Moon Palace Nizuc - All Inclusive, Cancun
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Accommodation
Experience 5-star luxury at Moon Palace Nizuc - All Inclusive. Indulge in spacious rooms, a spa center, and a beautiful terrace for relaxation.
Gourmet Dining
Savor exquisite meals at the on-site restaurant and enjoy a buffet breakfast during your stay. With room service available, culinary delights are just a call away.
Top-notch Amenities
From a fitness center to a garden, this resort has it all. Stay connected with free WiFi, unwind at the bar, or seek assistance from the 24-hour front desk for a seamless stay.
Book now to elevate your Cancún experience at Moon Palace Nizuc - All Inclusive.
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Business center, Heating, Terrace, Family rooms, Garden, Lift / Elevator, Laundry, Luggage storage, Express check-in/check-out, Cycling, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Tour desk, Golf course, Soundproof rooms, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Tennis court, Hot tub/Jacuzzi, Car hire, Children's playground, Canoeing, Dry cleaning, Breakfast in the room, Massage services
Updated:
Terms
Location
Carretera Cancun-Chetumal Km. 36.5 EDF AReviews
What guests liked
- Friendly staff
- Variety of activities
What could be better
- Ants in the room
- Seaweed at the beach
- Cleanliness 7,7
- Service 9,2
- Location 8,8
- Room Quality 7,7
- Amenities 9,2
- Value for Money 8,7
- Food and Beverage 8,7
- Overall Experience 8,7
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Chealse
Great stay and location - overpriced but fun to do + Amazing property with a lot to offer − Aging facilities, promises not fulfilled, pushy sales people never quit
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Jessiel
+ De los hoteles del tipo que he visitado ea el mejor, incluye muchas cosas y vale mucho la pena, el playroom muy bien − Solo sugerencia, en las duchas de cortesia estaria bien que tuvieran dispensador de crema corporal, plancha y secadora para cabello
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Jean-Pierre
Disappointed + Lovely restaurants (other than buffet) but have to book via app at 7am, 48 hours before. − Bursting with teens on spring break on their first drinking experience. Pool full of drunk teenagers all afternoon. Towels at pool full of lice.
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Juan
It was good but could have been much better for the price + Food good in general very good except for the brazilian steaks where meats quality was not good and the italian at the golf course was not good at all − Meats a brazilian and italian at golf course, plus getting a call every day at 8:30 am from staff trying to sell activities and use up credits. Very annoying!
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Alberto
+ Todo
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Jaime Muñiz
Excelente estancia y gran atención del personal + Disfrutamos bastante con la familia, existe un ambiente muy activo en las instalaciones del hotel a pesar de estar en temporada baja. Existio una preocupación especial y distinta, incluso en algunas oportunidades pasaron varias veces por la habitación para darnos toallas o refrescos. En el caso de los restaurant una gran variedad, destaco mucho al personal que nos atendía siempre atentos ante alguna necesidad que tuvieramos y preocupados permanentemente de la limpieza del recinto, se notó que existíe una cantidad suficiente de personas para realizar labores de mantención y atención de cliente, eso se agradece. Por lo demás indicar que recomiendo este hotel para viajar y relajarse con la familia. Nos gustó mucho por ejemplo que en los restaurant nos recomendaban algunos platos. − No tengo ningún comentario negativo al respecto, dado que el hotel cumplió con todas nuestras expectativas, es tan grande el hotel que en un inicio nos costo a…
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david
+ Allt var super bra, stranden var det ända som var mindre bra.
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ALEJANDRA
+ El complejo hotelero es espectacular, la comida, los shows, conozco el hotel − la habitacion estaba muy regular, pequeña, antigua.
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Andrei
+ Вкусная еда у бассейнов, и в некоторых ресторанах. Разнообразие в еде. Большая территория и много развлечений. Неплохой ремонт в самих номерах. − Это впринципе не новый отель, территория большая, и ходить нужно очень много. Развлечений действительно много,еда разнообразная. Но есть но! В первую очередь бассейны и лежаки всегда грязные, вода не прозрачная. Отдельный разговор - море - его просто нет, оно все в водорослях, при том стоит еще и очень сильный неприятный запах от них. Еда разнообразная, но на завтраках она не всегда приготовлена сегодня, зачастую вчерашняя, огромного разнообразия нет. Рестораны неплохие, особенно мясной, но там где подают морепродукты - часто все недоготовленное, полусырое. Что касается персонала - это большая компания, и ни один сотрудник не в состоянии принять самостоятельное решение. Вся политика отелей направлена на то, чтобы взять с вас как можно больше денег. Никакой клиентоориентированности нет. Доступы к тренажерному залу и аквапарку отсутствуют, х…
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Miguel Oswaldo
Recepcionista prepotente y déspota te dan habitación que ella quiere. + Absolutamente NADA − La habitación pague por una de luxe y me dieron la peor la recepcionista es una prepotente
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Staci
The resort exceeded our expectations with its beautiful, well-maintained property, exceptional staff, accommodations, ou + The resort was beautiful and exceeded my expectations. They keep great care of the property, both inside and outside. The staff were all so accommodating, friendly and respectful. Although we tipped staff, they never made us feel pressured to tip. Upon arrival, we changed rooms to a king bed and they brought in two twin beds for our 11 and 9 yo, as suggested by the guy that checked us in. It worked out perfectly and there was plenty of room. Our room was cleaned daily and we were offered anything extra if needed. The food options are endless, was delicious and they put great care into the preparation and presentation of the cuisines. They had activities planned daily, at the pool and inside, day or night. It was a lot of fun! The main pool area was always a blast. I loved that they promote movement through the pool activities and exercise classes available. They …
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Aude DF
Great stay + Very nice resort and the staff is super friendly ! Food is great- we would definetly come back.
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Yoann
Bien mais quelque chose me manquait... une plage paradisiaque... j'aurai dû regardé les photos avant + très bon petit déjeuner, varié. Les viennoiseries au top et les petits gateaux patisserie un délice. Par contre la mer, j'imaginai autre chose en plus des mauvais odeur (vase). J'aurai dû regarder les photos avant de réserver mais je préfère les surprises (bonnes ou mauvaises). Site trop éloigné du centre de Cancun. La prochaine je retournerai dans la zone hotelière de Cancun pour avoir été au mois une dizaine de fois − Par contre côté fruit, melon pas toujours mur et pas de mangue. vin de table de moyenne qualité (blanc ou rouge). Restaurant indien moyen.
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Blanca Estela
+ La comida y bebida atracciones en general − Cuartos muy pequeños con el jacuzzi en medio de la habitación
These are the 14 most recent reviews of 309 this hotel has.
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