Westlake Pearl Suites - By Pegasy Group, Hanoi
+2 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Experience the perfect blend of luxury and tranquility at Westlake Pearl Suites - By Pegasy Group.
Indulgent Spa Services
Unwind at our full-service spa, offering an array of massages, body treatments, and rejuvenating facials designed to restore your energy and enhance your well-being.
Gourmet Dining Options
Savor delicious meals at O Doucer or grab a quick snack at our inviting coffee shop/café. Start your day with a delightful local cuisine breakfast available daily from 7:00 AM to 10:30 AM.
Modern Amenities
Each of our 23 air-conditioned rooms is equipped with Smart televisions, minibars, and complimentary Wi-Fi, ensuring you stay connected and entertained during your stay.
Don’t miss your chance to elevate your travel experience—book your stay at Westlake Pearl Suites today!
Fitness facilities, Bicycle rentals nearby, Breakfast available (surcharge), Scooter/moped rentals nearby, Health club, Full-service spa, Use of nearby fitness center (discount), Tours/ticket assistance, Pilates classes on site, Free self parking, Airport transportation - pickup (surcharge), Offsite parking reservations required, Couples/private dining, Proposal/romance packages available, Health or beauty spa nearby, Bicycle parking available, Change of towels (on request), Change of bed sheets (on request), Well-lit path to entrance, Accessible airport shuttle, No accessible airport shuttle, Free WiFi, 24-hour front desk, Garden, Luggage storage, Designated smoking area, Street parking, Concierge service, Wheelchair accessible
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Terms
Location
HanoiReviews
What guests liked
- Friendly staff
- Good manager support
- Clean room
- Good location
- Nearby amenities
What could be better
- Slippery shower area
- Safety hazard for elderly
- Cleanliness 9,4
- Service 9,9
- Location 9,4
- Room Quality 8,3
- Amenities 9,4
- Value for Money 9,3
- Food and Beverage 8,4
- Overall Experience 9,6
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Craig
Hanoi vacation + My 4 night stay at this beautiful hotel was beyond amazing. To start with… ALL the front desk folks were very accommodating and willing to help anyway possible. I was first met by the porter immediately while I was exiting my GRAB ride, then inside Max the front desk gentleman. A experience like I’ve never had before. The entire property is amazingly clean and comfortable. The hotel is in probably the best location you can ask for. Lots of coffee shops, eateries, pharmacies, grocery store all within a couple minutes walk Tay Ho lake is directly across the street. I can’t express it well enough, definitely an experience you will enjoy. Thank you to all the staff of this property. Without a doubt it will be my choice anytime I’m in Hanoi.
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Verified traveler
+ 직원분들이 매우 친절합니다. 2층에서 좀더 높은 층으로 옮겨달라는 요청도 들어주시고 가방도 들어주셨어요. 호수 뷰도 너무 이쁘고 주변 식당이나 마사지샵도 돌아다니기 좋았어요
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Thomas
+ The staff was extremely friendly and helpful. We stayed 3 nights and never had an issue. Definitely recommend!
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ali
+ Not really perfect
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PHIL
+ Hotel was not ready for us to check in at 2, saying previous guests were just leaving. We had a reservation, no. Invited us to take a smaller room right away, or give them an hour to clean the room with thee balcony. Which one do you think I took. Recommended a nearby restaurant, while we waited, but it was closed, and would reopen at 5. The tub/shower without a curtain seems inappropriate. The view was nice but the hotel could use a reconditioning. The cleaning staff was great too. Doorman smiley. I usually like to return to ạ place when I find a place that I like. Would not return. Far too many options in the area.
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john
good location + nice customer service and nice rooms
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john
excellent hotel + good hotel, great staff very helpful
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KASUMI
+ スタッフはどなたもとても感じよく対応してくれるので安心です。客室はとっても清潔で、ベットも枕もバスルームも日本のシティーホテル並です。ホテルに泊まる時、寝る時の灯りに困ることが多いですが、間接照明の調光ができることがすごくうれしかったです。私が宿泊したのはベトナムに多い窓のないお部屋だったんですが、遊びに出ていたのでさほど気になりませんでしたが、唯一のデメリットを書くなら、というくらいで、おすすめのホテルです！
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g
+ スタッフの方々何親切に対応してくれました。部屋の感じも素晴らしいです。 ハノイに来たら、また泊まりたいです。
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john
great hotel + great stay! clean hotel. I have stayed here many times. it's in a nice neighborhood. not far from the Old Quarter but more chill
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john
clean hotel with excellent service + Good hotel in a nice neighborhood. good value and easy to get around. they offer help buying bus tickets and other activities. you can get picked up at the hotel
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john
+ great hotel good location, friendly staff. they also help with tickets and have breakfast there
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john
+ very good hotel with great customer service. the staff are very friendly and helpful. rooms are a good value clean and quiet
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Quang
+ The staff service is very good, the room is as expected for the price. The surrounding is great for walking around the lakeshore, local food, banking, bakeries, shopping. A quieter area than Old Town & Hồ Gươm.
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john
+ nice hotel in a good location
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To
+ The staff verry helpfull. Clean room and quite. Love this hotel <3 They have many services: Spa, massage, Gym, Rooftop bar, Restaurant, India Food,….
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Lærke
Great service + Friendly staff and good service. Great location. The room had a funny smell but overall we were pleased.
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François
+ Personnel très avenant et qui fait tout pour que l'on passe un bon séjour
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Ee Chieng
+ good location with plenty of amenities nearby. room is clean and staff altitude is excellent. one thing i dislike is the shower area which is a bath tub. it is quite slippery when wet. It can be a safety hazard for elderly. suggest to have breakfast at cafe nearby.
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Van Huy
+ The staff is friendly. The manager is very helpful when I need help.
These are the 20 most recent reviews of 26 this hotel has.
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