Balmoral Suites, San Jose

Chambres d'hôtel
Chargement des chambres pour les dates les plus proches…Équipements
Description
Équipements de luxe
Profitez des opportunités de loisirs telles qu'un centre de fitness ouvert 24h/24, un accès Wi-Fi gratuit et des services de conciergerie. L'hôtel propose également des boutiques de cadeaux/stands de presse et des services de mariage.
Options de restauration délicieuses
Pour le déjeuner ou le dîner, arrêtez-vous au EL PATIO DEL BALMORAL, un restaurant spécialisé dans la cuisine locale et internationale. Dégustez dans l'un des 2 cafés/boutiques de café, ou optez pour le service en chambre pendant les heures limitées. N'oubliez pas de désaltérer votre soif au bar/lounge et de vous régaler d'un petit-déjeuner local gratuit.
Installations pratiques
Les équipements vedettes incluent un centre d'affaires, des services de nettoyage à sec/blanchisserie, une réception ouverte 24h/24, un centre de conférence et 7 salles de réunion. Les commodités supplémentaires comprennent une navette aéroport aller-retour, un parking avec voiturier gratuit et des chambres individuellement décorées avec accès Wi-Fi gratuit.
Installations de fitness, Guichet automatique/banque, Boutiques de cadeaux ou stand de presse, Shopping sur place, Petit-déjeuner gratuit, Coffre-fort à la réception, Personnel multilingue, Porteur/voiturier, Services de mariage, Assistance pour visites/billets, Parking accessible aux fauteuils roulants, Signalisation en braille ou en relief, Centre de conférence, Parking (places limitées), Parking gratuit en self-service, Parking avec voiturier gratuit, Poste informatique, Transport aéroport - prise en charge (supplément), Installations de fitness 24h/24, Petit-déjeuner gratuit (cuisine locale), Boutiques de créateurs sur place, Forfaits proposition/amour disponibles, Parking sécurisé, Casino à proximité, Spa de santé ou de beauté à proximité, Toilettes publiques accessibles aux fauteuils roulants, Parking pour van accessible aux fauteuils roulants, Restaurant sur site accessible aux fauteuils roulants, Main courante dans les escaliers, Changement de serviettes (sur demande), Changement de draps (sur demande), Chemin bien éclairé vers l'entrée, Navette aéroport accessible, Pas de navette aéroport accessible, Wi-Fi gratuit, Réception ouverte 24h/24, Consigne à bagages, Zone fumeurs désignée, Service de conciergerie
Mis à jour:
Termes
Emplacement
Central Ave, between 7th and 9th StAvis
Ce que les clients ont aimé
- Beautiful building
- Friendly staff
- Convenient airport location
- Comfortable beds
Quoi de mieux
- Limited amenities variety
- Mixed opinions on pricing
- Propreté 7,5
- Service 8,3
- Emplacement 8,1
- Qualité de la chambre 7,8
- Équipements 7,2
- Rapport qualité-prix 6,9
- Alimentation et boissons 7,3
- Expérience globale 8,0
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Ayush
Loved our stay at Hotel Balmoral + We loved our stay at the Hotel Balmoral - all the main museums and parks were walking distance. There was a bar, cafe, restaurant, ice cream shop on the first floor of the hotel which made it easy for late dinners. The staff was extremely helpful and accommodating. Worth the stay!
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Verified traveler
+ Rooms needed maintaince and some paint on the interior doors of our room The restaurant service was very slow and the food was mediocre.
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DAVID
Very disappointing experience + I have stayed here before but will not do so again 1. I had booked a 2 bedroom junior suite but got 2 bedrooms and one bathroom - I did not complain because my travel companion was unable to complete the trip. 2. Having left my credit card the hotell authorised US100 on my card. I tried to charge lunch($30 Approx) to my room I was to,d I had to pay in cash or credit card - attemptsto reverse this decision by contacting the front desk proved negative, though when I complained to the front desk I was told I could charge to my room. 3. Hotel have any number of tour brochures and at the front desk I booked an afternoon tour for the following day- after waiting 45 minutes the transport had not arrived - the front desk phoned the travel company who I was told said that they had no reservation, but if I wanted I could get a taxi to the departure point and they would knock $10 off the cost - I didn’t bother. 4. I had a 5.40AM departure flight and was told I…
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Verified traveler
+ Amazing, great hotel, very impressed! Super clean, great staff and right in the middle of the city!
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Humberto
+ I would say they have a really friendly staff. As far as I can recall I didn’t dislike anything..
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Pena
Recommended + The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great!
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Rondalynne
Great place to go. + Very nice rooms, good food. Off a long road to get there. We did ut in a little car, lots of bumps. Good activities on site.
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Ryan
+ It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting.
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steve
+ would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us!
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Kalyn
+ No hot water
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Anand
+ The toilet had black spots under the rim. The coffee pot was not clean either
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James Brian
+ I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund.
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Gargi
+ Stayed for a night and it was clean , location was perfect to walk around the city and staff were nice.
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Doug
Comfy stay + Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant.
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Cindy
+ Staff was excellent and Breakfast wonderful
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yana
+ Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
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John
+ Great service
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Raymond
+ Rooomd are clean, but the breakfast sucked
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Daniel
+ The hotel is physically located in the historical district, easy walking distance to key tourist hot spots. Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom.
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Susan
+ We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey.
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