J5 Hotels Helvetie Montreux, Montreux
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Rooftop Terrace and Complimentary Wi-Fi
Take in breathtaking views from the rooftop terrace and stay connected with complimentary wireless internet access during your stay.
Dining Experience and Star Rating
Indulge in a satisfying meal at the on-site restaurant and start your day with a buffet breakfast. This property boasts an official 3-star rating from Hotelstars Union.
Convenient Amenities and Nearby Attractions
Enjoy amenities such as a 24-hour front desk, luggage storage, and conference spaces during your visit. Explore nearby attractions like Montreux Casino and Montreux Christmas Market just steps away.
Immerse yourself in Montreux's charm at J5 Hotels Helvetie Montreux. Book now to experience a memorable stay.
Elevator, Conference space, Golfing nearby, Bicycle rentals nearby, Breakfast available (surcharge), Library, Safe-deposit box at front desk, Meeting rooms, Smoke-free property, Parking (limited spaces), Self parking (surcharge), Rooftop terrace, Banquet hall, Covered parking, Free WiFi, 24-hour front desk, Terrace, Luggage storage
Updated:
Terms
Location
Avenue Du Casino 32Reviews
What guests liked
- Friendly staff
- Convenient location
- Clean rooms
What could be better
- Unexpected charges
- Outdated decor
- Limited amenities
- Cleanliness 8,1
- Service 8,6
- Location 8,6
- Room Quality 7,6
- Amenities 7,6
- Value for Money 7,1
- Food and Beverage 7,6
- Overall Experience 7,6
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Maria
+ The location is perfect
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peter
+ Grate location, and lake view. Big rooms. Bit on the ‘shabby’ side
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ALH57
+ We stayed here for 4 nights as part of our Swiss Travel Company package. Our room was amazing, very spacious, with a separate sitting area and a huge bathroom. It also had a cute little balcony where we had our pre-dinner drinks. We had a small fridge and a safe in our room but unfortunately no kettle. However that wasn't a problem as we could ask reception for a flask of hot water and they provided it with cups whenever we asked. Continental breakfast was great with a variety of rolls & bread, meat and delicious cheese, croissants and other pastries and fresh fruit including beautiful peaches. The staff at breakfast were delightful. We were also given a Riviera Card for free local transport and various attraction discounts and complimentary access to the beautiful outdoor Casino Pool, just a couple of minutes from the pool. Admittedly the building is a bit quirky but we really enjoyed our stay and would highly recommend it.
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Radhesh
+ House keeping was not responsive
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Kaori
+ Easily accessible from the main station walking or by bus. The hotel is located in front of the bus stop. Walkable to the lake and near various shops and restaurants. Great location. However, the facility is old. The room had a strange smell, with squeaky doors. The bathroom area was not thoroughly cleaned.
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William
+ Very nice staff and clean room. Unfortunately there was only a small fan during a heat wave so the room was very warm even with the windows open
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shalini
+ Parking is limited and expensive. No AC .
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Verified traveler
Convenient Stay With Some Hidden Surprises + The hotel has a lot going for it, but also some drawbacks that left us with mixed feelings. The Good: The location is excellent, right in the center of Montreux and close to both the bus stop and train station, which made getting around very convenient. Guests also receive a Riviera Card that provides free local transport and discounts, which was a great benefit. Our room and bathroom were clean and well-maintained, which we truly appreciated. The Not-So-Good: Our room wasn’t ready at check-in, which was inconvenient after a long journey. Another disappointment was related to breakfast. On Fridays, Saturdays, and Sundays, there’s a lively street market by the lake with plenty of food options. However, the hotel staff encouraged us to purchase the hotel breakfast without mentioning the market. We were told it would be CHF 18 per adult and that it included everything, even cooked-to-order eggs such as omelets or fried eggs. But when we went d…
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Larry
+ Hotel was decent, not being too far from the airport. The staff was amazing!
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SIMON
+ Convenient location for lakeside, hotel decoration tired, some staff friendly. English tv channels did not work. Continental breakfast was good
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Zimei
+ No WiFi.
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Wendy
+ Great location - easy walk from train station- also close to Lake Geneva
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Susan Lesley
+ We liked the vintage lift which was unique. All the staff were very friendly and helpful. The continental breakfast was nice with a choice of eating inside or outside on the balcony. We'd definitely stay here again and recommend to family and friends.
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Gregg C
+ The hotel room was adequate with a lake view terrace, a bit on the small side and somewhat outdated.
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David
+ Throughly enjoyed our room. Looks like it was recently updated and very well done.
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GavinT508
Basic hotel in a good location + Very basic hotel with no in-room amenities, though you could request a jug of hot water. Large room, comfortable pillows and good location. Bus stop just outside front of hotel with a short ride back to the train station.
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George
+ Clean room, very helpfull staff, parking requires reservation, however over priced
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Matt_chelt
Lovely stay in characterful hotel. + Overall a great nights stay. We went to Montreux for the Christmas markets with a 6 yr old and a 1 yr old. We initially booked an Airbnb but got cold feet as the owner never responded to us - so we had to find a hotel and initially j5 didn’t have any availability due to 4 people being in the room. However, they responded sensibly to the situation (recognising that small children could simply share our bed) so allowed us to book. Our room was perfect, they had been able to find a family room so we had a cot and separate, large, sofa bed for or 6 yr old. The room was furiously warm, their heating bill must be mega! However there was air con in the room so we quickly got it down to a comfortable temperature. The bed was comfy, the bathroom clean and overall we were very happy. It is a bit old fashioned but in most respects that added to the charm - I liked the old style key to a modern key card. There are 2 lifts. One is new and the other clearl…
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738HelenM
Great hotel in a Great location + Fabulous location, friendly staff and big clean rooms. This hotel was great value for money. It's quirky, it's not modern, but it's got character and is located perfectly for the Christmas markets, close to the train station. The staff were helpful and friendly. Would definitely return. Good breakfast choice
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ragman1960
Still an excellent hotel + It’s been a few years since stay here and a few things to notice, the reception has moved around but the staff are extremely friendly and welcoming. The room was clean and comfortable with a walk in shower, large beds and a city view. I wish they would include a kettle as I miss my English tea in the morning but still an excellent location.
These are the 20 most recent reviews of 135 this hotel has.
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