SRNTY Sun Ray - Ex Serenity Alma Heights, Safaga
Hotel rooms
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Description
Aqua Park and Amusement Center
Serenity Fun City Resort in Hurghada boasts an exciting aqua park and amusement center for endless fun and entertainment.
Dining Variety
Indulge in a culinary journey with 1 main restaurant and 5 a la carte options, offering Italian, Oriental, Asian, French, and Mexican cuisines.
Entertainment for All
From a shared beach with a coral reef to Luna Park's unique attractions, including Luna Train and Bumper Cars, there's something for everyone at Serenity Fun City Resort.
Book now to experience the ultimate blend of relaxation and excitement at Serenity Fun City Resort in Hurghada.
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Terrace, Family rooms, Garden, Lift / Elevator, Laundry, Luggage storage, Airport shuttle, Bar, Fax/photocopying, Ironing service, Meeting/banquet facilities, Tennis court, Hot tub/Jacuzzi, Sauna, Diving, Massage services, Snorkelling, Spa/wellness center, Table tennis, Billiards, Darts, Hammam, Private parking, Outdoor pool, Daily housekeeping, Designated smoking area, Accessible parking, Airport shuttle (additional charge)
Updated:
Terms
Location
36 KM, Hurghada Safaga roadReviews
What guests liked
- Family-friendly
- Variety of activities
- Friendly staff
What could be better
- Food quality issues
- Room decor dated
- WiFi connectivity problems
- Cleanliness 8,6
- Service 10,0
- Location 9,6
- Room Quality 8,7
- Amenities 9,5
- Value for Money 9,5
- Food and Beverage 8,1
- Overall Experience 9,7
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Guimba
+ ⭐⭐⭐⭐⭐ D’excellentes vacances en famille ! Nous avons passé de superbes vacances dans cet hôtel, et ma fille a particulièrement adoré le séjour. La nourriture était vraiment très bonne, aussi bien au restaurant principal qu’au niveau des différents restaurants à la carte, qui nécessitent de réserver à l’avance. Il y a également un super parc aquatique, ainsi qu’une petite fête foraine, ce qui est vraiment un plus pour les familles avec enfants. Pour les plus petits, il y a une piscine parfaitement adaptée aux enfants, avec des espaces où ils ont pied et beaucoup de toboggans. Ma fille s’est vraiment régalée ! Le personnel est formidable, très accueillant, souriant et toujours aux petits soins pour les clients. C’est clairement l’un des points forts de l’hôtel. Le seul petit point négatif concerne l’accessibilité des chambres : de ce que j’ai pu constater, il n’y a pas d’ascenseur. Heureusement, nous étions au rez-de-chaussée, mais selon la chambre attribuée, il peut être nécessa…
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Galal
+ It was good in every thing and my kids were so happy and the service was a great special treatment from the staff and special thanks to Mr Ehab − beach
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ayşe
wifi dışında herşey mükemmeldi + Aqua park oldukça kullanışlı az yorucu otel gayet konforlu yeni odalarda ütü tartı dair herşey düşükmüştü temizlik hergün yapılıyordu çalışanlar çok yardımcı ve güler yüzlü özellikle aquaparkların orda havlu seren personel jet hızıyla sürekli havlularımıza yetişip elimizden alıp seriyordu. Havuzlarda sipariş üzerine hamburger pizza tavuk nuget gibi yiyecekler saat 5 kadar sürekli servis ediliyordu. Yemekler orta düzeyde iyiydi mısırdaki genel olarak otellerde olacak seviyede her çeşit yiyebileceğiniz yemek mümkün yinede. Akşam konaklayanalar için 7-8 arası bir saat lunapark ücretsiz çocuklu aileler için gayet güzel. − Wifi çok kötü restoranta hiç çekmiyor dört kişilik bir aileydik 3 kişiden fazla bağlanınca kesinti oluyordu.havuz kenarlarında kara sinekler bar çok rahatsız edici gerçekten.
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Mahmoud
أقامة استثنائية + نظافة المكان و حسن معاملة الاستف
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Mina
Amazing and perfect Place + Everything is very perfect All staff are very professional , friendly , helpfull , and smiling all the time We have spent amazing family time This is the 4th time for us and will go to there every year Wonderfull place for all family members − Nothing
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Zeshan
I would like to give a very special thank you to Ihab, the Reception Manager at Serenity Alma Heights, who truly made ou + had a wonderful stay at Serenity Alma Heights and really enjoyed my experience. The hotel was beautiful, clean, and welcoming, with a lovely atmosphere throughout. The staff were friendly, helpful, and made us feel very well looked after. The rooms were comfortable and well maintained, and there was plenty to enjoy during our stay. Everything was well organised, and the overall experience was relaxing and enjoyable. I would definitely recommend Serenity Alma Heights to anyone looking for a great hotel for a relaxing holiday. I would happily return again!
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Hesham
اجمل تلاته ايام ❤️❤️❤️ + هدوء والراحه ونظافهالمكان وتراحب العاملين واشكر استاد عماد قمه في الرقي والذوق معاملتهم الاطفال جدا رائعه متعدد الخدمات حمامات سباحه اكوا بارك ملاهي شكراً سيرتني. هشام سويدان − كله ميه ميه
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Mohamed Shehata
+ All the staff are respectful, helpful, and professional. Special thanks to Mr. Emad, who was very professional and helpful from the first day, even before my arrival, all the way until my departure. I truly appreciate his support and wish him and the entire team all the best. − The evaluation/feedback form should be given to hotel guests in their rooms one day before departure, rather than at check-out. This would be more effective, as guests would have enough time to provide thoughtful feedback and suggestions.
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yahya
+ Emad salama danışma personeli daha otele gelmeme 1 gün önceden benimle iletişime geçip uçak saatlerimi sordu ve ona göre odaya erken giriş ve geç çıkış konusunda çok yardımcı oldu çok teşekkür ederim. Personellerin hizmeti çok güzeldi. Güler yüzlü ve yardım severlerdi.
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Mostafa
سوف نكرر هذه الزيارة + الاستقبال كان ممتاز وخدمات الغرف كانت رائعة والاستجابة لطلبات سريعة والتنوع في الاكل كان ممتاز والنظافة − الشاطئ صخري ونحن لم نكن نرتدي حذاء السباحة
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Shenouda
+ Service, aqua park, room, staff treatment, food and drinks, sea with plenty of coral reef and amazing fish. Almost everything really. − There was no bars at the pool and they could benefit from better night shows
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رهف محمد
+ كل شي جدا جميل
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Laëtitia
Bien hormis les serveurs + La propreté la nourriture les installations − En terrasse Les serveurs ne nous laisser même pas finir nos assiette Il enlevait la nappe mais on etait encore en train de manger à seulement 08h du soir je suis très mécontente de cette attitude
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Mohamed
اقامه اكثر من رائعه + حسن الاستقبال والترحيب بداية من لحظة دخول الأوتيل من الاستاذ الفاضل عماد مدير الريسيبشن إنسان قمة في الذوق و الرقي و كل الشكر علي الاهتمام طوال فترة الاقامه حتي لحظة ال checkout الشكر موصول لموظفي الريسيبشن علي حسن التعامل و علي نظافة المكان و جودة الاكل بالمطاعم و الاهتمام بحمامات السباحه و الاكوا بارك ممتعه كانت تاني زياره خلال آخر شهرين و باذن الله تتكرر − كل شي علي ما يرام
These are the 14 most recent reviews of 2,429 this hotel has.
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