Auténtico Hotel, San Jose
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Outdoor Pool, Terrace, and Garden
Enjoy the sunny weather by taking a refreshing dip in the outdoor pool or unwind while soaking in the stunning views from the terrace and garden.
Dining with a View
Indulge in delicious meals at Mastico, a restaurant overlooking a lush garden, with a cozy bar/lounge. Room service is also available for a relaxing dining experience in the comfort of your room.
Convenience and Comfort
With complimentary wireless internet, concierge services, and daily buffet breakfast, Auténtico Hotel ensures a stress-free stay. Plus, benefit from amenities like a 24-hour front desk, event facilities, and a roundtrip airport shuttle for added convenience.
Immerse yourself in the heart of San José with proximity to Sabana Park and the National Stadium of Costa Rica. Book your stay at Auténtico Hotel now for a memorable experience in Costa Rica!
Elevator, Golfing nearby, Free breakfast, Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby, Meeting rooms, Smoke-free property, Wedding services, Ecotours nearby, Tours/ticket assistance, Wheelchair accessible parking, Conference center, Parking (limited spaces), Free self parking, Airport transportation - pickup (surcharge), Free pool cabanas, Pool sun loungers, Free buffet breakfast, Banquet hall, Wheelchair-accessible van parking, Free WiFi, 24-hour front desk, Terrace, Garden, Luggage storage, Concierge service, Picnic area
Updated:
Terms
Location
Ave 5 and 7, Calle 40Reviews
What guests liked
- Friendly service
- Clean hotel
- Delicious food
What could be better
- Rooms are a bit outdated
- Cleanliness 8,4
- Service 8,8
- Location 8,4
- Room Quality 7,8
- Amenities 8,4
- Value for Money 8,3
- Food and Beverage 8,9
- Overall Experience 8,3
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DEBORAH
+ Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
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Patricia
+ Convenient location near to downtown
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Susan
+ Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.
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farron
+ Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.
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Robert
+ Good location closer to the airport. Great food for buffet breakfast and for dinner.
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Andrea
+ The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
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Andrew
+ Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
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Karyn
+ The hotel is nice, staff wonderful. Restaurant is ok. It was very loud at night. Sounded like a nightclub was in building. And the bed was the HARDEST BED EVER. I woke constantly unable to get comfortable because felt like I was laying on a hard floor.
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Casimir
+ Nice place to stay
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Louis
+ Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
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Tommy
+ Excellent customer service
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will
+ Really disappointing stay at this hotel in a Deluxe Double Room. While the property was suitably clean, the rooms and amenities were pretty basic, poorly designed or broken — I had been staying a hostels in San Jose that were 1/4 of the price of this place which were in a better condition. Bathroom was a wetroom with the shower the same level as the floor, so the water sprayed everywhere. Plug sockets were falling out of the wall and room felt like a cell. The worst part was the staff. Rude at check-in, restaurant and management. I had made the mistake of booking this double room for one person on Expedia — it should have been for 2 but there was no difference in price on expedia, so I messaged the hotel in advance if they could amend. They tried to charge me extra when the second guest eventually arrived. I had a really frustrating conversation with the manager who was dressed in a hoodie and who couldn’t care less about the price on expedia or providing customer service.
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Terry
+ Pool was very cold
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Estefania
+ Clean, quiet and the restaurant has a very diverse menu. , quiet and the restaurant is very nice and has an very diverse menu.
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Verified traveler
Enjoyed our stay + This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we have stayed at in San Jose.
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Jill
+ It was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
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Philip
+ We stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
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Marcus
+ Great stay
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Philip
+ Rooms are a bit outdated but overall very good
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JUAN
+ I traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel with remodeled rooms, simple but new, as were the mattresses, towels, etc. The service was very friendly, and the breakfast was delicious.
These are the 20 most recent reviews of 107 this hotel has.
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