Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, Cancún
+3 Hotel rooms
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Description
Luxurious All-Inclusive Resort & Casino
Unmatched Amenities: From a fitness centre to a children's playground, this 5-star resort offers a wide range of amenities to cater to every guest's needs.
Exquisite Dining Options: Indulge in a variety of culinary delights at the on-site restaurant serving American, Caribbean, and Indian cuisine, with options for vegetarians, vegans, and gluten-free guests.
Breathtaking Views and Entertainment: Some rooms offer stunning sea views, while guests can also enjoy activities like tennis and access to a casino for a memorable stay.
Book your stay at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino for an unforgettable experience!
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Business center, Terrace, Family rooms, Garden, Lift / Elevator, Laundry, Luggage storage, Fishing, Airport shuttle, Bar, Tour desk, Golf course, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Tennis court, Car hire, Children's playground, Sauna, Dry cleaning, Breakfast in the room, Massage services, Windsurfing, Games room, Snorkelling, Spa/wellness center, Barber/beauty shop, Currency exchange
Updated:
Terms
Location
Carr Federal 307 Tulum-Cancun Km 332.15Reviews
What guests liked
- Great staff service
- Fun activities
What could be better
- Housekeeping issues
- Long check-in time
- Cleanliness 8,2
- Service 9,2
- Location 8,7
- Room Quality 8,2
- Amenities 8,8
- Value for Money 8,5
- Food and Beverage 8,5
- Overall Experience 8,8
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avimiller
An Outstanding Experience at Royalton Riviera Cancun + Our stay at Royalton Riviera Cancun was truly exceptional, and the level of service throughout the resort made our experience even more memorable. From the beautiful facilities to the attention to detail, the Diamond service really made us feel valued and well taken care of. A special mention goes to the gym team, especially Edgar. Edgar was incredibly friendly, professional, and attentive. His positive attitude and willingness to help made every visit to the gym a pleasure. He is a great example of the excellent staff at the resort. The room cleaning team also deserves recognition. Our room was consistently cleaned on time and with great attention to detail. Everything was always fresh, organized, and exactly as we expected. Their reliability and attentiveness did not go unnoticed. Our Butlers, Enrique and Gabby, were absolutely fantastic. They went above and beyond to make sure we had everything we needed. Their professionali…
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BabakCanada
PRIME presentation + Beware of the PRIME presentation. Don’t fall into the trap for a free massage!
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jesswE4601HN
Great holiday + Amazing holiday staff were great Mariano the bar staff is very friendly and fantastic with kids. He always made our little boy smile everyday. Nothing was ever to much for him.
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30kurtish
Wonderful Experience! + Excellent week at the Royalton with our toddler. We particularly enjoyed the variety in pools & themed reasturants. The Caribbean reasturant stood out with exceptional service from Abi, table side mixologist & great food quality. All other reasturants we attended surpassed our wants and needs as well. Our room and butler service was 10/10 & the other amenities such as the gym and coffee bar were very good. Will be coming back.
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Joakfield
A lovely family holiday + We had an amazing two weeks at this hotel and would highly recommend this to anyone. Food- we enjoyed the food and thought the buffet was one of the best we have experienced with a good variety of options for all. The restaurants were good and specifically we liked the Indian, the Italian and the sushi. The service offered was mixed but the food was very tasty. The coffee shop provided some nice snacks and drinks as well. The poolside snack bar at lunch was excellent and we loved the fish fingers and chips. Bars - these were not great to be honest and each bar offered different levels of service and drinks. Why can you only get premium Gin from in the sports bar but nowhere else? The majority of the bars closed too early and this was frustrating of you wanted a a late drink. They also did not do any shots which was a shame. Room - we had a swim up room and it was nice and spacious but didn’t always get cleaned properly each day. The minibar was not alwa…
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772parveenk
Anniversary made special + The experience was amazing. Rooms spacious and clean all of time. Fridge stocked up everyday and a chocolate placed on our bed most evening. The atmosphere was amazing so much to do not enough time o do it in. Location is secured but downfall is you can’t go anywhere without getting a taxi which are spendy But you wouldn’t have to go anywhere as the hotel itself is so beautiful and lots to do or not Gina and Oscar made the holiday even more memorable and special. They just couldn’t do enough for us and can thank them enough. Love u both and look forward to seeing you guys again 😊😊😋❤️
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B6740NCgwenb
7 days in the Sun with my family. + The resort stated it was recently renovated, I did see some changes from my last visit. My Butler Luis and Karis is what made the stay more enjoyable.they were in instrumental in arranging breakfast for my granddaughter who is an early riser, breakfast was delivered to my room every morning for seven days, promptly at 6 AM, which made my mornings so much easier during my stay. The Breakfast staff at the buffet, were always welcoming, the service was a 10, especially with a picky eater. They were attentive., kind, memorable, and thoughtful. There is a private section for diamond club members, however, no matter where you sit in the dining room, the service is great. My room was graciously appointed the rooftop. Jacuzzi was a very welcoming escape before retreating to bed at night., and the view was amazing, I found myself awake at 5 am just to listen to the Symphony of the waves, although they could not be seen it was a very relaxing sound to start…
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Relax27725935320
Great + (ALBERTO/RODRIGO These guys were great ALWAYS checking in to see if we needed anything just very nice
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StevenW2837
Great Mexican Holiday + Had a great time at the Royalton Riviera Cancun the hotel and the room was amazing and the service was excellent Alberto/Rodrigo were on call to facilitate any request or need and done so immediately and with ease their attentiveness and service made the stay even more enjoyable. Can’t wait to go back.
