Pino Nature Hotel, BW Premier Collection, Sarajevo
+1 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Tranquility on Trebević Mountain
Luxurious Spa and Wellness Centre
Indulge in relaxation at our spa with a 23-metre swimming pool, saunas, and a fitness centre, all complimentary for our guests. Unwind with unique massage treatments available for an extra touch of pampering.
Family-Friendly with Business Facilities
Enjoy a worry-free stay with amenities like a kids club and playground. For business travelers, our hotel offers a spacious conference room.
Escape to Pino Nature Hotel, BW Premier Collection for a serene retreat in Sarajevo. Book now for a memorable experience amidst the beauty of Trebević Mountain.
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, Restaurant, Room service, Heating, Terrace, Family rooms, Garden, Hiking, Lift / Elevator, Laundry, Luggage storage, Express check-in/check-out, Cycling, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Tour desk, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Hot tub/Jacuzzi, Children's playground, Sauna, Dry cleaning, Skiing, Breakfast in the room, Massage services, Packed lunches, Spa/wellness center, Table tennis, Billiards
Updated:
Terms
Location
Ravne 1, SarajevoReviews
What guests liked
- Great staff service
- Beautiful natural location
What could be better
- Poor cleanliness standards
- High prices for food and beverages
- Cleanliness 7,7
- Service 10,0
- Location 9,7
- Room Quality 8,7
- Amenities 8,2
- Value for Money 7,2
- Food and Beverage 7,6
- Overall Experience 9,8
-
Siniša
+ Lokacija i sama priroda oko hotela. Izgled hotela ali treba poraditi na nekim detaljima, naročito sto se tiče održavanja odnosno čišćenja.
-
Laura
+ Hôtel très agréable, les chambres sont spacieuses, le petit déjeuner est délicieux, l’accès au spa est un gros plus, le spa est d’ailleurs très agréable − Rien
-
Mohammed
+ The location of the hotel is absolutely excellent. It is surrounded by beautiful forest, and the fresh air makes you smile all the time. The room was quiet and clean, and the overall atmosphere was very relaxing. I would highly recommend this hotel to anyone looking for a peaceful getaway.
-
Safa
Probleme werden ignoriert, sehr schlechter Kundenservice! + Sehr schöne Lage in den Bergen und dennoch nah an der Altstadt. Wildpferde, die jeden Abend gekommen sind. − Wir hatten uns eigentlich sehr auf dieses Hotel gefreut, wurden aber leider enttäuscht. Gleich am ersten Tag bemängelten wir den Zustand des Bades. Beim Duschen fiel einfach tabte von der Decke ab. Wir reklamierten es umgehend und man versprach uns, dass wir am nächsten Tag ein neues Zimmer beziehen durften. Als am nächsten Tag niemand auf uns zukam, gingen wir wieder zur Rezeption. Das es anderenär Mitarbeiter war, wollte er sich nochmal mit seiner Kollegin austauschen und versicherte uns, dass er sich dann melden würde. Auch hier ist nichts passiert. Wir waren 5 Tage im Hotel. Jeden Tag haben wir nachgefragt und als man dann meinte man hätte keine Zimmer mehr frei, bestand ich auf eine entsprechende Entschädigung, da wir die Dusche nicht mehr nutzen konnten. Meine Anfragen wurden mehrmals ignoriert. Ich schaltete d…
-
ABDULLAH
+ الموقع − تم حجز 3 غرف سوبير ولكن بعد الوصول تم اعطائي 2 غرف سويير وغرفه اقل
-
Tilen
Dissatisfied + Location, outside looks of the hotel. − Restaurant, and food. Disappointing. And people who work in the hotel assumed i would pay in cash instead of asking and i had to pay with cash because they didnt ask before. Food was avarage. But defenetly not worth the money we paid for one night. TV in the room is old also the air conditioning barely cools the room in the summer bc its obviously older and not strong enough.
-
Mohammad
+ كل شيء
-
Laura
+ The only nice thing is the forest and the exterior of the property, but the interior is very poorly maintained. − Downstairs there is a playroom for children, but unfortunately the area is very poorly maintained. There was an incredibly strong and nauseating smell, the floor was dirty, and some doors were left open, exposing containers and products used for the swimming pool. There was even a detached door leaning against the wall, which could potentially fall on a child. When we arrived, they were unable to open the door to our room and made us wait for more than fifteen minutes. In the end, they gave us another room that was supposed to accommodate four people, but it was extremely small and also not very clean. We then asked for a beer and were told they only had non-alcoholic beer, priced at €8. Overall, we found the prices far too high considering the level of service and the condition of the property. A very disappointing experience. I definitely would not stay here again.
-
Ivana Pilic
Prachtig hotel + De locatie, prachtig in de natuur. Voldoende parkeergelegenheid rondom het hotel. Verschillende loop en hike routes. Vriendelijk personeel. Heerlijk ontbijt. Lekker eten te bestellen. Prachtige kamers. − De communicatie vooraf. Hotel reageert niet op berichten en vragen via booking.com. Dat vond ik erg vervelend aangezien ik ze niet kon bellen.
-
Mohammad
+ كل شيء
-
Zaklina
👎🏼 + Uniquement l’emplacement le reste n’a rien d’un hôtel 4* ni niveau hygiène ni niveau personnel − L’hygiène, lit pas fait et personnel pas du tout accueillant voir désagréable
-
Zahoor
Our stay was really nice and comfortable. + The location is beautiful. The hotel building is aesthetic. The rooms were decorated according to the forest theme which was very nice. The hiking trails are in close proximity. The breakfast was nice. Having a Spa in the hotel is really convenient. − The reception staff needs to be more clued in to what’s going on in the hotel. The water supply was shutdown on Sunday morning from 12:00am till 6:45am and they had no idea! The Spa needs a few more staff to accommodate couple massages and tend to guests using the sauna and swimming pool facilities.
-
Hamza
+ El hotel es de encanto, cuenta con muy buenas instalaciones y la ubicación para desconectar es inmejorable.
These are the 13 most recent reviews of 1,879 this hotel has.
Write a review
Stayed here? Sign in and tell others — one e-mail, no password. Sign in
