Dreams Jade Resort & Spa - All Inclusive, Puerto Morelos
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Spa Services
Indulge yourself at the full-service spa with a wide range of treatments and massages. You deserve to pamper yourself during your stay.
Multiple Dining Options
Enjoy a variety of culinary delights at the 7 restaurants available, including a buffet and 24-hour room service. Sip on drinks at the beach bar, bars, or swim-up bars for a truly relaxing experience.
Convenient Location
With a private beach and a short distance to Puerto Morelos Town Square and various attractions, Dreams Jade Resort & Spa is the perfect getaway. Book your stay now for a memorable vacation.
Elevator, Fitness facilities, Supervised childcare/activities, ATM/banking, Gift shops or newsstand, Shopping on site, Conference space, Golfing nearby, Snorkeling nearby, Hiking/biking trails nearby, Scuba diving nearby, Water skiing nearby, Arcade/game room, Personal motorized watercraft on site, Scooter/moped rentals nearby, Rafting nearby, Free breakfast, Nightclub, Safe-deposit box at front desk, Multilingual staff, On private beach, Parasailing nearby, Skydiving nearby, Full-service spa, Smoke-free property, Wedding services, Express check-in, Pool umbrellas, Ecotours nearby, Billiards or pool table, Tours/ticket assistance, Conference center, Snack bar/deli, Parking (limited spaces), Basketball on site, Miniature golf on site, Playground on site, Sailing on site, Surfing/bodyboarding on site, Volleyball on site
Updated:
Location
Unidad 26Reviews
What guests liked
- Friendly staff
- Clean and comfortable rooms
What could be better
- Limited food options
- Beach area not ideal
- Cleanliness 8,0
- Service 9,5
- Location 8,5
- Room Quality 8,5
- Amenities 8,2
- Value for Money 8,2
- Food and Beverage 8,0
- Overall Experience 8,4
-
Michele
+ Loved my vacation. Could improve the food
-
Alejandro
+ The service of the staff is just outstanding. You can see the Director of the Hotel at the restaurants supervising everything, but across the property. All the people are really great, at the bar, the pool, towels, concierge. ALL OF THEM, at the restaurants. Miss Fernanda at the restaurants, Erwing, Emiliano and Karina in Carnival, Jose at CIN CIN, all, Ivan at the entrance, all are giving the extra mile
-
Dwayne
+ The staff are absolutely the best! Can’t say enough good things about everyone at this resort!!!!!!
-
Tetyana
+ Overall not bad Benat many restaurants a lot of days restaurants are closed so you stuck with the same ones and the food could be better
-
Connie
+ The staff here are so super nice and helpful. The buffet was always very good with plenty of options. Would have loved to had water aerobics every day. Our room was very nice but air conditioning was not as cold as we would have liked. I booked ocean view room but it was definitely a garden view. We could not see the ocean. The spa was wonderful we enjoyed a massage and hydro therapy. All in all this resort was wonderful and would definitely recommend.
-
Sherri
+ The service was top notch. Very friendly staff. Beautiful grounds even though there was seaweed, which we knew about ahead of time. We got engaged and Martin was amazing and went out of his way to make it a special event that we will never forget. Our room was amazing!!!
-
Brian
+ It was relaxing, room was always clean. Staff was great.
-
Jennifer Danyel
+ We stayed here for our 25th wedding anniversary, and it was absolutely amazing! The hotel was spotless, beautifully updated, and thoughtfully decorated. Our ocean-view room was so spacious with a huge balcony that made it extra special. Dining was incredible. The Teppanyaki restaurant was so good we went twice, and we also loved the Mexican and Italian restaurants. The French restaurant is a must for breakfast! I was a little worried after reading some reviews about the food, but everything we had was phenomenal. Even the buffet was great, though for dinner I’d recommend the specialty restaurants. The spa was a highlight. We booked a package with a massage, facial, and hydrotherapy session—it was pure bliss. The staff was professional, everything felt top-notch, and we even brought home some of their amazing products. The pools were fantastic, with two swim-up bars and attentive servers who kept drinks coming whether we were poolside or in a cabana. For our anniversary, the hotel we…
-
Grisel Maria
+ The room was clean daily which is a big plus. Unfortunately, there wasn’t anything to do in the resort. There weren’t many options for food and many restaurants were closed. The beach view room I was in was a tease. By “ocean view” it was if you looked over the balcony to see the corner of the oceanfront. The jacuzzi was dirty and nothing like the pictures online.
-
Andy
+ Had a private dinner the first day and it was so great, the staff overall is very friendly and they always make sure to give the best experience
-
Mylexias
+ Wonderful
-
Ronnie lee
+ our stay was excellent everything about the resort great the only i would change is more american food made available
-
Laura
+ Overall decent stay and food options. Went woth young kids. They didnt go to the kofs clib and not much else for kods rhat we thought was exciting. Service staff amazing. Jose waiter Entertainment David Suh Fernando Litzy Vip dilan Ernesto grill
-
Wes
+ The Preferred Club was fantastic…lounge, pool and room!
-
William
+ The reason my wife and I keep coming back are the staff like Cecilia, Antonio, and especially our favorite staff member Armando at the Preferred Club pool. He makes you feel like you are royalty. This includes Karla at the pool. Wait staff like Omar. It's not so much the resort itself. The old lady is starting to show her wear but it's the people I mentioned that make this resort. I encourage everyone to give Jade a chance. If you do make sure you eat at least once at Mercure you won't regret it!
-
Rosanna Michel
+ I had an amazing time at Dreams Jade Resort. The main reason I chose this hotel was its location—it’s much quieter than Cancun’s Hotel Zone, which made it perfect for a relaxing getaway. During my stay, I had no complaints at all; everything was absolutely perfect! I’d like to give a special shout-out to David and Fernanda from the entertainment team, as well as Cecilia, the sweetest host at the Castaway restaurant. Juan, our waiter at Tamarind (the Mexican restaurant), was phenomenal, and Luis and Fabiola from the Asian restaurant were both professional and incredibly friendly. The food was delicious, the atmosphere was wonderful, and the daily and nightly activities made the experience even better. I definitely plan to return to Dreams Jade Resort!
-
Matthew
+ Property was a little older but clean. Our cleaning service was amazing! Only thing I didn’t like about the room was the fact that our balcony hot tub took over 45/1hour to fill up. I’d booked an ocean front suite and I’d honestly recommend going for the ocean view so that you can see the resort and the ocean which is a much more pleasant view in my opinion due to how small the beach is and it’s filled with seaweed. Beach was very seaweed filled. We got 3 of 7 days to use the beach for part of the day. Pool was great! Food was great for dinner but room service was very mediocre. The breakfast buffet was decent but the selection wasn’t rotated much at all except for one little line that had bacon only some mornings. Very packed and a lot of people reserve pool chairs before they get down there and leaves slim pickings if any, don’t get down there any later than 10:00 am. Overall 4 out of 5 stars. I’ve stayed ate secrets maroma, and Hyatt ziva Cancun which are both part of the same co…
-
Zoheb
+ Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!
-
Clairessa
+ The property is just as pictured. Staff were always very professional and polite. I upgraded and was able to experience the lounge amenities but did not receive the upgrade items to my room and had to ask for them several times then I received them on the last night and was not able to enjoy them.
-
Dwayne
+ We love the staff most of all. Lourdes, Edwin, Jesus, Emiliano, Jonathan and Raul in the breakfast time are all wonderful. They just make our vacation every time. We can’t wait to go back soon.
These are the 20 most recent reviews of 285 this hotel has.
Write a review
Stayed here? Sign in and tell others — one e-mail, no password. Sign in
