Pepperclub Hotel, Cape Town
+2 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxury Hotel in Cape Town
Indulge at the Spa: Treat yourself to massages, body treatments, and facials at our spa.
Recreational Amenities: Enjoy our outdoor pool, sauna, and 24-hour fitness center.
Fine Dining and More: Dine at COPA Restaurant, unwind at the bar, or opt for 24-hour room service.
Immerse yourself in luxury at Pepperclub Hotel. Book your stay now for an unforgettable experience.
Fitness facilities, Golfing nearby, Surfing/bodyboarding nearby, Bicycle rentals nearby, Hiking/biking trails nearby, Kayaking nearby, Sailing nearby, Television in common areas, Scooter/moped rentals nearby, Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby, Porter/bellhop, Limo or town car service available, Parasailing nearby, Mountain biking nearby, Skydiving nearby, Full-service spa, Meeting rooms, Smoke-free property, Wedding services, Ecotours nearby, Tours/ticket assistance, Area shuttle (surcharge), 24-hour business center, Free reception, Casino shuttle (surcharge), Free shopping center shuttle, Theme park shuttle (surcharge), Conference center, Snack bar/deli, Self parking (surcharge), Computer station, Airport transportation - pickup (surcharge), Train station pickup (surcharge), Free beach shuttle, Pool sun loungers, 24-hour fitness facilities, Rock climbing nearby, Banquet hall
Updated:
Location
Cnr Loop and Pepper StreetReviews
What guests liked
- Great service
- Clean and comfy rooms
- Good location
What could be better
- Disappointing food quality
- Poor staff interaction during dinner
- Cleanliness 8,2
- Service 8,9
- Location 8,7
- Room Quality 8,9
- Amenities 8,9
- Value for Money 8,7
- Food and Beverage 8,2
- Overall Experience 8,7
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delana509
Excellent stay + I had a wonderful 1-night stay. The beds are super comfortable and the breakfast service excellent. The fitness centre offers high quality equipment.
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showmebiz
Well done + Great customer service and the hotel location to everywhere was convenient. Also I noticed security on every street making it easier to mingle with the people. But still be careful
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sak30
Amazing place! I will be back! + Well, where do I start. I went to another hotel in Cape Town and didn’t like the rooms, so I booked this last minute. I was greeted by Ethan who was amazing, he understood I was travelling and that it was a last minute booking. He checked me in and offered me a drink while I waited for room to get ready. As I got shown to my room one of the porters was there to help me with my bags, I entered the room, an it was lush with a balcony. It was fresh and clean and just what I liked to celebrate my birthday. However the night club and long street with all the clubs and bars were loud and couldn’t sleep till after 4am. In the morning I went downstairs and explained to kholiswa, and she apologised and said leave it with me I’ll sort you another room. A few hours later she called me to say my room was ready. This was on the 10th floor and that night I slept like a baby. Godfrey the concierge/porter was fab! Was always there to help you. I celebrated my …
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sitsababekwa
Pepper review + Pepper club Hotel is a great hotel. Unfortunately, due to business I was not able to enjoy all they have to offer. Hotel is top notch though.
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Robinvela
Value for money + Great hotel in central location, clean rooms and friendly staff. Value for money and ideal for the business traveller
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EddieM1982
Pepperclub Hotel + Hotel is great and staff is very helpful and friendly. The room were amazing and the view is stunning. Only drawback on the room was that we experienced a whistle noise from the windows when the wind blew very hard. Room service was not up to scratch. Called four times and were promised a call back each time as the front desk could not transfer me. Did not receive any call back. Gave up in the end. The spa and spa staff are amazing. The restaurant is great and the breakfast was amazing. The bar service was slow however the bar was understaffed at that time and cannot blame the bar lady as she was under pressure servicing the bar and restaurant. Overal really enjoyed our stay apart from a few fails.
