Tuana Hotels The Natural Resort, คาทุ
+3 ห้องพักโรงแรม
กำลังโหลดห้องสำหรับวันที่ใกล้ที่สุด…สิ่งอำนวยความสะดวก
คำอธิบาย
Tropical Oasis: Immerse yourself in the tranquil ambiance of The Natural Resort, just steps away from Patong Beach. Enjoy the lush greenery of the tropical garden surrounding the property.
Comfort and Convenience: Relax in air-conditioned rooms with private balconies, cool tile floors, and modern amenities. Take a dip in the outdoor pool or indulge in a traditional Thai meal at the on-site restaurant.
Explore and Unwind: With a free shuttle service to the beach and easy access to popular attractions like Jungceylon Mall, the resort offers the perfect blend of exploration and relaxation.
Experience the beauty of Phuket at The Natural Resort. Book your stay now for an unforgettable tropical getaway.
WiFi available, Free WiFi, Parking, Free Parking, Air conditioning, Swimming pool, 24-hour front desk, Restaurant, Terrace, Family rooms, Garden, Lift / Elevator, Luggage storage, Safety deposit box, Bar, Fax/photocopying, Tour desk, Children's playground, Table tennis, Valet parking, Non-smoking throughout, Private parking, Outdoor pool, Sun terrace, Daily housekeeping, Designated smoking area, Accessible parking, Board games/puzzles, Kids' outdoor play equipment, Indoor play area, Kid-friendly buffet, Fruits, Staff adhere to local safety protocols, Laundry washed per local authority guidelines, Guest rooms disinfected between stays, Cleaning standards that are effective against Coronavirus, Physical distancing rules followed, Hand sanitizer in guest room and key areas, Cashless payment available, Fire extinguishers
อัปเดตแล้ว:
เงื่อนไข
ที่ตั้ง
38, 40 Phangmuang Sai Kor Roadรีวิว
สิ่งที่แขกชื่นชอบ
- Nice resort with several pools
- Spacious rooms
อะไรจะดีไปกว่านี้
- Uncleanliness
- Poor service
- Overcharging
- ความสะอาด 4,7
- บริการ 6,7
- ที่ตั้ง 10,0
- คุณภาพห้อง 5,7
- สิ่งอำนวยความสะดวก 8,7
- มูลค่าเงิน 5,7
- อาหารและเครื่องดื่ม 9,7
- ประสบการณ์โดยรวม 4,7
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190kyliand
Terrible experience, avoid this hotel! + Extremely disappointing stay. Upon arrival, we found a dead insect in the room, showing a serious lack of cleanliness. There were construction noises behind the room, continuing even after 9 p.m., making it impossible to rest. In the bathroom, there was no hot water on the first day — the issue was temporarily fixed, only to return the next day. On top of that, the water pressure was extremely low throughout the entire stay, making the shower barely usable. Worst of all, the hotel charged us for “dirty towels” — not stained or damaged, just used. A completely unacceptable and dishonest practice. To finish, the check-out took over 30 minutes, with no organization or professionalism. In short: poor hygiene, no comfort, terrible service, and shady management. A real scam — avoid this place at all costs.
