Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All, Puerto Morelos
+2 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Indulge at the Full-Service Spa
Pamper yourself with massages and body treatments, or unwind in one of the 4 outdoor swimming pools or 3 spa tubs. For fitness enthusiasts, there's also a health club on-site.
All-Inclusive Dining and Beverage Options
Enjoy meals at the various dining establishments, including international cuisine at The Beach House. 24-hour room service, multiple bars, and a complimentary cooked-to-order breakfast cater to your culinary desires.
Luxurious Accommodations and Entertainment
Relax in one of the 148 individually decorated guestrooms with Smart TVs and free minibar items. Stay connected with complimentary Wi-Fi and enjoy cable programming. Private bathrooms with rainfall showerheads offer a touch of indulgence.
Experience beachfront luxury at Margaritaville Island Reserve Riviera Cancún and book now for an unforgettable stay in Puerto Morelos.
Elevator, Fitness facilities, Supervised childcare/activities, ATM/banking, Gift shops or newsstand, Shopping on site, Snorkeling nearby, Health club, Safe-deposit box at front desk, Multilingual staff, Porter/bellhop, Skydiving nearby, Full-service spa, Smoke-free property, Wedding services, Pool umbrellas, Ecotours nearby, Grocery/convenience store, Tours/ticket assistance, Wheelchair accessible parking, Snack bar/deli, Playground on site, Free self parking, Free valet parking, Beach umbrellas, Beach cabanas (surcharge), Beach sun loungers, Pool sun loungers, Beach towels, Beach yoga on site, Games, Infant/toddler toys, Concerts/live shows, Couples/private dining, Proposal/romance packages available, Outdoor entertainment area, Walkway to water, Children's games, Children's toys, Horse riding nearby
Updated:
Terms
Location
Carretera CancunReviews
What guests liked
- Beautiful resort with family-friendly amenities
- Great access to excursions and activities
What could be better
- Food service inconsistencies
- Staff responsiveness issues
- Cleanliness 8,8
- Service 8,3
- Location 9,3
- Room Quality 9,0
- Amenities 8,3
- Value for Money 8,3
- Food and Beverage 7,8
- Overall Experience 9,1
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Sayantan
+ The resort was very nice, the Food was excellent at the Italian restaurant. The food at the Latino restaurant was average. The breakfast buffet was really nice. The lunch at the beach house is manageable but the dinner at the beach house restaurant is bad. I gave four star, one star was taken out because of the beach. They really try hard to keep it clean, but no one can swim because of the sargasso. The staff at all over the resort is friendly except at the reception. The staff at the reception tried to sell me an expensive room and they offered immediate check-in, when I declined, they gave rooms to others while I sat. This does not look nice for someone who comes to this resort for the first time. The pools are really nice, there is a kids friendly pool and there is adult pool, the are well maintained and cleaned. People should definitely visit this resort. It is definitely a value for the money I would say better than Hilton next to it.
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Osiris
+ The best of this is the staff. All of them are always ready to assist you with kindness and professionalism. I’m ready to go back very soon!
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Suzanne
+ The property was clean and well maintained. Very quiet and did not feel crowded. Staff was AMAZING! Every need met timely and with a smile. Food was OK, all inclusive food is meh anyway, but felt the options were limited and taste was average.
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Priya
+ The food was a hit and miss. Rita’s tacos was good but the rest of the restaurants were just ok. One night the food was good but it was served cold. By the time the server came back around it had been 20 minutes so it was no point in replacing. Room service did not have a lot of options. It was hard to get a decent drink there. The only bar with a menu was compass bar and they only gave me a menu on the last couple days of a 7 night trip. Every other time the bartender would give the mocktail menu and I would add a shot to it. When they finally gave the real menu the new bartender said “we don’t have that here” when I showed him a picture of the mocktail menu that they kept giving me. That’s when they gave me the real menu. It seems that they don’t want to give you the menu so they can keep serving the drinks that are easier to make. The points system they had for the mini bar was annoying. You could only use it on beer, soft drinks, and snacks. It was inconvenient having to go t…
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Nathan C.
+ Best All Inclusive in Cancun! I love everything about Margaritaville. Going back.
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Gabriel
+ Amazing stay, staff was great. 10/10. People are commenting about the seaweed. Not their fault. They did everything to keep it clean.
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David
+ Amazing stay. Strongly recommend it.
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Leticia I
+ Quiet and safe
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Maira
+ Place was okay.
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Brooke
+ Such a beautiful resort. Kids had a blast with the swim out rooms and choice of activities. Able to book excursions easily at fron desk. Booked and out on a snorkeling boat in 45 minutes! Great family vacation.
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Skylar
+ Food was awesome, resort was extremely family friendly
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Chanda
+ Property was very well kept! The staff was very nice and knowledgeable, and the cherry on top was no surprise taxes and fees upon arrival or checkout!!!!
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MoNster
+ Solid experience with many small bumps along the trip. The staff at times didn’t offer much help after multiple request. The staff were nice. Definitely recommend for an older couple. Not much night life but they have events shown on their app. The road to get there is terrible but that isn’t their fault.
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santino
+ Perfect for relaxing
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Xhensila
+ I stayed at this property for 4 days and it was one of the most disappointing vacations I’ve ever had. The staff was very impolite, the room service was bad, and the so-called “all inclusive” system is a joke since you only get a few points that can be finished with just two beers. The food was extremely limited, and on three different occasions they didn’t even have beef or chicken, leaving us to eat tacos with only cheese. The photos online are completely misleading, there were no activities at all, and overall the resort looked nothing like what was advertised. Everything about this stay fell far below expectations, and I would not recommend it to anyone.
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Milivoj
+ Margaritaville resort was very nice experience, relaxing and peaceful. My family stayed in this resort two years in a row. Meals and daily activities they prepared every day were amazing. We stayed in a ocean view room, it was cleaned every day changed sheets. Overall i recommend !!
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Eric
+ Our room was amazing, great service, excellent food…will for sure come back!
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JASON
+ Stay away from it. Save your money and time
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Micah
+ Always a great trip
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Crystal
+ Pros: - Hotel is close to the airport, about 22 mins. - Property was quiet and not crowded when we visited in October. - Staff are friendly and very helpful. - Pools are clean and not crowded - Very family friendly and has a kids club - The property is slowly showing its age but it is well-maintained. - I really enjoyed the food from the restaurants- Frank and Lola's Italian and the asian fusion restaurants, Taco house and beach house. The asian fusion could use more kid friendly menu. Cons: - The shower walls and floors has brown coloured tiles and small patterns which I found irritating. There was quite abit of brown grout in-between the tiles. I didn’t look forward to showering and I always wore bathroom slippers to shower. With the brown colour, its hard to tell how dirty the shower area is. - The tap water had a strong rotten smell coming from it. Not sure if this because of the hurricane season time of year. - The area rug in our room could use some deep cleaning or …
These are the 20 most recent reviews of 173 this hotel has.
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