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tanishab568
Great service + I have to say Alberbo and Rodrigo were truly amazing and went above and beyond my expectations they completely took care of all of my needs with no hesitation. I want to thank them for their impeccable service.
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timothysL1568FS
Honestly a very great stay! + Family of 5( 2 adults and 3 kids 7,4,2) we truly had a great time and were pleasantly surprised. We booked Diamond Club Presidential 2 bedroom suite. Both came with rooftop jacuzzi. The rooms were well appointed, clean and beautiful with great views. Our Butlers Irving, David and Mau were also great - accomodating, responsive and very welcoming. One day we were running 30 mins late to a reservation and David personally went to the restaurant to hold our place. Diamond club is absolutely worth it! housekeeping and turndown service was IMPECCABLE. Our kids given their age were most enamored with the Splash pool. We also had a cabana at the Diamond club pool which was nice . The food truck at the Splash pool with Ceviche, pulled pork tortas and fish and chips were VERY DELICIOUS and a family favorite. The drinks were great from their mocktails to their cocktails I enjoyed it all. My family we frequently travel throughout the Caribbean and stay at all-inclus…
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herohfslcon
Hideaway bar reception + The best costumer service experience in Hideaway reception bar, Jose the bartender, professional. If you are diamond club its even magnificent and exceptional experience .
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marcomariab304
One of our best Family Vacations in Mexico!!! + Exceptional Butler Service from Gina and Oscar – Made Our Mexico Trip Unforgettable We recently returned from an amazing trip to Mexico, the service, entertainment and food were fantastic, the real highlight was our butlers Gina and Oscar. From the moment we arrived until we left, they went above and beyond to make everything seamless and special. Gina was warm, attentive, and always one step ahead. She remembered our preferences, helped arrange the perfect dinner reservations, and checked in regularly without ever being intrusive. Oscar was equally outstanding—efficient, friendly, and incredibly helpful with everything from coordinating activities to handling little requests that made a big difference. He got one of the life guards come to our room to place cream on our son’s badly burnt back from the sun which helped him so much and was able to enjoy his last few days of the trip. He then walked us to our the dinner reservation at Graz…
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41ajm
Royalton Hideaway + The amenities are outstanding our butler Sergio was the best, they have too many employees that just there to keep pressuring you to buy over the all inclusive which was just bad also all the restaurants the food was subpar except point bistro which was amazing.
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rebeccadB2014UG
Excellent stay + Lovely hotel staff are amazing. Daniel the mixologist was brilliant different cocktail every day delivered to your sunbeds he really made our holiday . Also Jeronimo at the hideaway bar and Jesus at the Martini mix bar were always attentive and very friendly
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U8305YPchrisj
Excellent family experience + Excellent amenities and service
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Larry
Estadia Buena + El personal muy cordial − Nunca pudimos reservar cenas en restaturantes
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Abraham
+ My wife, our 3.5-month-old baby and I just spent a few days at the Royalton in Cancun for a little family staycation and we honestly had such an amazing time. This was one of our first little getaways together as a family of three, so it was already going to be special for us. From the minute we arrived, though, everyone made us feel so welcome. Having such a young baby obviously means you have a few extra needs here and there, and the staff were incredibly accommodating. Nothing ever felt like we were asking too much, and everyone was always happy to help. It really allowed us to relax, enjoy the resort and just have some quality time together as a family. The service across the entire resort was amazing. It didn’t matter which department we were dealing with, everyone was friendly, helpful and always had a great attitude. The food was really good, our room and the resort were always incredibly clean, and we were genuinely impressed with how well everything was taken care of. Bu…
These are the 18 most recent reviews of 741 this hotel has.
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