The Royal Sonesta Chicago Downtown, Chicago Loop
+2 Номера в отеле
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Описание
Luxurious Accommodations with Stunning Views
Experience the newly renovated Royal Sonesta Chicago Downtown at the Riverwalk, just steps away from the vibrant Magnificent Mile. Enjoy breathtaking views of the city or the Chicago River from your room, equipped with modern amenities like a 48-inch flat-screen TV and a coffee maker.
Delicious Dining Options
Indulge in Midwestern-inspired dishes at the modern American tavern, Hoyt's, while taking in the scenic views of the Chicago River. Start your day with a delicious breakfast, grab a leisurely lunch, or enjoy a hearty dinner - all without leaving the hotel.
Convenient Location and Amenities
With a 24-hour fitness centre, on-site dining, and WiFi access, Royal Sonesta Chicago ensures a comfortable stay. Plus, take advantage of the business centre, ballroom, and meeting spaces available for your convenience.
Ready to elevate your Chicago experience? Book your stay at Royal Sonesta Chicago Downtown at the Riverwalk today!
Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center, 24-hour front desk, Restaurant, Business center, Heating, Family rooms, Pets allowed, Lift / Elevator, Laundry, Bar, Fax/photocopying, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Dry cleaning, Valet parking, Non-smoking throughout, Private parking, Private check-in/check-out, Parking garage, Concierge service, Wheelchair accessible, ATM/cash machine on site, Toilet with grab rails, Visual aids: Braille, Staff adhere to local safety protocols, Laundry washed per local authority guidelines, Guest rooms disinfected between stays, Cleaning standards that are effective against Coronavirus, Hand sanitizer in guest room and key areas, Cashless payment available, First aid kit available, Sanitized tableware & silverware, Invoice provided
Обновлено:
Условия
Расположение
71 E Wacker DrОтзывы
Что понравилось гостям
- Central location and stunning river views
- Friendly, helpful staff (valet, bellmen, front desk often praised)
- Clean, spacious and comfortable rooms with good beds
- Early check-in and package handling appreciated
Что может быть лучше
- Parking is complicated/expensive and booking app issues
- Perceived poor value in some areas (high restaurant/breakfast prices, price drops after booking)
- Occasional room issues (shower problems, cold nights, room size mismatch vs. advertised)
- Missing or unexpected amenities (no minibar, no room service in some cases) and some housekeeping timing complaints
- Чистота 9,9
- Обслуживание 9,9
- Расположение 10,0
- Качество номеров 9,9
- Удобства 8,5
- Цена и качество 8,5
- Еда и напитки 8,5
- Общее впечатление 10,0
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249lexusl
Amazing staff. + I went on a business trip with a coworker, there were a few issues at check in because we had prepaid with the business card. Kiara stepped up and handled it immediately!!!! She kept us updated throughout the process and made it such a smooth experience in a difficult time! Terrance at the front desk was amazing! Any issues I had or things I needed sent to my room he was on it! Such a professional. Quinten at the front door OMG! He was there every night just like he said he would be his energy and the greeting that you receive immediately after stepping out of your vehicle was on of a kind. Thank you so much to this staff for making my trip amazing and enjoyable ❤️ we need more people like this in the services business.
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Antbrenlex
The Woodlands + Location is great the views from room is great the restaurant has great food especially the breakfast and I loved the grits
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clairemsmith
Billing Issues + We had a fantastic stay overall, particularly after being upgraded to a lovely room with a fantastic view. The room was comfortable, well presented and made the experience feel genuinely special. The location is fantastic. Unfortunately, the stay was let down by a billing issue. Numerous charges were applied to the credit card provided solely as a holding deposit, and I had to contact the hotel repeatedly to have them investigated and rectified. This was frustrating and took away from what would otherwise have been an excellent experience. The hotel itself was wonderful, and the upgrade was much appreciated. However, the handling of the additional charges was disappointing and created unnecessary inconvenience. I hope the hotel reviews its payment and billing procedures to ensure that other guests do not have to chase repeatedly to resolve similar issues.
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Arun
+ Excellent Location, − had to pay extra for early checking in
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mistysP4893LU
Anniversary trip + The royal sonesta downtown Chicago was an amazing stay! Right on the river, clean and updated. Staff is super friendly. The restaurant Hoyt’s is all super yummy. The hummus and olives is amazing. The bartenders David and Paul are super attentive, friendly and make great drinks! 10/10 for us
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Y2986GIlaurier
Serna Wedding + Overall our stay was very good. Our river view room was amazing, the staff is very friendly and helpful. Our stay was made even more enjoyable by Arturo! He was so friendly and helpful. He remembered our names and seemed like he was always there during our 5 night stay! Thank you Royal Sonesta!
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Sheryl
Our stay was the very best we have ever had! + The Kindness started with Lucus who met us in valet! He is so kind, accommodating and wonderful! The lady that checked us in was also extremely accommodating! Everything was Excellent!!! − I didn't like that I had to leave The Wonderful Royal Sonesta and come home!!!
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Amelia
Perfect! + I loved the location and the staff! Staff was super friendly and informative! Location was perfect for all the places we wanted to go! We walked mostly because everything was so close. − Can’t think of anything
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lucasjC1382KG
Wonderful stay with breathtaking river views + We had a wonderful experience at The Royal Sonesta Chicago Downtown while visiting for the Serna wedding. Our room overlooking the river had a most unique view that took our breath away every morning. The entire staff went above and beyond to make us feel welcome, but Arturo truly made our 5-night stay unforgettable. He was always around with a warm smile, ready to help, and even remembered all of our names from day one. That kind of personal touch really stands out and made our family trip so special. Thank you to everyone at the hotel, especially Arturo, for making our visit so memorable and comforatble!
Это 9 самых последних отзывов из 2 584 об этом отеле.
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