Octant Furnas, Furnas
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Accommodations
Indulge in a blend of modern and traditional influences in our tastefully decorated rooms and suites. Each room offers modern amenities such as flat-screen cable TV, free WiFi, and a private bathroom for your comfort.
Relaxation and Wellness
Unwind and rejuvenate at our Thermal & Spa Centre featuring various treatment rooms, sauna, and indoor/outdoor thermal swimming pools. Experience ultimate relaxation with our floatbed, Shirodhara massage, Vichy Shower, and more.
Exquisite Dining and Activities
Savor delicious Azorean meals at À TERRA restaurant and explore our diverse leisure options including whale watching, scuba diving, and hiking tours. Let our 24-hour front desk assist you in creating unforgettable experiences during your stay at Octant Furnas.
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Heating, Terrace, Family rooms, Garden, Pets allowed, Hiking, Lift / Elevator, Laundry, Luggage storage, Cycling, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Golf course, Soundproof rooms, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Hot tub/Jacuzzi, Car hire, Sauna, Breakfast in the room, Diving, Massage services, Spa/wellness center, Hammam, Non-smoking throughout
Updated:
Terms
Location
Avenida Dr. Manuel de ArriagaReviews
What guests liked
- Friendly staff
- Beautiful location
- Exceptional service
What could be better
- Some areas need renovation
- Room condition could improve
- Cleanliness 9,0
- Service 10,0
- Location 9,5
- Room Quality 8,5
- Amenities 9,0
- Value for Money 9,0
- Food and Beverage 9,5
- Overall Experience 9,5
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AURELIA
De très belles piscines d’eau thermale qui ne suffisent pas à rattraper un rapport expérience client / prix défavora + L’accès privilégié à la piscine thermale et les équipements annexes (spa) est le vrai plus de cet hôtel, 24/24. − Le service n’est absolument pas à la hauteur d’un 5 étoiles et du prix de la chambre, par exemple au restaurant au petit déjeuner comme au dîner soit 6 expériences négatives dans notre cas. D’autres hôtels 4 étoiles sur l’île offrent un service plus chaleureux et attentionné. Par ailleurs, les chambres sont plus petites que dans les visuels avec notamment des placards inexistants pour ranger ses vêtements sur plusieurs jours.
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Alice
Familienurlaub + Super Lage, gutes Personal. Sehr warmer Innen- und Aussenpool. Super Massage. Gutes Frühstück. Sehr schöner Garten. − Sehr feucht. Im Zimmer hatten wir immer um die 85% Luftfeuchtigkeit und es roch sehr feucht/schimmlig. Wir hatten es gemeldet. Geändert hatte sich aber nix. Am Morgen konnten wir nicht einmal das Telefon laden wegen der Feuchtigkeit. Kakerlaken im Zimmer. Alles eher alt. Viele Wasserschäden im Pool Bereich. Wenn man im Restaurant etwas bestellt, dauert es bis zu 45 Minuten, bis das Essen serviert wird.
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EDOUARD
Overall, the poor room view, inadequate bathroom maintenance, and refusal of the returning-guest discount made this feel + The location, the pool − The hotel was acceptable overall, but in my opinion it did not meet the standard expected from a five-star property. Compared with my previous stay, the experience was noticeably less enjoyable. Our room faced a plain white wall, which was disappointing, and the bathroom was not properly maintained, with blackened grout and sealant. These details are particularly unacceptable in a hotel of this category. As a returning guest, I was also disappointed that the hotel refused to apply the advertised 15% welcome-back discount because I had booked through an agency. Although I understand that booking conditions may vary, this policy did not make me feel valued as a loyal guest. Overall, the hotel may deserve four stars, but based on this experience, it does not justify a five-star rating or price.
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Mario
Fabulous stay in a thoughtfully-curated space + What a fabulous stay- Furnas is a charming town close to many natural attractions. The hotel is steps away from a beautiful path along the river, and close to restaurants and areas of interest. The spa was fabulous, it reminded us of the zen architecture of hot spring resorts in Japan. The room's cleaning crew were amazing, we appreciated their attention to detail and the wind-down service where they would clean and refresh the room in the evening. The restaurant had great food at a good value. Finally, they were many details that made us feel so welcome: the complimentary bottle of sparkling wine upon our arrival, hats, umbrella and a tote bag at our disposal, etc. − Nothing. The only suggestion we can think of is to offer a beach kit as hotels near beaches in Portugal often do (aka a beach umbrella)
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Ben
Best hotel for relaxing and wellness + The spa area
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Dominik
Klimatyczne miejsce ale z małymi minusami + Fantastyczny czarny basen, piękne otoczenie, klimatyczna restauracja, miły personel na śniadaniach. − Nasz prysznic przeciekał, niestety personel mówił, że nie ma problemu więc codziennie Nasza łazienka była mokra + w pokoju unosił się zapach stęchlizny ze spleśniałej ściany za sejfem i pleśniejący sufit w łazience. Nie duży parking jak na taki obiekt więc była codzienna walka z innymi klientami o miejsce parkingowe.
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Michelle
+ The service was unmatched! We felt so taken care of by one of the concierge in particular, Mauro. He made us feel extra special by arranging for a surprise birthday cake & champagne for my partner upon check-in, as well as always suggesting local points of interest. We absolutely can't wait to come back!
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Lily
Très bel établissement avec des bains chauds incroyables + Les bains chauds L’emplacement La qualité de l’accueil − Manque de transats autour du bain chaud intérieur
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Gary
Disappointing + The location was fabulous. The spa staff was amazing and a front desk staffer named Julia was so kind and very helpful. The interior pool space was lovely. − The Hotel needs some updates and clean up done to the inside and the outside of the facility. Peeling paint, mold etc. The housekeeping staff removed some of our personal property from the room. After speaking with the front desk, we did get one item back but a couple other things were not replaced and no apologies were offered.
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Tommaso
Overall good + Good food
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Lee
We had an amazing stay, loved the pools and would happily come back. + Everyone at the hotel was extremely friendly and welcoming. The pools were excellent, breakfast was great, and the rooms were comfortable and well set up for families. Having connecting/shared rooms was especially helpful for us. Parking was easy, and the location was great for exploring Furnas. − Honestly, very little. The only thing to be aware of is the sulfur/hot spring smell that you notice throughout the Furnas area. That’s just part of the natural geothermal environment and not really anything the hotel can control.
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Xenia Eszter
Kényelem a maximumon. + Minden tetszett! Igazi luxushotel! Azt kaptunk, amit vártunk. Gyönyörű szálloda. Modern, mégis átadja a sziget hangulatát. Közel voltak a fumarolák, sokkal jobb helyen van, mint a Nostra. Örülök, hogy ezt választottuk!! − Nem volt ilyen.
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laura
RELAJANTE + La atención continua del personal. Todos maravillosos. El desayuno excelente. Tuvieron muchos detalles que no esperábamos. − En la habitación no había cobertura y el wifi no funcionaba. Además la piscina exterior estaba muy sucia, por lo que no pudimos aprovecharla ya que nos daba asco meternos.
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Orel
+ צוות מעולה מקום לנוח עם מעיין חם טבעי בתוך המלון!! − חדר פיצי גם אחרי שדרוג
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Eyal
מקום יפה ונעים. צוות נהדר ואוכל נפלא. רק דורש תחזוקה + המיקום והשירות נהדרים − המקום דורש תחזוקה טובה יותר
These are the 15 most recent reviews of 1,364 this hotel has.
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