NH Collection Barranquilla Smartsuites Royal, Barranquilla
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Spa and Recreational Facilities
Updated:
Terms
Location
Calle 80 No. 51 B - 25Reviews
What guests liked
- Friendly staff
- Great customer service
What could be better
- Poor cleanliness
- Overpriced services
- Uncomfortable rooms
- Cleanliness 7,7
- Service 10,0
- Location 10,0
- Room Quality 7,7
- Amenities 8,7
- Value for Money 6,7
- Food and Beverage 7,7
- Overall Experience 8,7
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Katherine
+ Bed was so comfortable. Room was great!
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David
+ It was a nice place overall.
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WILLIAM
+ i enjoy central location
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Edward
+ Excelente ubicación.
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Jorge
+ Nice stay
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Itai
+ I enjoyed my stay and will come back
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Jose
+ Excellent
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Michael
+ Staff is freindly, the rooms are outdated, bed was super hard and uncomfortable.
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Ricardo
+ Excellent
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160yessids
Excellent !!! 5 star ⭐⭐⭐⭐⭐ + My husband and I came to the hotel for the first time; we visit the bar located at the lobby, and Jeremy Leones welcomed us and treat me an my husband like a family, he play the music we requested and the drinks he prepared for the both of us, among the customer service provided were amazing. I recommend this place 💯% and I will definitely return on my next vacation. Thank you Jeremy for your kindness, God bless you.
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Douglas
+ Everything about NH Collection is first rate, especially the staff.
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Jorge Enrique
+ The staff at the restaurant are great the treating you like a family I give them teen
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Islam
+ Thank you all. Friendly stuff
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Freddy
+ Nice people
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davidricardo5
Was good but decrease a lot + Use to be there several times for job, but recebtly have decrase their service, my room had cockroaches (Never happened before), I gave advice and they told that they will let me know to change my room, which never happen, I use to recommend it, not anymore
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Nicanor
+ Excellent
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Mafe_llago
be ready to feel like a walking ATM. + The prices for the minibar and laundry are just absolute robbery. We paid more than 150 USD for a laundry service with only a few pairs of socks and some shirts. This is definitely not a five-star hotel, not even close. We trusted that the prices would be in line with the modest hotel we thought we booked, but no. Once again, if you’re a tourist in the Colombian Caribbean, be ready to feel like a walking ATM. Everywhere tries to squeeze the most out of you. I will never, ever return to an NH hotel, and honestly, I recommend anyone reading this to look for a better option where you’re not treated like a product to exploit. On a smaller note, the pillows are hard as bricks and the double beds are tiny. There are far better places in the area for the same price. The furniture in the terrace is dirty and there is no care to that part of the hotel which has a lot of potential. Haven’t seen anyone using it.. I guess for the same reasons that stopped …
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ulrikm2021
Horrible - fake 5 star + If you're considering this hotel because it claims to be five stars, do yourself a favor: choose anywhere else. Nothing in this property reflects the standard it advertises. The rooms smell of mold, the mattresses in both rooms we booked were completely worn out, and the furniture is made of cheap MDF. The finishing throughout the property looks like it was done by someone with no professional skill – uneven seams, poorly aligned roof plates, cheap materials everywhere. It's not just disappointing, it's embarrassing that a hotel has the audacity to attach a five-star label to this. And then there's the pricing. I sent out a very small bag of laundry: four shirts, a pair of jeans, a bikini, a T-shirt, and a handful of underwear. Nothing special, nothing requiring delicate care. When it was returned, I was charged 150 USD. No warning. No estimate. No simple courtesy like: “By the way, there's a local laundry service right outside charging normal prices.” Nothi…
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jose330292026
Terrible + Honestly, I will never return to this hotel or to book reservations through Booking.com. The hotel charged me $200 dollar more of the total charges that Booking,com gave me, the reservation was done with several days in advance, enough time to notify me of price changes. Terrible experience, I fell I have been taken for a ride. Be aware
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josecW1263OJ
No answer to my complaint + I got this message from NH on March 9, 2026. Still waiting for a reply. NH COLLECTION ROYAL SMARTSUITES, Revenue Management en NH Collection Barranquilla Smartsuites Royal, respondió a esta opinión Respondido: hace 3 días Dear Jose, Thank you very much for taking the time to respond to our survey. We apologize if, due to an error, you were overcharged for your reservation. We kindly request your assistance in providing us with your reservation number or your full name and check-in and check-out dates. If these do not match what was contracted on the platform, we will proceed with the refund. We look forward to hearing from you soon. Sincerely, Team Nh Esta respuesta es la opinión subjetiva del representante de la dirección, no de Tripadvisor LLC. Dear Sir. I am providing the following information as you requested: Reservation number 6364813723 from 6 to 14 the February; total charges $1,019.83 and was charged at the time of check in $245.
These are the 20 most recent reviews of 159 this hotel has.
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