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602amc
Nightmare EXPERIENCE!!! + DISASTROUS EXPERIENCE & SCAM ALERT AT TUANA HOTELS THE NATURAL RESORT I am giving this hotel 1 STAR (would give 0 if possible). DO NOT BOOK HERE. This was an absolute nightmare, a money-grabbing, mismanaged dump that thrives on scamming guests . STAFF CONDUCT (Hostile & Unprofessional): The staff are beyond rude—they are downright hostile and unprofessional. They treated guests like inconveniences, barking orders, and rolling their eyes at simple requests. Their attitude made us feel like we were trespassing rather than staying at a paid hotel. FRAUDULENT CHARGES/EXTORTION: Despite paying in full, the staff had the audacity to demand unauthorized, fabricated charges (an attempted scam/extortion). When challenged, they became aggressive, showing zero accountability. This is their standard playbook. BROKEN FACILITIES: The facilities are an absolute joke. The air conditioning was practically non-existent, sputtering and coughing, leaving the room hot and…
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C9329YVtomm
AVOID, AVOID, AVOID + I recently booked a short break for my son and I at the Natural Resort Patong. Upon arrival after a 14 hour flight I was greeted by an angry, rude hotel Receptionist demanding that I pay 1,000 Thai baht cash and hand over my Passport or I would not be allowed to check in. Luckily, I did not hand over my Passport, nor should anyone with half a brain as this Hotel is conditioned to extract every possible dollar from it's guests and WILL rip you off. Like every other guest I was told to go to the 7/11 across the road, as they would NOT accept any credit card whatsoever, so I parted with $50.00 Australian cash which I never saw again. I witnessed several guests visibly upset, some shaking, some in tears at their treatment from the Hotel Welcome committee, never have I seen such a disgusting, unprofessional group of Hotel reception staff. I booked a Double room for myself and another double room for my son, I was given a twin room which had several issues (see below)…
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Celia
Bof + Emplacement − L’établissement ne prend pas la carte bleu pour payer. La chasse d’eau des toilettes a fonctionné une fois sur deux pendant 10 jours. Le jet d’eau de la douche n’a pas beaucoup de puissance. Le peinture du balcon était catastrophique.
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UĞUR
+ Temizlik görevlisi hariç bütün personel berbattı sadece oda temizliği yapan hanımefendi çok iyiydi
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Lamia
Passable + Géolocalisation top − Personnel très incompétent difficile d’échanger avec eux . Climatisation très faible dans les bungalow. Pas assez de transat dans les piscines . Humidité dans la salle de bain.
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dianacG5426LQ
Worst stay in Phuket, Patong!! + I stayed at this hotel for 10 nights in a Deluxe Room and, unfortunately, it was by far the worst hotel experience I’ve had in Phuket. The biggest issue was the overwhelming number of mosquitos. It was impossible to enjoy the terrace because you simply could not sit outside without being constantly bitten. Basic amenities were also missing — there were no toiletries provided, not even soap, which is unacceptable for a hotel charging premium rates (and without breakfast included). The Deluxe Room was significantly smaller than it appears in the photos and did not fully match the advertised images. Considering the price we paid, the value for money was extremely poor. Service was essentially non-existent. Almost every request was met with a flat “no,” with no effort to assist or accommodate guests. As an example, I politely asked to use an empty room during the night for a short business meeting and was refused outright, even though the space was clea…
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strangler
Degelasse + Rien − Rien la douche ne fonctionne pas bien la Clim aussi
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strangler
+ Très salle mauvais accueil j ai choper 1 stafilocoque
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Arthur
Honteux − L’hôtel nous a dit et facturer 700THB pour avoir « perdu » 2 serviettes de douches et nous a également facturé le nettoyage des serviettes. Comment facturer un lavage pour des serviettes sois disant « perdues » On a pris une douche, les 3 occupants, juste avant donc il y avais les serviettes on ne se sèche pas à une pour 3 ! Quand on est arrivé lors du Check out, on nous a dit de patienter 10mn, pour ensuite nous dire qu’ils nous facturaient et ensuite ils nous on fait revenir constater le nombre de serviettes. Depuis le début du séjour le personnel est désagréable, regarde mal etc. Il y a énormément de choses à revoir dans cet hôtel On est des étrangers oui mais on est pas des pigeons
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stephen
+ The room good tidy House keeping excellent Pool Good location
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ALESSANDRO
Il mio bungalow era davvero comodo e la pulizia è sempre stata ottimale
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Najeeb
Cozy and pleasant.. + I had a pleasant stay at Tuana Hotels The Nature Resort. The hotel was clean, peaceful, and surrounded by beautiful greenery. The staff were friendly and helpful, and the location was convenient for exploring the area. Overall, it was a relaxing stay and good value for money. I would happily stay here again. − It would be great if the hotel could provide complimentary amenities such as slippers and dental kits to enhance the guest experience.
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