Royal Palm Galapagos, Curio Collection Hotel by Hilton, Bellavista
+3 Hotel rooms
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Description
Impressive Amenities
The Royal Palm Galapagos, Curio Collection Hotel by Hilton offers a unique experience with its outdoor swimming pool, tennis court, and lava tunnels, providing guests with a touch of luxury and adventure.
Chic Accommodations
The air-conditioned rooms at the hotel are elegantly designed, featuring modern amenities such as flat-screen satellite TV, fireplaces, canopy beds, and dark polished wood furniture, ensuring a comfortable and stylish stay.
Convenient Location
Located just a short drive from Via Baltra road and offering shuttle services to Baltra Airport, the hotel provides easy access for guests to explore the beautiful surroundings of Santa Cruz, Galápagos Island.
Experience the perfect blend of luxury and adventure at Royal Palm Galapagos, Curio Collection Hotel by Hilton. Book your stay now for an unforgettable getaway.
Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Heating, Terrace, Family rooms, Garden, Hiking, BBQ facilities, Laundry, Luggage storage, Fishing, Cycling, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Tour desk, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Tennis court, Hot tub/Jacuzzi, Breakfast in the room, Massage services, Snorkelling, Spa/wellness center, Barber/beauty shop, Table tennis, Billiards, Non-smoking throughout, Private parking
Updated:
Terms
Location
Km. 18 Via Puerto Ayora-Baltra IslaReviews
What guests liked
- Friendly staff
- Comfortable rooms
What could be better
- Damp bedding
- Pool closed
- Aging infrastructure
- Cleanliness 7,9
- Service 9,4
- Location 8,4
- Room Quality 8,9
- Amenities 8,4
- Value for Money 7,9
- Food and Beverage 8,9
- Overall Experience 9,0
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Pamela
+ All of the staff at the Royal Palm are amazing; they helped us to organize an excursion to North Seymour Island that we probably would not have considered, but ended up being one of the highlights of our trip. The weather in the hills during our stay was overcast, but was beautiful when we ventured to the pier. Maybe because of the time of year/weather, the pool and hottubs were really not usable (not clean or hot). The on-site cafe was fantastic. It was fun to see the tortoises that freely roam the property. My sister loved her relaxing massage (she is very picky, so this says a lot). One of the highlights of our stay was a 5-course dinner in the lava tunnel ~ DO NOT MISS IT.
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Manuel
+ Royal Palms is an exceptional property that offers a unique experience immersed in nature. Guests can enjoy the tranquility and seclusion the location provides. The pool and jacuzzis are excellent, and the pleasant weather even at night makes the jacuzzis particularly enjoyable. It was a delightful experience to soak in the hot water during a drizzle, adding to the charm of the hotel, which is situated in the heart of the island. While the hotel is relatively close to all major attractions, transportation is necessary, and it is advisable to book a taxi in advance, as they are typically around 15 minutes away. The staff at Royal Palms are extraordinarily friendly and went above and beyond to enhance our stay. Their exceptional service made our visit even more memorable.
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Sandeepan
+ Beautiful property - lived the staff and the sorroundings. Our villa was excellent
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Nick
Problems with hot water and heating. It was cold + Staff were kind. − Hm, there were lots of negatives, but one thing was really bad: IT WAS COLD. The hotel is situated in highlands. While other areas of the island just 15 mins drive away were warm and sunny, it was always grey and raining in the hotel. Also it was cold in the evenings. So we tried to use AC for heating. It would not work and we were told that heating mode is disabled. So we thought of a hot bat. But hot water would finish after a few minutes, it was not enough for full bath. Ok, hot shower then. But there was only lukewarm water in the shower... We were left with an electric heater (which doesn't help much) and a fireplace. The fireplace was our saving. We were warm. Until it went out of service... No kidding, something happened to the fireplace, chimney pipe blocked or whatever, the fire went out and we had full room of smoke. We enquired about all this, but could not get a resolution or even an explanation what's…
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Silvana
+ We are thrilled we chose to stay at this hotel! The staff is exceptional and truly made our family trip unforgettable. Our room was beautiful and spotless, and the pool and jacuzzi provided the perfect way to unwind after our daily adventures. We also dined at the Lava Restaurant—it was an unforgettable experience and highly recommended! This is definitely a place we want to return to. We absolutely loved it!
