Novotel Pekanbaru, Pekanbaru
Hotel rooms
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Description
Convenient Location
Novotel Pekanbaru, just 200 meters from Ciputra Mall Seraya, offers easy access to the city's key destinations. A short drive to both the business district and government offices makes it ideal for business travelers.
Comfortable Rooms
The air-conditioned rooms with flat-screen TVs and cozy seating areas provide a relaxing retreat. The private bathrooms with hot and cold water showers ensure a refreshing stay.
Exceptional Services
With a 24-hour front desk, tour assistance, and laundry services, Novotel Pekanbaru ensures a hassle-free experience. Indulge in delicious meals at the on-site restaurant for a complete stay.
Book your stay at Novotel Pekanbaru for a seamless blend of convenience and comfort.
WiFi available, Free WiFi, Staff adhere to local safety protocols, Laundry washed per local authority guidelines, Guest rooms disinfected between stays, Cleaning standards that are effective against Coronavirus, Physical distancing in dining areas, Food delivered to guest room, Access to health care professionals, Face masks for guests available, Delivered food - securely covered
Updated:
Terms
Location
Jalan Riau No 59Reviews
What guests liked
- Comfortable bed
- Good breakfast choices
- Friendly staff
- Great location
What could be better
- Mosquitoes in dining area
- Air conditioner not as cold as expected
- Limited transportation options
- Cleanliness 8,1
- Service 8,8
- Location 9,1
- Room Quality 8,6
- Amenities 8,6
- Value for Money 8,5
- Food and Beverage 8,6
- Overall Experience 8,6
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Mohammad Faizul
Reasonable hotel + Breakfast choices are good − No live band
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Fairul Sham Suhardi
Overall it was a godd stay expecially the location is near the mall. East access to lot of things. + Design and location − The air conditioner was not as cold as it supposed to be.
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487itah
Enviromental Friendly + This is our first time stayed in this hotel. There was a mall next to the hotel. Breakfast was nice. The Bed was comfortable. We never had experience refill our water before. I think this hotel try to be enviromental friendly. The staff was fiendly.
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Departure40407841381
Recommend it + our stay was wonderful! the staff were incredibly friendly and helpful, and the hotel was beautiful and well-priced. The breakfast was excellent and I would definitely recommend it to anyone visit the city
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Masura
Comfortable stay + Everything- the room, location, comfortable, eco green concept − Eco green doesnt mean you Reduce your fasilities to the guest in the room
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donia275
wonderful stay at Novotel Pekanbaru + I had a wonderful stay at Novotel Pekanbaru. The buffet breakfast offered a wide variety of delicious options, and the service throughout my stay was excellent. Jeje provided outstanding service, and Rani from the restaurant impressed me with her warm hospitality and for remembering my previous visit. Fina at the Front Office was also very friendly and welcoming. The room was clean and comfortable, and I would also like to extend my appreciation to the Housekeeping, F&B, and Front Office teams for their great work. Thank you to Mr. Rudy, the Executive Assistant Manager, and Mr. Sentot, the General Manager—you both did a great job in ensuring an exceptional guest experience. I truly enjoyed my stay at Novotel Pekanbaru and look forward to returning again.
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Laviolle
+ Comfortable bed, and its beside ciputra mall. The buffet breakfast has alot of choices − Nil
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simon
+ Tranquille . Personnel tres sympa. Nourriture européenne − La localisation .... un peu loin de l aeroport
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yudhi
First Time Staying At Novotel Pekanbaru + Lokasi staregis dekat dengan mall, kamar luas 1210,1217,1219,1222. Makanan di restauran sangat variatif, ramah anak. − Sedikit kecewa dengan personil security di gate jaga, tidak mengarahkan kendaraan pada saat masuk menuju lobby sehingga salah arah. Dan sempat adu argumentasi dengan security. Saya cek in tanggal 20 hari jumat. Menginap 3 malam. Saran : perlu pelatihan service excellent bagi personil security.
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christian
Super stay ! + Excellent location − More healthy breakfast foods welcome
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Jukka
I will be back, + Location is perfect as mall is located next door. Pool area was nice and peaceful.
These are the 11 most recent reviews of 153 this hotel has.
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