NH Collection Palermo Palazzo Sitano, Palermo
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Spa Services - Indulge in a rejuvenating experience at the full-service spa with massages and facials to relax your senses.
Delicious Dining Options - Experience delectable cuisines at the hotel's restaurant and bar/lounge, or opt for cozy room service with a complimentary full breakfast served daily.
Convenient Amenities for a Perfect Stay - Enjoy the convenience of complimentary wireless internet, LCD televisions, and private balconies in individually decorated guestrooms. Featured amenities include a business center, dry cleaning services, and a conference center for events.
Book your stay at Hotel Palazzo Sitano for a centrally located upscale experience in Palermo, steps away from Via Roma and Quattro Canti. Indulge in luxury and convenience during your visit!
Elevator, Conference space, Television in common areas, Library, Free breakfast, Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby, Porter/bellhop, Full-service spa, Meeting rooms, Tours/ticket assistance, Conference center, Snack bar/deli, Turkish bath/Hammam, Self parking (surcharge), Computer station, Rooftop terrace, Free full breakfast, Wheelchair-accessible spa, Wheelchair-accessible pool, Free WiFi, 24-hour front desk, Terrace, Garden, Luggage storage, Sauna, Designated smoking area, Wheelchair accessible, Steam room
Updated:
Terms
Location
Via Vittorio Emanuele, 114Reviews
What guests liked
- Great service
- Friendly staff
- Perfect location
- Good breakfast
What could be better
- Hot water issues
- Room quality was inconsistent
- Cleanliness 7,2
- Service 8,7
- Location 8,7
- Room Quality 7,7
- Amenities 7,7
- Value for Money 8,2
- Food and Beverage 8,2
- Overall Experience 7,7
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ivana131313
Dream vacation in Palermo + Nice and cozy hotel. beautiful and spacious room, excellently equipped. breakfast food of good quality and varied, with lots of savory and sweet options. staff extremely helpful. hotel location perfect, with numerous sights within a 20 minute walk. we will be happy to come back!
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231maximilianw
great - as always at NH ;) + Claudio saved the Day after bad weather and a not so satisfying room-situation (wich was thankfully resolved). With his friendly attitude and his kind smile, he invited us to stay a little longer at the bar and have some great conversations about food and dining.
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maw530
Great story + What a warm welcome sitting at the bar, enjoying an aperol-spritz, made by Claudio - He surely is a win for all guests! Rooms where okay - the view could be better tho.
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734regulab
Simply perfect stay. + A great hotel with super friendly staff. Great location, really nice and friendly service. In particular Claudio, who served us at the breakfast buffet. After two days he knew our preferences for coffee and eggs and treated us as if we had come there to stay for years. We loved the hotel and can only recommend it.
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douweb395
Claudio is the best!! + Very elegant hotel. I've been to other NH hotels before, but this is the nicest. The staff is friendly, and the best breakfast was Claudio, always ready and kind to serve me.
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B3160GPvv
Palermo Christmas trip + The excellent service from all staff. Especially our server name Elavdio at breakfast buffet restaurant. We picked Junior suite, the room has sufficient space and is cozy and comfortable.
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robinsF7477IP
Amazing cocktails by Claudio in NH Palazzo Sitamo in Palermo + Amazing New Year Eve celebration. Bartender Claudio provided exceptional service for our group. Good cocktails in Palermo. Grazie Claudio!
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314katicam
Excellent hotel service, young and professional team. Special thanks to Claudio for great care,football chats and dining + Great service, friendly and professional team. Thanks Claudio!
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danijelt213
Friendly stay. + Very nice hotel on an ideal location. The staff is the highlight of this hotel.
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wham9
Great location + It’s a great location on the main street in Palermo, so easy for most attractions and numerous bars and restaurants. Some rooms have over bath showers and if this is not your preference then request in advance as it’s usually a busy hotel so changes are difficult on arrival. Adequate breakfast but service hit and miss, some days coffee is brought by waiter other days you have to queue for the only coffee machine in the room. Rooms are modern and adequate with usb outlets. If you can afford it go for an XL room for more space.
