Novotel Ha Long Bay,, Ha Long
+2 Habitaciones de hotel
Cargando habitaciones para las fechas más cercanas…Servicios
Descripción
Amenidades de lujo
Aproveche la piscina al aire libre, el gimnasio y el acceso inalámbrico a Internet gratuito. Disfrute de la comida en el restaurante Square con vistas al océano o indulgúlase en el servicio de habitaciones las 24 horas.
Negocios y eventos
Organice su evento en nuestras amplias instalaciones de conferencias con 7 salas de reuniones. Manténgase conectado con acceso a Internet por cable gratuito y utilice servicios como el centro de negocios y la limpieza en seco/laundry.
Ubicación conveniente
Cerca de Sun Square y la playa de Bai Chay, nuestro hotel de lujo en Ha Long ofrece fácil acceso a varias atracciones. Explore el Puerto Internacional de Cruceros de Ha Long, el Mercado de Bai Chay y más.
Reserve su estancia en Novotel Ha Long Bay para una experiencia relajante e inolvidable.
Ascensor, Instalaciones de fitness, Cajero automático/banca, Tiendas de regalos o quiosco, Compras en el lugar, Espacio de conferencias, Kayak cerca, Desayuno disponible (cargo adicional), Televisión en áreas comunes, Caja fuerte en la recepción, Personal multilingüe, Portero/botones, Servicios de boda, Sombrillas de piscina, Asistencia para tours/boletos, Internet por cable gratuito, Aparcamiento accesible para sillas de ruedas, Barra de snacks/deli, Aparcamiento gratuito, Estación de computadoras, Transporte al aeropuerto - recogida (cargo adicional), Tumbonas de piscina, Tours en barco cerca, Dispensador de agua, Servicio de limpieza bajo petición, Salón de banquetes, Productos de limpieza ecológicos proporcionados, Artículos de tocador ecológicos, Bombillas LED, Reciclaje, Aseo público accesible para sillas de ruedas, Aparcamiento de furgonetas accesible para sillas de ruedas, Spa accesible para sillas de ruedas, Piscina accesible para sillas de ruedas, Gimnasio accesible para sillas de ruedas, Restaurante en el lugar accesible para sillas de ruedas, Cambio de toallas (bajo petición), Cambio de sábanas (bajo petición), Desayuno vegetariano disponible, Comida orgánica
Actualizado:
Términos
Ubicación
160 Ha Long Road, Bai Chay WardReseñas
Lo que gustó a los huéspedes
- Excellent staff
- Comfortable stay
- Limpieza 7,9
- Servicio 8,8
- Ubicación 8,9
- Calidad de la habitación 8,3
- Servicios 8,4
- Relación calidad-precio 8,3
- Alimentos y bebidas 8,4
- Experiencia general 8,3
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??
+ Good
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David
+ The hotel room was nice. However the hallways smelled bad. There was a night market across the street that played music till 2 am. It was very loud!! The hotel front desk was kinda uptight and not friendly. Their mixed drinks were like juice, no alcohol. I wouldn’t return
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ASHOK
Hospitality with Smile at Novotel Halong Bay + We stayed 4 nights at NOVOTEL Halong bay our stay was comfortable relaxing . Most of staff was friendly & halpful . Special mention of Ms Trang at reception always go to extra mile to see smile on guest face & staff at time of BF
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Thomas
+ The staff was great but the hotel could use a makeover.
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Karen Jean
+ Excellent staff! I asked for dessert, the first two nights, of my stay, and there wasn’t any. One of the staff gifted me a slice of brownie cake, the following day. She also came to the pool area with hot tea and cookies. My final night there, the kitchen staff sent out dessert for me!
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Chi
+ We were given our rooms on the 10th floor. Upon walking out of the elevator, the entire floor was pitch black like a horror movie. We stood there with our phone flashlights for about 5 minutes and still nothing. Started freaking out as a group so went back to the elevator and found a hotel wall phone. Yikes… what an experience! An empty hotel with no greeters or anyone working the front entrance, then a pitch black level to our hotel room. Never again
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John
+ Hotel outside and surrounding looking good but in the room need maintenance. Water leaking in the taps of the bathroom. Hotel have a distance 1/2 km walking down to the beach inconveniences for whoever not good walking🙂
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XUAN TRU
+ Excellent Room Design
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Jamie
+ I enjoyed the food from the restaurant. Hotel staff were helpful.
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Estee
+ This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town.
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Nigel
+ Bar food ok not restaurant food some unavailable told us 20 minutes after we ordered chicken was so tough couldn’t eat it
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David
+ We booked a family Deluxe Room at the hotel at it stated it slept 4 people and came with a Sofa Bed and a day Bed. The Sofa bed ended up being a bench that the hotel wanted to charge us for. After confirming that the 'Sofa Bed' was included in the booking they wanted to charge us for the sheets and pillow for it?? The room was really nice, but the information on the booking was incorrect and our older son was not able to sleep on a bench for a few nights. We ended up checking out after an hour and took a loss on the booking as I was not able to get a refund. I booked a hotel down the block that was more comfortable and accommodating. I was very disappointed with Novotel as the hotel was completely empty and they could have provided us with a room that would have worked for my family. Especially when the booking stated it slept 4 people and came with a Sofa Bed...which it did not. Very disappointed in the service provided.
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husna
+ The staff were friendly and the food in their restaurant was lovely.
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Van Duc
+ The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
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Tan
+ My room 916 has several issues. It is not soundproof, and I can hear the kids next door screaming and playing. The drainage in the shower stall is clogged with hair. The toilet does not have a bidet sprayer. The mini-fridge is old. The hotel is located near the city square, where they play loud DJ music until midnight, which is a nightmare for anyone who wants to rest. My wife has to wear her AirPods to block out the loud music. The outdoor pool on the first floor does not have a dressing room. As a result, guests after swimming need to return to their rooms to change their clothes, which inevitably wets all the elevators. The food is average or below average. Overall, I would not recommend this hotel.
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poonam
+ Good
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Emily
+ We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined.
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Ben
+ Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad.
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Laura
+ We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over.
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Chuong
+ We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent.
Estas son las 20 reseñas más recientes de las 103 que tiene este hotel.
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