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SouthCoastWestSussex
Great hotel, shame about the BeachClub + We arrived off a long flight from London and the welcome was very warm. Our room was ready ahead of the scheduled check in and it was a good size with a super king, a sofa and two arm chairs giving it a hint of a suite. There was a small kitchen area with a sink, tea and coffee making and a decent sized and cold mini fridge. The shower was huge with all the amenities you could want. The pool area by the gym was small with only 9 beds and the pool, was freezing and not very big. However we never had a problem getting a bed though the sun does disappear off by 3, hence the cold pool. The breakfasts were excellent with a decent buffet plus the option of al a carte to your table. The omelettes were excellent. The area is surrounded by fantastic restaurants (Sea Breeze, Bouchon and Addis) so we only ate in the hotel once. The malay curry was excellent and the service exceptional. The hotel runs a shuttle bus to the waterfront which leaves every …
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luisah702
3 Night stay in CBD + We had a very comfortable stay. Our one bedroom suite was spacious and beautifully appointed. Our welcome was amazing with wine and cake delivered to celebrate our wedding anniversary with rose petals and ornate towels on the bed. The shuttle service to Camps Bay and the V&A was also a nice touch. I would stay here again if I wanted a city centre hotel
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Intrepidtraveler53
Great location! + Very nice room and very fairly priced. I stayed in this area and by the waterfront. I think it was nice splitting the time in Cape Town. The two areas have two very different feels. It was nice staying in both areas. The hotel is centrally located. It is close to the free walking tours. The restaurant is very nice, but a bit pricey for dinner. The breakfast is quite extensive.
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ecarr94
Fantastic stay in all ways + A fantastic hotel. Staff were so friendly and accommodating. They were always smiling, welcoming and ready for a chat. They always asked about our day and were on hand with any recommendations. The free shuttle service to/from V&A Waterfront were excellent. A lovely hotel with great facilities - everything always clean and tidy. Great location right in the centre of Cape Town - close to everything.
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mn0mvethe
Great service, lovely hotel + I often stay here for work travel. Lovely central location, great friendly staff and service. The breakfast at the restaurant is divine!
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matthijs2026
Excellent hotel and amazing service + Stand out service in this hotel - from check in to check out all was perfect and so incredibly friendly. Location is central - easy access to everywhere. Would definately stay again.
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agbotha
Cape Town Cycle Event + We enjoyed the hospitality and staff support during our check in and check out. The breakfast was excellent and overall good service from all staff working at the hotel
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Ashayer
Not Worthy of a 5-Star Hotel + This hotel does not deserve to be rated as a 5-star hotel. My experience was extremely disappointing. I booked a specific room through Booking.com, but when I arrived I did not receive the room I had reserved. Instead, I was asked to wait at reception for more than three hours, and in the end they simply told me that there was nothing they could do. I went to the reception several times trying to solve the issue, but unfortunately they showed no interest at all in helping or even trying to find a solution. The attitude was very unprofessional and the staff were not friendly. The next day after the room was cleaned, they did not leave shampoo, coffee, or even towels. I had to call reception myself just to get these very basic things. The room was also very noisy at night because it faces the street, which made it hard to sleep. To be fair, the only two good things were the massage service and the breakfast, which were both excellent. Other than that, this…
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westrand2026
Stay at Pepperclub Hotel + Stunning service from the hotel! We thoroughly enjoyed everything the hotel had to offer! Thank you for the brilliant stay
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C9939FUchriss
You are unlikely to get any sleep + The hotel has everything a great hotel should have, as well as very helpful staff. HOWEVER, it suffers a huge problem from the incredible noise from the bars and clubs at the corner of Pepper Street/Long Street. It starts at 10:00pm and booms through till 04:00am, every night! You will not get any sleep. Three of our group had to request room changes, which were honoured, BUT it made no difference. The booming music still kept us awake until around 04:30am, every single night. As much as it pains me, I’d say book somewhere else at least two blocks away from Long Street.
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lorrainefT4908AB
Very noisy + Staff and hotel were great but VERY noisy at night until 4am. Complained and the staff on reception didn’t care. Shuttle bus drivers, two were lovely but the third watching social media on his phone while driving.
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SiphoMstallion
Great stay + Had a lovely stay. Super efficient staff and very friendly. Will be using it as my default stay location for future stays in CT
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lydie427
Friendliness and Yumminess! + The team is very welcoming and attentive. The food is delicious, the rooms are comfortable, and the location is excellent.
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robertodX2867KA
Terrible service and shocking behavior + My stay at Pepperclub Hotel in Cape Town was, without exaggeration, one of the worst hotel experiences I have ever had. The biggest issue was with the front desk and overall handling of a simple airport transfer. When making my reservation through the hotel’s own website, I clearly selected and paid for an airport pickup. Shortly after, I received an email from the hotel asking whether I wanted to book a transfer. I replied explaining that it had already been arranged during the booking. To my surprise, their response completely ignored this and quoted me ZAR 950. I replied again, this time attaching proof of my reservation and insisting the service was already included. The real problem, however, happened at check-out. I was suddenly charged ZAR 1,900 for transfers—ZAR 950 each way. I immediately explained that I had only booked the arrival transfer and would not pay for a return I never requested. Even for the arrival transfer, although I e…
These are the 20 most recent reviews of 202 this hotel has.
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