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1610LadyK
Good location, efficient & helpful staff + Thank you to the staff at NH Collection, Palermo. Service from Claudio and the reception team have been super for our family holiday.
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freyaw906
Comfort, warmth & a very great london mule! + Lovely hotel, nice stuff and great people. Especially the bar is an experience you shouldn't miss! Thanks Matteo for this great & enjoyable evening 🥂
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socialPolly
Average + The hotel is in an excellent location, making it easy to explore Palermo on foot, and the staff were present. Unfortunately, our stay didn't quite live up to expectations. I paid €576 for three nights for an entry-level room for one adult and a one-year-old, and the room was extremely small. Other members of our party paid around €360 for three nights as single occupants and were allocated significantly larger rooms, so the value for money didn't feel particularly good. A travel cot had been provided, which was appreciated, but it had been set up directly in front of the balcony door, so we had to move it ourselves. The desk was almost unusable as it was covered with welcome trays, around ten glasses and mugs, and a large table lamp that didn't work. Neither of the bedside lamps worked either. On the first morning, after I'd unpacked everything and taken a shower, I found hair in the shower tray. Reception dealt with the complaint professionally and offered to move us to ano…
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zalinyang
Exceptional Stay – Highly Recommended! + Everything about my stay was exceptional. The hotel exceeded all my expectations. The staff were genuinely welcoming, professional, and always ready to help. My room was spotless, comfortable, and beautifully maintained. The location was excellent, the atmosphere was relaxing, and every detail reflected a high standard of hospitality. I truly enjoyed my stay and would gladly return. I highly recommend this hotel to anyone looking for an outstanding experience. ⭐⭐⭐⭐⭐
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W2375ZMmichaels
Good all around hotel + Great experience at this hotel. We especially enjoyed the bar where Claudio took great care of us. Great person and a passionate soccer fan! Thank you, Claudio for your hospitality!
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E5145HVjorgec
Thank you! + I’m having a wonderful stay at the NH Hotel. The staff throughout the hotel have been friendly, professional, and welcoming, making my experience truly enjoyable. A special thank you to Claudio at the bar. He makes outstanding cocktails and is always attentive, friendly, and genuinely welcoming. His exceptional service has made our evenings even more enjoyable. Claudio’s professionalism, warm personality, and attention to detail are a real credit to the hotel. I highly recommend the NH Hotel and look forward to staying here again. Thank you for such a memorable experience!
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L4502PVraulg
Great hotel + Great hotel . Since the minute we walked in they were very helpful . Rooms are super nice clean .Claudio the bartender is amazing. He does super great drinks and also helped us with some restaurants and beach clubs . Very nice guy and make your stay even more enjoyable. We always stay at NH Collection and this one is a great one .
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76lisamariec
Thank you! + We had an extended stay at the NH Collection Hotel. The service was consistently impeccable. I would like to give a special thank you to Claudio our server at the restaurant and Francesco at the front desk. They went above and beyond my expectations!
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JHagen85
Amazing Customer Service! + We stayed at NH overnight due to major travel delays! We walked in and were greeted by a beautiful and lovely smelling lobby which is greatly valued after staying other places on our trip. Then Gaetano and Gino were there to make the late night check in smooth and welcoming! We slept in comfortable and fresh beds and then had to get up and go again but enjoyed every our every moment of the stay. When we come back to Sicily we will 100% select this property again as it was very centralized and seemed to have plenty to do around the hotel.
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Happiness48117477160
NH collection Palermo palazzo sitano + Claudio and Valentina were absolutely fantastic. Very helpful and very kind. Thank you for making my mother's birthday a little more special. The dinner was amazing!
These are the 20 most recent reviews of 163 this hotel has.
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