Queen Victoria Hotel by NEWMARK, Cape Town
+3 Hotel rooms
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Description
Luxurious Accommodation with Spectacular Views
Opulent Interiors
Step into a world of luxury with crystal chandeliers, white marbles, and a dramatic spiral staircase creating a lavish ambiance.
State-of-the-Art Facilities
Enjoy top-notch amenities including a modern gym with a personal trainer, a designer spa with a hot tub and pool for ultimate relaxation.
Individually Decorated Rooms
Experience unique charm in every room with padded headboards, concealed lighting, and velvet ottomans. Wrap yourself in luxury Egyptian cotton sheets and unwind in deluxe bathrooms with bathtubs.
Book your stay at Queen Victoria Hotel & Manor House for an unforgettable experience in Cape Town's V&A Waterfront.
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Business center, Heating, Terrace, Garden, Lift / Elevator, Laundry, Luggage storage, Express check-in/check-out, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Tour desk, Golf course, Facilities for disabled guests, Ironing service, Car hire, Sauna, Dry cleaning, Breakfast in the room, Spa/wellness center, Currency exchange, Babysitting/child services, Valet parking, Solarium, Non-smoking throughout, Private parking, Outdoor pool, Private check-in/check-out
Updated:
Terms
Location
Portswood Close Portswood RidgeReviews
What guests liked
- Excellent location near V&A Waterfront
- Friendly, professional and attentive staff
- Comfortable beds and cozy rooms (many mentions)
- Sanctuary Spa highly praised
- Great breakfasts
- Safe, central setting
- Room upgrades and helpful front desk service
What could be better
- Housekeeping and cleanliness issues (unclean shower, towels folded back)
- Some rooms have outdated/tacky finishings
- Privacy issue (shower visibility from door)
- Ambiance/cleanliness declined compared to prior stays
- Confusing lighting in rooms
- Unwanted sales pitch / tour at local attraction
- Cleanliness 7,5
- Service 10,0
- Location 10,0
- Room Quality 8,5
- Amenities 9,5
- Value for Money 9,0
- Food and Beverage 9,0
- Overall Experience 8,5
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Elizabeth
It was okay. + The hotel is close to the V&A and the city town. Being centrally located made it easy to access various spots within very close proximity of the hotel. − The finishings in the room was not what I had expected. It felt tacky instead of giving the feeling of opulence and luxury. I also did not like the fact that, form m yroom door you can see into the shower. No privacy.
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amandahI9ZF
A true sanctuary + ⭐️⭐️⭐️⭐️⭐️ Sanctuary Spa lived up to the its name. I received the Mama Africa treatment from Janet and it was heavenly. She was sweet and attentive. From the moment I walked in to the calming aroma and hibiscus tea, everything was excellent. Lee-cay gave a warm welcome and was so helpful in securing my last minute appointment. I will return and highly recommend. Cleanliness: ⭐️⭐️⭐️⭐️⭐️ Service: ⭐️⭐️⭐️⭐️⭐️ Atmosphere: ⭐️⭐️⭐️⭐️⭐️ Staff: ⭐️⭐️⭐️⭐️⭐️
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Leora
Amazing long weekend stay and Sol is excellent! + The property is so central and the but you feel hidden away from noise and bustling crowds - The property is gorgeous and clean and cozy with such excellent service from staff. − N/A
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MaryAnn
+ Proximity to the V&A water front. And the excellent service − Well we wanted to go to the diamond museum and wound up with a tour of the “factory “. Along with the sales pitch
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Reem
+ The staff were very friendly, welcoming, and professional − Dear Queen Victoria Hotel by Newmark Team, Thank you for your hospitality during my stay. I would like to share some honest feedback in the hope that it will help improve the guest experience. Unfortunately, I felt that the level of cleanliness did not meet the standards expected from a luxury hotel. I kindly ask that more attention be given to housekeeping and the overall cleanliness of the property. In addition, I believe the hotel would greatly benefit from further renovation and modernization, as some areas appear outdated and could be improved to better reflect the quality guests expect. I hope you will take this feedback into consideration, as I believe these improvements would make a significant difference for future guests. Thank you for your time
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paul
+ Staff
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ruvimbom257
Disappointed + I have preciously stayed here on numerous occasions, it’s been our go to place for the past 3 years because of the location, impeccable service and amenities. However, this last visit was a bit disappointing, the ambiance has changed and the overall cleanliness of the hotel was not up to par. The room was supposedly serviced daily but the shower was not cleaned at all with used dirty towels just folded and put back and the bed was poorly made. On the 3rd day we raised the issue with management as our stay had become very uncomfortable and they offered us into a cleaner room.
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W3672IOstephaniel
Waterfront experience + Amazing location and staff super friendly and welcoming. Highly recommended. We had great sleeps, breakfasts and enjoyed the walk to the waterfront regularly for shopping and also checked out the Time Out Market.
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Suzette
− As a heads up, the toilet did not flush well - otherwise it was fantastic:)
These are the 9 most recent reviews of 679 this hotel has.
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