Madelise Palace Hotel & Travel, Hanoi
+3 Hotel rooms
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Description
Luxurious Accommodation
Madelise Palace Hotel & Spa, nestled in the heart of Hanoi, offers air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom.
Convenient Services
Guests can enjoy a 24-hour front desk, room service, and currency exchange, ensuring a hassle-free stay.
Central Location
Located just 300 meters from Hanoi Old City Gate, our hotel is surrounded by popular attractions like Hoan Kiem Lake and St. Joseph Cathedral.
Book your stay at Madelise Palace Hotel & Spa for a memorable and comfortable experience in Hanoi.
Non-smoking rooms, Air conditioning, 24-hour front desk, Room service, Heating, Terrace, Family rooms, Lift / Elevator, Laundry, Luggage storage, Express check-in/check-out, Airport shuttle, Safety deposit box, Fax/photocopying, Tour desk, Soundproof rooms, Ironing service, Car hire, Massage services, Spa/wellness center, Barber/beauty shop, Currency exchange, Non-smoking throughout, Private check-in/check-out, Daily housekeeping, Airport shuttle (additional charge), Shuttle service (additional charge), Minimarket on site, Concierge service, ATM/cash machine on site, Lockers, Public transport tickets, Public Bath, Hot spring bath, Outdoor furniture, Airport drop off, Airport pick up, Shuttle service, Staff adhere to local safety protocols, Laundry washed per local authority guidelines
Updated:
Location
116 Hang Buom Str., Hoan Kiem Dist.,Reviews
What guests liked
- Central location
- Helpful staff
- Responsive management
What could be better
- Cleanliness issues
- Noisy environment
- Worn-out furniture
- Cleanliness 8,0
- Service 10,0
- Location 10,0
- Room Quality 8,9
- Amenities 9,9
- Value for Money 9,4
- Food and Beverage 10,0
- Overall Experience 9,9
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Ryan
extremely satisfied + This hotel is located in the heart of Hanoi's Old Quarter, so I found it very convenient. I arrived on a weekend and was surprised to find a night market right near the hotel. Although cars are prohibited in the evenings on weekends, that wasn't a big problem for me because when I booked a Grab, I only had to walk a few dozen meters to reach the driver's pick-up point. Furthermore, the staff were absolutely wonderful. They were always welcoming and incredibly friendly.
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Ben
10/10 – Excellent stay! + Everything was perfect fr. The room was clean and comfortable, the location was convenient, and all the staff were incredibly friendly and helpful especially Benny. They made us feel very welcome throughout our stay. Highly recommended, and we would definitely stay at Madelise Palace Hotel again!
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Khánh Toàn
+ nhân viên thân thiện
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Ledden
+ Good staff
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Jeremie
+ La disponibilité et la gentillesse du personnel, leur capacité à trouver une solution quand on a un problème, l'emplacement de l'hôtel, qualité des matelas. − Rien ☺️
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Ledden
+ Super accommodating staff with amazing location. Very comfortable bed and reliable Wi-Fi. Loved it! − Nothing I can think of
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Quân
Tuyệt vời + Trung tân phố cổ
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Piyush
+ Overall location and staffs. Friendly and helpful. − Nothing to not like.
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EgisMa
Good location, but holet old, dark, not the cleanest. + Location and stuff - they were supportive and nice. Location - on weekends streets around are closed and there is huge market at night - gou can buy backpacks, caps, t shorts etc. Nice atmosfere, a lot of people. − Rooms are big, but old, very dark. Walls dirty. Bed end dirty. We have chosen this hotel as the booking rating was 9.9. In general ,I would give 6, but like in Vietnam 7-8, but not 9.9. We got the room and it was not the same like in pictures what we ordered.. Walls and bed end were so dirty, no window. Well there was small window on the flor and on cielings, but in general - it was wall. They explained - this is city view. We asked to change. They were not very happy but finaly did it and we got the room we ordered. That one was cleaner, but anyway we found for example old pineaple left in the room. Smell in the room was very specific. When we left, they ofered good price taxi for the good comments in booking and …
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Diepanh Vu
+ Chăm sóc khách hàng ok
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Sonja
+ Everything is perfect here
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Family 5 traveller
Great location - we used the room only for day access as we had night train booked to Sapa + staff were very helpful and location is great for getting around old quarter: Rooms are basic but you get what you pay for − nothing
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Micheal
Lovely staff operating this hotel + Location was perfect. The staff were very helpful. Especially Caroline and kasey who were excellent and helped me get to the airport on time 👍 − Nothing.
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firstBouH
Я бы вернулся ещё раз + Отличный отель хорошее месторасположение рядом ночной рынок кучу всяких заведений. Старая черта Ханоя (туристическая) я крайне рекомендую и советую − Чистота отсутствие лишних запахов удачное месторасположение и хорошая цена
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Bradley
Great value for money! + Beautiful and clean! They upgraded me as well which was so appreciated after a long transit. − Nothing to note!
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Italo
+ Pulito e comodo
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Tuan
+ Nơi ở gần trung tâm - phòng sạch sẽ - được dọn dẹp hằng ngày. Nhân viên thân thiện và rất nhiệt tình ❤️
These are the 17 most recent reviews of 184 this hotel has.
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