Ambassador Signature Cruise - Lan Ha Bay, Ha Long
Hotel rooms
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Description
Luxurious Accommodation
Experience the epitome of luxury with air-conditioned rooms offering stunning sea views, flat-screen TVs, and private balconies at Ambassador Signature Cruise - Lan Ha Bay.
Delectable Dining Options
Start your day with a scrumptious breakfast buffet offering a range of continental and Asian delicacies, and later indulge in exquisite dining at the on-site restaurant and bar.
Exciting Activities
Embark on a memorable adventure with activities like fishing and cycling, or simply unwind on the sun terrace overlooking the picturesque Ha Long Bay.
To reserve your stay at this 5-star cruise with top-notch service and amenities, book now at Ambassador Signature Cruise - Lan Ha Bay.
Parking, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant, Room service, Laundry, Luggage storage, Fishing, Express check-in/check-out, Cycling, Safety deposit box, Bar, Fax/photocopying, Soundproof rooms, Massage services, Spa/wellness center, Non-smoking throughout, Sun terrace, Daily housekeeping, Designated smoking area, Shuttle service (additional charge), Special diet menus - on request, Evening entertainment, Outdoor furniture, Wine/champagne, Shuttle service, Staff adhere to local safety protocols, Laundry washed per local authority guidelines, Cleaning standards that are effective against Coronavirus, Hand sanitizer in guest room and key areas, Cashless payment available, Fire extinguishers, First aid kit available, Sanitized tableware & silverware, Invoice provided, Guests can opt-out any cleaning services during stay, Smoke alarms, Shared stationery like menus, pens are removed, Food delivered to guest room
Updated:
Location
1st FloorReviews
What guests liked
- Excellent food
- Helpful staff
What could be better
- Garbage in water
- Service coordination issues
- Cleanliness 8,3
- Service 9,3
- Location 8,8
- Room Quality 9,2
- Amenities 8,8
- Value for Money 8,2
- Food and Beverage 8,8
- Overall Experience 9,1
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Yves
Imperdível + Tudo ótimo − Nada a reclamar
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Sheryl
+ Staff were amazing, food was excellent − The day trip to the village
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Vanda
Really bad service that there was no wifi for a high end tour + Overall, nice but for the price I wouldn’t expect mold in bathroom or no wifi at all!
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Zelda
A beautiful and memorable way to experience the quiet beauty of Lan Ha Bay. + The scenery throughout Lan Ha Bay was absolutely beautiful and the cruise itself felt calm, elegant, and very well organised. The staff were warm, attentive, and always willing to help. I especially appreciated the relaxed atmosphere on board, the comfortable room, and the opportunity to experience the bay away from the busier tourist areas. The activities were well paced and the overall experience felt peaceful and memorable. − Wi-Fi was limited at times, although understandable given the location
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Daniela
Outstanding cruise with exceptional service and comfort. + This cruise exceeded all expectations. The staff were extremely kind and the activities were excellent throughout the trip. The room was perfect, with the most comfortable bed I’ve ever slept in, a great size for a couple, and a balcony ideal for relaxing, stretching, or enjoying the views. The common areas were beautiful and very comfortable for spending time with family. The food was incredible, with great variety and a buffet that was always well stocked. A special mention to the staff for helping organise my father-in-law’s birthday celebration — they surprised him at dinner with a song, arranged a cake, balloons, and even took a photo and printed it for us. Truly unforgettable service. − Nothing
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Madhusudhan Mahendra
Excellent - very good experience for family + The best part about the cruise was your staff. They are extremely friendly and supportive. They took very good care of us. Special mention to the CHEF on duty who made fantastic vegetarian meals for us and the staff too ensured we get many vegetarian options. − I felt some basic and non-negotiable things were missing. There should be no limit on water/tea and coffee for all guests. In all premium hotels/resorts, this is included. Some drink lots of water and some don't. I, for e.g. need lots of water in the morning (especially in such extreme heat) as soon as I wake up and then immediately need a black coffee or tea. To have to pay for basics is not a good experience. Also, we were promised kayaking as an experience when we booked our tickets. But due to your internal issue, we only got to swim. Whereas, close to our cruise, the guests of Capella Cruise were seen kayaking. So if they managed and you didn't was indeed very poor. There…
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DINOO
Family cruise on the bay + The view and cabins. − Lack of Wi-Fi network.
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Rayaan
It is good + Overall, we had a good experience. The scenery and activities were beautiful, and the staff were friendly. However, the food could be improved, the cleanliness could be better, and the transportation to and from Hanoi was quite long and tiring. Despite that, we still enjoyed the cruise and would recommend it. − Food could be better
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Alessandro
The staff is an amazing team! ❤️ + Fantastic suite − Everything was perfect
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Ferdinand
+ Alles in Ordnung nur die Beleuchtung beim (nass) Rasieren könnte besser sein. − Beleuchtung Badezimmer
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Dora
Transffered to another boat-nice room upgrade + Food was great, party and band was amazing. Bed was super comfy. − That the boat is not really cruising, it comes from harbour and stays at the same place. You are forced to wake up early and go on another boat that does day tours, so you actually spe d half a day on another boat and on that boat you have to pay for drinks even thought they told you your cruise is unlimited drinks. Also I can't rate Signature boat, because even we booked it, we had to be tranferred to Ha Long Bay Ambassador cruise. They did upgrade our room, but still I had to negotiate with them to be refunded partially because this was not our ship or route that we booked, so a bit annoying.
These are the 11 most recent reviews of 53 this hotel has.
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