wisdom mystery Hotel, Luang Prabang
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Accommodation with Stunning City Views
Unwind in Style: With a garden, terrace, and bar, our 3-star hotel offers the perfect retreat after a day of exploring Luang Prabang. Enjoy city views from your room and indulge in our barbecue and hot tub facilities.
Exceptional Services: From a 24-hour front desk to airport transfers, room service, and free WiFi, we ensure a seamless stay for our guests. Our air-conditioned rooms are well-equipped with modern amenities for your comfort and convenience.
Explore with Ease: Take advantage of our bike and car hire services to explore the city, known for its cycling routes and popular attractions nearby. Don't miss out on experiencing the charm of Mount Phousy, National Museum, and Wat Xieng Thong during your stay.
Book now for an unforgettable stay at wisdom mystery Hotel!
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, 24-hour front desk, Room service, Terrace, Family rooms, Garden, Pets allowed, BBQ facilities, Laundry, Luggage storage, Express check-in/check-out, Cycling, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Tour desk, Ironing service, Hot tub/Jacuzzi, Car hire, Dry cleaning, Breakfast in the room, Currency exchange, Private parking, Sun terrace, Daily housekeeping, Designated smoking area, Street parking, Airport shuttle (additional charge), Board games/puzzles, Concierge service, Kid meals, Lockers, Sun umbrellas, Airport drop off
Updated:
Terms
Location
Kounxua RoadReviews
What guests liked
- Excellent central location
- Hot shower with good water pressure
- Spacious bathroom / room area
- AC worked well
- Some guests reported a good breakfast and helpful staff
What could be better
- Mold reported on walls/ceiling and stained towels
- Beds described as very hard / uncomfortable
- Poor noise insulation
- Very limited breakfast under new management for some guests
- Management and access/key handling issues
- Garbage/laundry placement near rooms
- Cleanliness 8,0
- Service 10,0
- Location 10,0
- Room Quality 10,0
- Amenities 8,0
- Value for Money 8,0
- Food and Beverage 8,0
- Overall Experience 10,0
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Sua
Good hotel + Hotel is very nice with a nice receptionist − No
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Thimornrat
Very good + very nice room and staff − location is good
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Luangxay
Good
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Francis
+ Superbe duplex et son balcon. Joli plancher teck. Parfait − Éclairage defaillant, interrupteurs mal placés et faux contacts à l'étage
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Jessie
Mauvais. + La proximité avec la rue centrale. − J'ai eu besoin d'aller à l'hôpital en urgence et le personnel de l'accueil n'a été d'aucune aide, pas réactif ! Le lit est abominable, c'est littéralement une planche de bois... Le petit déj laisse à désirer !
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Hugues
+ La situation au calme proche des commerces, bars et restaurants. La taille de la chambre − Communication en Anglais parfois impossible
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Jonas
Nicht zu empfehlen + Die Lage ist top. Die Dame, die teilweise an der Rezeption steht, ist nett. − Wir kamen an und an der Rezeption wurde uns mitgeteilt, dass unser Zimmer mit Balkon nicht mehr verfügbar sei und wir auf die andere Straßenseite in ein sehr viel kleineres und nicht wirklich sauberes Zimmer ausweichen müssen. Die Unterhaltung gestaltete sich sehr schwer, da der ziemlich unhöfliche Mann an der Rezeption weder Englisch sprach, noch sich wirklich bemühte. Viel mehr telefonierte er die ganze Zeit. Irgendwann erklärte mir der Chef auf Englisch über das Telefon, dass das nicht sein Fehler sei. Nach Beschwerden meinerseits wurde uns versprochen, dass wir am zweiten Tag unser Zimmer wechseln dürfen. Wir standen sicherlich eine Stunde an der Rezeption, es war sehr frustrierend. Am zweiten Tag sind wir dann wieder hin und es hieß, dass ein Wechsel nicht möglich sei, da alles ausgebucht wäre. Nach einiger Diskussion haben wir dann doch ein Zimmer erhalten, dass wenigstens etwas gr…
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Ball
บรรยากาศดี + ทำเลดี อยู่ในเมืองเก่าเลยไปไกนมาไหน สบายๆ ง่ายมาก − อ่างอาบน้ำเหมือนจะใช้งานไม่ได้
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SBDavid
− During my 4 days of stay, my room was never cleaned despite the request. I didn't repeat myself since they know there's an occupant on one of their rooms. I'm sure the lady who does the daily cleaning knows that she has never went to my room to tidy up. My trashcan was never emptied. Wifi is so poor inside my room. I had to get out of my door to be able to load an app and continue an online transaction. I had a data service though but I thought the wifi service was stable. The 2nd floor gives an eerie feeling. I'm not a scaredy-cat, but maybe i'm having a not so good days then. The room was big since there's a loft, but then it's too expensive based on the service, facility and etc. The bed is hard than usual. The cabinet on the second floor is full of dust with a few trash (black garbage bag and few bamboo sticks). 1 toothbrush and a pinky size toothpaste for 4 days. 2 bottled water for 4 days. No hand/bar soap.
