Mercure Shanghai Hongqiao South, Shanghai
+3 酒店房间
加载最近日期的房间…设施
描述
Convenient Location and Nearby Attractions
Mercure Shanghai Hongqiao South is just a short drive from Qibao Town and within easy reach of Xintiandi and People's Square, making it a perfect base for exploring the area.
Comfortable Rooms with Modern Amenities
Each room at Mercure Shanghai Hongqiao South is equipped with air conditioning, a TV, and a private bathroom, ensuring a comfortable stay for every guest.
On-Site Dining and Facilities
Enjoy a delicious buffet breakfast and Chinese or Korean cuisine at the hotel's restaurant, and take advantage of amenities like a sun terrace, fitness center, and meeting facilities.
Book your stay at Mercure Shanghai Hongqiao South for a delightful and convenient experience!
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, 24-hour front desk, Restaurant, Room service, Business center, Terrace, Lift / Elevator, Laundry, Luggage storage, Express check-in/check-out, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Tour desk, Golf course, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Car hire, Dry cleaning, Non-smoking throughout, Private parking, Private check-in/check-out, Daily housekeeping, Designated smoking area, Shared lounge/TV area, Concierge service, Grocery deliveries, Wheelchair accessible, Vending machine - drinks, Toilet with grab rails, Vending machine - snacks
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No. 3069 Hong Xin Road评论
住客喜爱之处
- Great breakfast offerings
- Friendly staff
- Clean rooms
还有什么比这更好呢
- Language barriers with staff
- Noise disturbances
- Distance from the city center
- 清洁度 8,4
- 服务 8,8
- 位置 8,4
- 房间质量 8,5
- 设施 8,6
- 性价比 8,6
- 餐饮 9,0
- 整体体验 8,6
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uditha
+ Nice breakfast, with many options. Helpful staff at the front desk and the hotel.
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Syrymbet
+ Персонал − Скудный завтрак плохое расположение грязный район
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JAGADHEESAN
It was a average stay as during check in itself they created lot of confusions, we paddled along + Breakfast was good and each day had a different spreads of snacks, fruits, juices − As specifically mentioned in our request, we were at hotel property at 08:00 P.M. local time on May, 20th. Even at a delayed arrival, we were informed that rooms weren't ready and asked us wait for more than an hour. After a tiring day long journey from India to China, this was totally unexpected. The staffs were very much lethargic even after waiting for more than an hour which completely spoiled our expectations. Request to establish a transparent information to the guests for better preparations from our side. This was totally unexpected from a established property management group like Mercure
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julien
+ Le lit − Emplacement moyen
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Fernando
Pior experiência de hospedagem que já tive + Enquanto não resolverem o problema da cobrança duplicada, não gostei de nada. Fico com a impressão que caí em um golpe dos grandes. Hotel não me responde mais, nem a Booking. Quando o problema for resolvido posso ter claro o que gostei no hotel. − Fizeram cobrança duplicada. Ao chegar no hotel a Booking já havia cobrado o preço dos quartos, a atendente me fez pagar novamente argumentando que a Booking devolveria o valor já pago. Já são mais de 60 dias, inúmeros contatos e o problema ainda não foi resolvido. O Hotel não responde as mensagens que mando. A Booking exige um documento do hotel, mesmo eu já tendo mandado todos os documentos que exigiram na primeira reclamação.
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Fernando
Sentimento terrível de ter caído em um golpe + Enquanto não resolverem o problema da cobrança duplicada, não gostei de nada. Fico com a impressão que caí em um golpe dos grandes. Hotel não me responde mais, nem a Booking. Enquanto não for resolvido o problema não tenho condições de dizer o que gostei do hotel. − Fizeram cobrança duplicada. Ao chegar no hotel a Booking já havia cobrado o preço dos quartos, a atendente me fez pagar novamente argumentando que a Booking devolveria o valor já pago. Já são mais de 60 dias, inúmeros contatos e o problema ainda não foi resolvido. O Hotel não responde as mensagens que mando. A Booking exige um documento do hotel, mesmo eu já tendo mandado todos os documentos que exigiram na primeira reclamação.
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Fernando
Pior experiência que já tive em hospedagem + Enquanto não resolverem o problema da cobrança duplicada, não gostei de nada. Fico com a impressão que caí em um golpe dos grandes. Hotel não me responde mais, nem a Booking. Enquanto não for resolvido o problema não tenho condições de dizer o que gostei do hotel. − Fizeram cobrança duplicada. Ao chegar no hotel a Booking já havia cobrado o preço dos quartos, a atendente me fez pagar novamente argumentando que a Booking devolveria o valor já pago. Já são mais de 60 dias, inúmeros contatos e o problema ainda não foi resolvido. O Hotel não responde as mensagens que mando. A Booking exige um documento do hotel, mesmo eu já tendo mandado todos os documentos que exigiram na primeira reclamação.
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Pj
Disappointing and staff were not kind or helpful. + The beds were comfy and it was nice to have restocked water and a few soda. The lobby had a nice area to congregate in. − The staff at the front desk are horrible. I’ve stayed at many Mercure but this was a poor representation of the brand. The staff ignored used, wouldn’t greet us, couldn’t even crack a smile. On our last day when we extended our check out time by 1hr, they didn’t update our room cards so we were locked out and when we asked them to help, the lady said “she would let us into our rooms once we write a good review” and gave a small gift to try to bribe us. I explained I would give an honest review because I didn’t like the way she treated us. She immediately changed for trying to suck up to sullen again. I would not recommend this location if you’re not Chinese, they are not interested.
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Hui Li
面对包裹遗失问题，酒店缺乏调查与沟通。 − 这次入住整体体验不佳，因为前台处理包裹丢失让我非常失望。 该快递送达酒店时，快递公司提供的照片显示外包装是完整密封的。入住第二天酒店一度告诉我包裹找不到，入住第三天才将包裹送到我的房间，但外包装已经破损，里面少了商品，只有空盒。 整个处理过程中，酒店并没有积极配合调查，而是直接将责任归咎于快递公司，或要我直接问商家重发。没有认真回应我提出的疑问，也没有提供任何调查结果，只说没有监控，与他们无关。更让我无法和解的点是，这是我第二次入住这家酒店遇到包裹丢失问题，希望酒店能够完善代收和保管流程，避免其他住客遇到同样的情况。
这是这家酒店的最新9条评论，共有124条。
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