Galaxy Grand Hotel, Nuwara Eliya
Hotel rooms
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Description
Luxurious Accommodation with Stunning Views
Located in Nuwara Eliya, Galaxy Grand Hotel offers a comfortable stay with a terrace overlooking picturesque landscapes. Guests can enjoy free WiFi and convenient free parking.
Culinary Delights
Indulge in a diverse dining experience at our on-site restaurant, serving a variety of cuisines including American, Chinese, and British dishes. Special dietary needs such as vegetarian, halal, and vegan options are also catered to with excellence.
Recreational Activities
For adventure enthusiasts, the hotel provides easy access to cycling routes, with bike rental services available on-site. Explore the scenic surroundings and enjoy an active holiday at this 3-star retreat.
Book your stay at Galaxy Grand Hotel now for an unforgettable experience!
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, 24-hour front desk, Restaurant, Room service, Terrace, Hiking, Lift / Elevator, Laundry, Luggage storage, Express check-in/check-out, Cycling, Airport shuttle, Safety deposit box, Fax/photocopying, Tour desk, Horse riding, Golf course, Ironing service, Car hire, Windsurfing, Packed lunches, Currency exchange, Valet parking, Non-smoking throughout, Private parking, Sun terrace, Private check-in/check-out, Daily housekeeping, Airport shuttle (additional charge), Shuttle service (additional charge), Special diet menus - on request, Grocery deliveries, Kid meals, Kids' outdoor play equipment, Lockers, Water sport facilities on site
Updated:
Terms
Location
82/1 MagasthotaReviews
What guests liked
- Attentive staff
- Great views
- Good food
What could be better
- Cleanliness issues
- Mold odors
- Maintenance problems
- Cleanliness 5,9
- Service 8,9
- Location 8,9
- Room Quality 6,8
- Amenities 8,4
- Value for Money 6,8
- Food and Beverage 8,9
- Overall Experience 7,9
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Ahmed
+ View staff breakfast − Cold night with no heating in room
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Guest
+ Location was perfect. Infront of gregory lake view. Easy to access the city and others area by tuktuk. Warm welcoming behaviour from staff. Food was amazing, they will serve both english and srilankan paratha chiken dal curry which is more than enough. Highly appreciate their hospitality. And for the information of muslim community, food is halal and staff are muslim. So enjoy your stay. − Because of the nuwara eliya's cold(15• c) and rainy weather, you will get slightly smell in the room coming from the moisture. This is a new hotel inside outside comparing to other hotels i have visited in that area.
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Azrina
Was not worth it. + The only thing I like was the view. − This was one of the most disappointing stays I’ve experienced for the price I paid. The room had an intense moldy smell as soon as we walked in, and there were obvious mold patches on the bathroom ceiling and walls. It was unhygienic and unacceptable. We immediately informed the staff member who dropped off our bags, but no one bothered to respond or follow up — completely unprofessional. What shocked me the most was the condition of the cushions. They were clearly not washed at all — I could literally see dried drool stains and they had a disgusting smell. It was revolting and made me question the overall cleanliness of the entire place. I will be attaching photos as proof because this level of negligence should not be ignored. Definitely not worth the money and I would never recommend this place to anyone.
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Lalith
excellent location. + It's located near main road and facing the lake. nice large balcony and closer to city, Hakgala botanical garden and Horton plains is one hour drive. nice dinner and they packed our breakfast, it's very tasty and clean. The staff is very helpful to us always. Thanks to restaurant staff also. Private parking. − There are some rain water sweeping through the balcony door and room carpets got wet and smells bad. Anyway they are going to replace it with some wooden floor panels and repair the leaks.
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Mohamed
+ Amazing view − Their foods
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AMITAVA
Not Good + Location....excellent view of Lake Gregory − Stairs to climb to enter lobby, not good for aged person, Room facilities poor, maintenance bad, Wi-Fi poor and frequent signal breaks, breakfast frugal
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Fahmida
Incredible cozy place + The view was just breathtaking. The room had a wonderful look of the Gregory Lake which you can enjoy lying on the bed. The food was great and the staff were really friendly. One evening there was heavy rain outside and my jacket got really wet. But one of the staffs dried it. It was a very nice gesture. I will come back here surely. It was a great place.
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Mariia
+ Staff is really attentive. In a cold day they brought heater. Helped any time. Breakfast is good, different dishes to choose. Rooms are spacious. Great view to the lake and own terrace. − -
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kunal
1 night stay after Cyclone (23rd Dec) + I like the hotel location very much. Our room has lake view and it was so mesmerizing. Hot water was available 24x7 in tap and it made our stay more comfortable. Ample parking space available for 3 cars. Breakfast was served hot and fresh. Hotel is good for 1 or 2 days stays in budget. − I wanted to pay by Forex Card but the POS machine was not working. I went to ATM for withdrawal of cash and then paid the bills. Rest all good.
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Mohammad
+ The room and breakfast was good.
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Sabitova
Кровати были очень удобные,были теплые одеяла,как как в этой части острова температура ниже,чем у океана. Кондиционера н + Очень хорошее расположение у отеля,хорошие завтраки и приветливый персонал. По приезду нам предложили номер с лучшим видом,чем мы забронировали. Персонал во всём помогал и был вежлив. Вид на озеро был шикарный
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Amit
A decent hotel opposite gregory lake + Location - The hotel is bang opposite the Gregory Lake, thus give a awesome view through the day especially the sunrise. There were 2 decent veg family restaurants at walking distance to meet your lunch, dinner needs, though the hotel had a restuarant which provided Ala-carte as well. Room Facilities The room was decent sized for a family of 3. The washroom had 24*7 Hot and Cold Water Rooms were w/o AC and fans, but the weather is awesome so you need one The room has a decent size balcony to enjoy the morning view Facilities - Wifi worked well BF was provided on time as requested, they made special arrangements for us as we were vegetations. We tried Spring Hoppers which was a new local veg dish for us − Commercial - The hotel was good, the stay was decent but then I felt the charges were on the higher side. As it did not have any amenities like gym, swimming pool etc.
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salim
Good breakfast, reception good , but need ventilation in room. + great location − There was no ventilation /AC in room
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abdullah
+ الموقع واطلالة الفندق على البحيرة − النظافة ووجود كثير من الحشرات والمبلغ أعلى بكثير من الخدمة
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soham
Lake view hotel with good breakfast + The breakfast.
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Sivajini
Decent. It’s okay to stay. + Staff were good. They fulfilled our request. − Washroom fan didn’t work properly.. Entrance has lots of mosquitoes.
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Gabriel
+ Staff kindness. − Bed sheets were not clean and broken, but the staff changed them rapidly.
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Philippe
+ Very friendly and helpful staff. Nice view over the lake !
These are the 18 most recent reviews of 89 this hotel has.
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