with Lucus who met us in valet! He is so kind, accommodating and wonderful! The lady that checked us in was also extremely accommodating! Everything was Excellent!!! − I didn't like that I had to leave The Wonderful Royal Sonesta and come home!!!
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Amelia
Perfect! + I loved the location and the staff! Staff was super friendly and informative! Location was perfect for all the places we wanted to go! We walked mostly because everything was so close. − Can’t think of anything
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lucasjC1382KG
Wonderful stay with breathtaking river views + We had a wonderful experience at The Royal Sonesta Chicago Downtown while visiting for the Serna wedding. Our room overlooking the river had a most unique view that took our breath away every morning. The entire staff went above and beyond to make us feel welcome, but Arturo truly made our 5-night stay unforgettable. He was always around with a warm smile, ready to help, and even remembered all of our names from day one. That kind of personal touch really stands out and made our family trip so special. Thank you to everyone at the hotel, especially Arturo, for making our visit so memorable and comforatble!
Voici les 9 avis les plus récents sur les 2 584 que compte cet hôtel.
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