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Joanne
Picturesque setting high up in the hills of Sant Cruz. + Very spacious villa which was light and airy. Set in pretty grounds. Friendly staff. Able to accommodate a gluten free diet. There was pool, hot tub and gym, but didn’t use them as it was just an overnight stay. − Decor is a little tired with chipped paint peeing veneer, etc. There were less grounds to walk around than I had expected and the giant tortoises were very elusive!! Paid for a transfer from the airport and the driver was very helpful, but spoke no English. Would’ve liked to have asked questions about the location but wasn’t able to do so.
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Shari
+ The staff makes this place!!!! They are top notch. The facilities/fitness center, tennis courts and villas can use maintenance/updating but it’s easy to overlook with the amazing customer service provided. The grounds are quiet, peaceful and safe. Food was very good and we did the lava tunnel dinner which we were so happy that we chose to do so.
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karen
+ The royal palm is in a beautiful setting!! The staff makes you feel like you are at home. Jesus, Gustavo, Annelise(spelling), and Diego. Also all the other staff members. The property needs some TLC.
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Verified traveler
Do not stay here. + Wi-Fi was practically non existent. No cell service. I had a very difficult time keeping in contact with my family. Only a couple TV channels worked. TV’s had Prime, Netflix, etc built in but none of it worked. The beds were actually very comfortable, which was good because about the only thing you could do there was sleep. Staff was very friendly but only one gentleman spoke English. There were two ladies there who were very friendly but really spoke no English so when one of them was at the front desk, communication was almost impossible. Tried to use google translate but without WiFi, it didn’t work. I understand that we were in their country, however hotels staff should be able to communicate with the customers. The food tasted ok but I didn’t feel well for a couple days after eating. The menu was also very limited. Only a few things to choose from. I would not recommend this hotel at all.
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Joana
+ The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic. Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome. Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic …
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Antonio
Una experiencia de lujo + Muy lindo todo − Muy lejos del centro de la ciudad, deberían tener transporte programado que sea parte del alojamiento todo el día
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Roberta
Incredible stay in the middle of nature + The style and size of the room and the environment
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Stefan
Great place to see the big turtles and mountains. And save for any big waves warnings we had at the cost side due to ear + Great and comfortable rooms. All as you wish. − Much to long check-in time. I still do not know why but obviously they had an issue with finding our reservation made on booking? No fault from the staff on ground that was great and helpful all the time!
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Dirk
+ Weitläufige Anlage; sehr hilfsbereites und freundliches Personal, schöne Villa mit toller Aussicht in die Natur aber …. − … als wir ankamen war die Bettwäsche leicht feucht, die Villa (ungemütlich) kalt. Zumindest war ein kleiner Radiator zum heissen vorhanden. Der Pool war - wegen irgendwelchen Arbeiten - gesperrt. Um irgendetwas zu unternehmen, braucht es immer ein Taxi. Der nicht billige Preis, wurde der in die Jahre gekommenen Infrastruktur wenig gerecht.
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Laureen
+ The best part about staying at Royal Palms Galapagos was the staff. They were all friendly and helpful, making their best effort to make our stay enjoyable. They remembered our dietary restrictions and would point out if a dish had food we couldn’t eat. The facilities were very nice, and cleaned by friendly staff. The property grounds were serene and lovely. We thoroughly enjoyed our visit and would definitely choose the Royal Palms again.
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Javier
+ El trato del personal es estupendo − El olor a pintura de la habitación Las instalaciones deficientes del gimnasio El desayuno escaso y con poca variedad Los ruidos constantes de las obras de remodelación
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Martinez
− Todo bien, sólo un poco distante del centro
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Andrea
Excellent service + I liked the individual bungalows, the view with a lot of vegetation and the peace. People taking care of us were amazing, they go the extra mile to make you feel comfortable. − I didn’t like that is there this fine Garúa and is almost always cloudy
These are the 18 most recent reviews of 42 this hotel has.
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