Hotel Heliconia - Monteverde, Monteverde Costa Rica
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Amenities
Hotel Heliconia in Monteverde Costa Rica offers a luxurious escape with a hot tub, spa center, and massage services. The extensive garden provides a serene atmosphere for relaxation.
Culinary Delights
Indulge in a culinary journey at the two on-site restaurants serving Italian, Mediterranean, and local dishes. Unwind at the bar with a selection of international drinks.
Exciting Activities
Explore the wonders of Monteverde with the help of the tour desk, offering canopy tours, bird watching, and horse riding. Don't miss out on visits to the Monteverde Cheese Factory and coffee plantations.
Experience the beauty of Monteverde at Hotel Heliconia. Book your stay now for an unforgettable getaway.
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Restaurant, Room service, Business center, Terrace, Family rooms, Garden, Hiking, Laundry, Airport shuttle, Safety deposit box, Bar, Fax/photocopying, Tour desk, Horse riding, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Massage services, Spa/wellness center, Currency exchange, Non-smoking throughout, Private parking, Sun terrace, Daily housekeeping, Accessible parking, Airport shuttle (additional charge), Shared lounge/TV area, Board games/puzzles, Shuttle service (additional charge), Concierge service, Wheelchair accessible, Electric vehicle charging station, Toilet with grab rails, Public transport tickets, Lower bathroom sink
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Terms
Location
Cerro planoReviews
What guests liked
- Attentive staff
- Spectacular views
What could be better
- Old facilities
- Limited breakfast options
- Cleanliness 5,8
- Service 9,8
- Location 9,3
- Room Quality 8,2
- Amenities 6,8
- Value for Money 6,7
- Food and Beverage 5,8
- Overall Experience 9,3
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Ariel
+ It’s a pretty good place to stay
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Jose
Superb + Very attentive staff specially Luis that was very patient and helped us with the activities and Ryan at restaurant was super friendly. − Well maintained and clean. Nice rooms and view
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Niv
Very good
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Appleman
NEVER EVER STAY HERE! + Getting out of this place! − NEVER EVER STAY HERE! We had two separate reservations to stay here one on 12.07.24 and the other 12.10.24 for one night each. When we arrived at the hotel to check in on 12.07 they advised us we had two rooms for 12.07 and none for 12.10. After showing them the 2 different reservations they took some screen shots of them and said they would advise that evening of what the problem with the 3rd party booking site we used was. After inquiring later that evening after dinner, the next day at breakfast and then for a 3rd that afternoon of 12.08 at check out, they said they did not have anything new to tell us. Now mind you the flash flood are going on during this and its a 4 hour ride back to the hotel from the beach we are staying in the next nights, so we wouldn't make the trip back on 12.10 without a confirmed reservation. The hotel refuses to acknowledge their error and has refused to refund us. STAY AWAY!
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Jianbing
85/100 + Fabulous view from the room.nice service and friendly staff. − The water of shower wasn’t warm enough.
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Craig
Stay far away from this place + Hotel screwed us over so bad Had a night book for Saturday and then Tuesday when we arrived Saturday they said we had two room that night and nothing for Tuesday they could not figure out the problem despite being show two completely different reservations − they stole my money for a booking I had that they did not honor
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Mark
Very expensive for what you get. + Great views. Spacious room. − Food was better everywhere else in town. Safe didn't work. TV didn't work. Room was expensive.
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jean claude
Mauvais + La baignoire de fonctionnait pas, le petit dejeuner n est pas bon. Pas de riders dans la chambre L hotel est bruyant et vieillot Le prix est bien trop élevé pour le service
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Efraim
Superb
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Alfaro
Exceptional
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wendy
+ No volvería! No lo recomiendo, por las sgts razones: Las instalaciones son súper antiguas. Cero sentido de hospitalidad. El desayuno es súper limitado y poco agradable. La cama estaba como “hundida” No hay aire acondicionado y tampoco se pueden abrir las ventanas por los insectos. Los alrededores de algunas habitaciones son oscuras y solitarias. El precio, no lo vale! Hay otros hoteles en la zona que por la mitad del precio, hay un desayuno espectacular, atención al cliente excepcional, instalaciones modernas, huelen rico, se siente ese sentido de hospitalidad que le hace falta a este hotel Heliconias.
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DELPHINE
Très bien (sauf la restauration) mais trop cher + Très bel emplacement Belles chambres, très confortables Personnel très agréable − Au vu du standing de l’hôtel, la restauration est décevante : salle du restaurant moche, pas de bar / lieu de vie, dîner de Noël très cher au vue de la prestation. Le rapport qualité / prix général n’est pas bon.
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Carina
Deixou a desejar + Os quartos são muito bons − Café da manhã e restaurante muito ruins. É necessário carregar as malas até o quarto pela escadaria
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Dondi
+ El personal fue atento y ameno, las vistas desde el hotel eran espectaculares. − El desayuno no sabía rico y la variedad de opciones era limitada.
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Erica
+ Staff was exceptional kind and professional. The view from the hotel was beautiful. Location to restaurants and local market was key.
These are the 15 most recent reviews of 116 this hotel has.
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