Mercure Townsville, Townsville
+3 Hotel rooms
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Description
Tropical Oasis Retreat
Largest Free-Form Pool in Townsville
The Mercure Townsville boasts the largest free-form swimming pool in the area, perfect for a refreshing dip or lounging under the sun. Guests can also unwind in the spa pool or let the little ones splash around in the children's pool.
Queenslander-Style Rooms with Modern Amenities
Experience comfort and style in the hotel's 162 spacious Queenslander-style rooms, each equipped with modern amenities including a TV and en suite bathroom. Some rooms even feature a private balcony overlooking the lush gardens.
Ideal Gateway to Great Barrier Reef and Magnetic Island
Conveniently located just 2km from Townsville Airport, Mercure Townsville is the perfect base for exploring the wonders of the Great Barrier Reef and Magnetic Island. Let our tour desk assist you in planning your unforgettable day trips.
Book your tropical getaway at Mercure Townsville now for a memorable stay amidst serene surroundings.
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Business center, Heating, Family rooms, Garden, Laundry, Luggage storage, Express check-in/check-out, Safety deposit box, Bar, Fax/photocopying, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Tennis court, Dry cleaning, Breakfast in the room, Packed lunches, Private parking, Outdoor pool, Sun terrace, Daily housekeeping, Designated smoking area, Accessible parking, Board games/puzzles, Special diet menus - on request, Wheelchair accessible, Kid meals, Electric vehicle charging station
Updated:
Terms
Location
166 Woolcock StreetReviews
What guests liked
- Good staff service
- Convenient location
What could be better
- Cleanliness issues
- Rooms are small and dated
- Cleanliness 6,7
- Service 9,2
- Location 8,7
- Room Quality 7,2
- Amenities 8,2
- Value for Money 7,6
- Food and Beverage 7,2
- Overall Experience 8,5
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Sarah
Always a good stay at Mercure + Clean, friendly staff, convenient, reasonable prices and great all you can eat breakfast! − -
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Trevor
Pleasant stay , access to city and strand a bit too far to walk + Surrounded by food outlets and 24hr reception − Showing signs of age and disrepair
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Charles
Could be reasonable if cleaned properly food bar and pool good + Unclean but good beds , sheets clean − Dirty floors , fridges unclean and freezer box completely frozen block of ice and ran all night
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Sacha
+ So bad, terrible staff
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michelle
+ Such a lovely oasis in the middle of town − No lift to second level which was difficult with lots of luggage
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Hester
The bed Was fine and thankful we only needed an in and out ssssplwde for rest. + Good location and good places around it − The room we stayed in the bathroom was disgusting. Multiple pieces of hair from previous guest all over the floors the tiles themselves. Need a deep scrub. Black mould on the roof in the bathrooms and someone’s toothbrush spits on the mirror door.
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Anna
+ The gardens, pool, reception area and restaurant and all lovely. Staff were very friendly. − Unfortunately after a great first impression, we were shocked by the state of the rooms and how run down they were. The bath was cracked and had holes in it, there was black mould all over the shower and the kettle was broken. Luckily we were only there one night as we were not comfortable. For the price they are charging I didn't feel the state of the rooms was acceptable and they desperately need renovation. Won't return. .
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Jade
Staff were incredible + Staff were friendly, helpful and went above and beyond service wise. − Televisions in rooms not working until we swapped, room had a musty smell. The papaya salad was inedible. Dinner had issues but staff removed item from bill.
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Nancella Rose
I love been at Macure it's the central area for everything + Rooms were good but just the keys were playing up. Breakfast was excellent and kids enjoyed the pool. − The Verlander flooring was but shaky. That defenetlry needs to be changed.
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Karin
Short stay + Good location and convenient to airport − Nil
These are the 10 most recent reviews of 1,893 this hotel has.
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