Fairmont Mayakoba Riviera Maya - All Inclusive, Playa del Carmen
+3 Chambres d'hôtel
Chargement des chambres pour les dates les plus proches…Équipements
Description
Luxurious 5-Star Accommodation with Private Terraces
Experience the ultimate in luxury at Fairmont Mayakoba Riviera Maya - All Inclusive. Indulge in spacious guest rooms with modern amenities including flat-screen TVs and private terraces overlooking the serene lake.
Exquisite Dining Options and Outdoor Activities
Savor a delicious buffet breakfast and tantalizing Asian cuisine with vegetarian and vegan options at the on-site restaurant. Take a dip in the outdoor pool or explore water sports and cycling activities, all conveniently available at the resort.
Multilingual Staff and Exceptional Service
Feel at ease with our friendly staff fluent in German, English, and Spanish, ready to assist you with any needs or recommendations for exploring the area. Enjoy a seamless experience from check-in to check-out at Fairmont Mayakoba Riviera Maya.
Book now for an unforgettable stay at Fairmont Mayakoba Riviera Maya - All Inclusive!
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Business center, Terrace, Family rooms, Garden, Pets allowed, Hiking, Lift / Elevator, Laundry, Luggage storage, Express check-in/check-out, Cycling, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Tour desk, Golf course, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Tennis court, Car hire, Children's playground, Canoeing, Sauna, Dry cleaning, Diving, Massage services
Mis à jour:
Termes
Emplacement
Ctra Federal Cancun - Playa Del CarmenAvis
Ce que les clients ont aimé
- Property located in a beautiful part of Mexico
- General positive comment: 'Bueno'
Quoi de mieux
- Room phones didn’t work for room service
- Staff misrepresented package/all-inclusive status and prevented access to promised services
- Promises/available services were not as advertised
- Propreté 9,7
- Service 7,0
- Emplacement 10,0
- Qualité de la chambre 9,6
- Équipements 9,5
- Rapport qualité-prix 7,0
- Alimentation et boissons 9,5
- Expérience globale 7,3
-
Pedro
O treinamento dos funcionários é surreal, todos são extremamente atenciosos, educados, prestativos . Todos trabalham pa + As casitas são ótimas e extremamente confortáveis. − Nada nos desagradou, nossa experiência foi perfeita
-
Ani
+ I waited a week before posting this review to allow the property sufficient time to address a significant billing issue. Unfortunately, I am still awaiting a refund of $1,500 that was incorrectly charged to my account. Despite being told the "mistake" would be corrected immediately, no resolution has been made. I strongly encourage guests to review their final bill and ensure any discrepancies are resolved before departure. While the property and the service were outstanding, there were several disappointing aspects of our experience. Check-in was particularly unpleasant. We arrived at 9:00 AM after a long journey, and although the hotel was only 40% occupied, we were not allowed to access our room early. Instead, we were directed to change in the public lobby restroom. This was extremely uncomfortable and inappropriate 5 guests were forced to change in an area with no privacy, with luggage spread out on the corridor. A basic courtesy, such as offering a temporary room would hav…
-
Alejandro Royo
+ A Truly Memorable Stay – Highly Recommended! We recently stayed at this beautiful hotel and had a fantastic time with the family (2 adults and 2 kids – 14 & 9 years old). From the moment we arrived, everything exceeded our expectations. The service was top-notch — every staff member we encountered was friendly, attentive, and genuinely eager to make our stay special. The room and hotel facilities were excellent, with everything impeccably maintained and thoughtfully designed for comfort and enjoyment. The beach is beautiful, and we really appreciated the hotel’s efforts to combat sargassum and keep the shoreline clean and inviting, which allow us to enjoy the ocean every day during our stay. One of the biggest highlights was the dining experience. The variety and quality of the food was outstanding, something you rarely find in an all-inclusive. Each meal felt like a culinary treat, with fresh ingredients, creative menus, and beautiful presentation. You can make reservations in a…
-
Chadwick Curtis
+ Our family loved the Fairmont Mayakoba. We highly recommend it.. Irene and Sophia were so helpful and sweet !!! Food was good and the beach was great!
-
Shirlene Asmath
+ Great place for a family vacation.
-
Jorge
+ it was Beautiful and relaxing
-
Erin
+ We had a great stay at the Fairmont. The food, the scenery and the activities. Everything was perfect. We plan to come back. Worth every penny.
-
José Isabel
estancia corta + Las vistas − El olor, el cloro en las albercas, la música
-
Maggie
+ Property is really nice. Convenient golf shuttle around the property that comes frequent and drivers are friendly and helpful. Only if the restaurants offer better food options. It’s all inclusive but be mindful of the excluded drinks and snacks in the room, and some restaurants have excluded items that you have to pay extra.
-
Gabriel
Stay was good. Unfortunately, it fell short of the stays we've had there before. + Unfortunately, the buffet breakfast at Laguna was closed. We always look forward to that breakfast. − Two of our favorite restaurants were closed for remodeling. It would of been nice to know that before our booking.
-
Paola
+ Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there …
-
Omar
+ Service: A) Spent 20 mins trying to contact someone to order room service for breakfast at 8:15 am and could not get a hold of anyone. Did not receive a call back. B) Multiple requests on restaurants went unanswered: example, additional coffee or water. C) Drink services by the pool are subpar. Started ordering two drinks at a time since I was not sure how long it will take them to come back. Drink service by the beach was nonexistent for three out of the four days we were there: One waiter every 2 or 3 hours. Property A) Main pool complex and 3-4 restaurants closed for renovations. While I understand this is low season and why they are close for renovations I think this information should be clearly communicated while booking rather than after arrival to the hotel. One of the days could not sit by the pool since all the spots were taken (main pool was closed) -Wi-Fi is spotty at best in our rooms -AC in the rooms is not working properly. The best explanation I got is that there …
-
Edward Michael Donovan
+ I was disappointed that the main pool area was closed as well as three of the dinner restaurants and the buffet breakfast restaurant. As a result, there was limited food options. I would not have booked the resort if I knew this.
-
Delaney
+ Fantastic - will be going back!
-
Jeremy
+ This a truly beautiful resort with beautiful rooms, incredible staff with amenities that are fitting with the expectations.
-
Pierre
+ Tout, le ressort est exceptionnel… le lagon , les espaces , les restaurants , la qualité du all in , Les illuminations… on a ou occuper notre chambre à 14h … − Le resort fee qui vient se rajouter au prix déjà élevé
-
Fernando
Desilucion + Bueno − El servicio no había nada disponible de lo que nos prometieron
-
Vas
The phones don’t work for room service. For $3200 for 2 nights, I’d rather stay at the rosewood an have a better experie + Property is located in a beautiful part of Mexico − The staff deliberately told me my package wasn’t all inclusive and at the end of the stay confirmed it was. This way they prevented me from spending more (or maybe that’s their strategy)
-
Carolina
+ Das Personal war sehr freundlich − Es ist ein riesiges Resort. Man musste auf das Frühstück 20min auf seinen Tisch warten. In allen Restaurants musste man reservieren. Wir darüber nicht informiert und mussten irgendwo essen. Insgesamt überteuert.
Voici les 19 avis les plus récents sur les 158 que compte cet hôtel.
Écrire un avis
Séjourné ici ? Connectez-vous et partagez votre avis — un e-mail, pas de mot de passe. Se connecter