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Gilles
Cette hôtel n’est pas à recommander pour un long séjour. Personnel très gentil mais absence de direction + Emplacement parfait Personnel excellent − Absence de réfrigérateur malgré qu’il était prévu sur à la réservation Le jardin est une friche non entretenue Matelas extrêmement ferme , plutôt une planche Pendant mes deux semaines de séjour le ménage a été fait une seule fois !
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Matthias
Double booking and lack of maintenance + The hotel has a good location. The room has a lot of potential as the infrastructure is nice. − Already at the start of our booking the hotel informed us our room was double booked because of a human mistake from their side. We bookee the stay many months before but did not receive priority. They told us we needed to change room every day, which is not really convient for us. I told them I only would pay each day for the night after. Once I said this, they suddenly could move someone else so we could stay 2 nights in the same room which we appreciated. We agreed and paid for these 2 nights. For the 3rd night they told us to move to another hotel of the same owner. Meanwhile they had placed our bags outside instead of in in a safe space at the reception. We took our bags ourselves 2 streets away because there was no transport anytime soon. Once we where in they other hotel, they gave us a room with only one 2-person bed. So no bed for the kids..…
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christian
Good holiday + Good breakfast − Caos nearest
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Brian
Very dissapointing. + Location. One young staff woman who tried to help.....but the real issue seems to be management. AC good. − Very disappointing. Not what their website shows. I asked to be moved to better part of hotel...but they said it was full....though the rooms were turning over everday. Mold on ceiling and wall of room, water barely warm in shower, dirty looking grayish towels w stains, bed hard as a rock...when I specificasked for a soft bed due to back problems, now help from the very poor management, no English speaking staff, sewer gas in room, garbage piled out front of hotel, laundry outside of my room. Room came with two half used rolls of toilet paper, my room or linens were never cleaned once during the 5 days I stayed there. Will never stay there again. 😫 Again, not the staffs fault. The staff is mostly all young kids.
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SWATHI
+ The location and the room. The area outside the room. Bathroom was very bug and spacious. − Nothing as such.
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Giovanni
+ Posizione vicina al centro. − Ho saputo che da qualche mese la gestione è cambiata. Posso solo dire che per colazione offrono letteralmente solo una tazzà di te o caffè, un piatto a scelta che contiene solo 2 uova (sode, strapazzate, fritte), 2 fettine di cetriolo, 2 fettine di pomodoro. 2 wurstel. Finito niente altro!! E gli ultimi due giorni nella colazione non apparivano più neanche le 2 fettine di pomodoro. Ho dovuto insistere per ottenere una seconda tazza di caffè!!! Hotel bocciato in partenza se sapevo che la nuova gestione voleva fare economia in questo modo. I letti sono duri come il legno. Forse in quella zona è abitudine dormire così ma dalla seconda notte ho preferito dormire sul divano della stanza.
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Oscar
+ The property is in a great location in the middle of town. The shower got nice and hot with good water pressure as well. − When we arrived we were informed a previous guest had the lost the key to our room. So every time we wanted access to our own room we had to ask permission for someone to unlock our door. This was an ordeal every time and we were repeatedly told to wait to access our own room. The beds were extremely uncomfortable and the noise insulation was poor. Meaning it felt like all guest were in the same room.
These are the 16 most recent reviews of 55 this hotel has.
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