DoubleTree by Hilton Hotel & Suites Victoria, Victoria
+3 Hotel rooms
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Description
Luxurious Accommodations
Experience the ultimate comfort at the Double Tree by Hilton Hotel & Suites Victoria, with 50-inch HD TVs, Keurig coffee machines, and private balconies in every room.
Convenient Amenities
Enjoy the convenience of two on-site restaurants, a bar, a mini market, and free WiFi. The 24-hour front desk, fitness center, and valet parking ensure a stress-free stay.
Prime Location
Located just a short walk from the Inner Harbour, our hotel is the perfect base for exploring downtown Victoria's attractions like Craigdarroch Castle and Cedar Hill Golf Course.
Book now for an unforgettable stay at the Double Tree by Hilton Hotel & Suites Victoria!
Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center, 24-hour front desk, Restaurant, Room service, Heating, Family rooms, Pets allowed, Lift / Elevator, Luggage storage, Express check-in/check-out, Safety deposit box, Bar, Fax/photocopying, Facilities for disabled guests, Meeting/banquet facilities, Car hire, Dry cleaning, Breakfast in the room, Currency exchange, Valet parking, Non-smoking throughout, Private parking, Daily housekeeping, Designated smoking area, Parking garage, Minimarket on site, Concierge service, Special diet menus - on request, Wheelchair accessible, Allergy-free room, Kid meals, Snack bar, ATM/cash machine on site, Electric vehicle charging station
Updated:
Terms
Location
777 Douglas StreetReviews
What guests liked
- Clean rooms
- Friendly staff
- Great location
- Good amenities
What could be better
- Small rooms
- High prices
- Issues with sofa bed
- Cleanliness 9,5
- Service 10,0
- Location 10,0
- Room Quality 8,5
- Amenities 8,5
- Value for Money 8,5
- Food and Beverage 9,0
- Overall Experience 9,5
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Rong
A wonderful stay with excellent service, a comfortable room, and genuinely helpful staff. + The room was spacious, clean, and comfortable, and the location was very convenient. The staff were friendly, professional, and genuinely helpful. We especially appreciated how accommodating they were when we arranged to have flowers delivered to the hotel. − Nothing in particular. We had a very pleasant stay and everything went smoothly.
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Lorie
− I wish there had been a pool or play area for kids. I know space is tight at this location but it would have been a huge help
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eric
Wonderful + Check in staff were friendly and very accommodating . − Small area to park waiting for valet. Valet was great but had to circle the block waiting for a space to drop car
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B Eller
Great Hotel, Great Location, Great Staff, Great Value + Location was superb, all staff we had contact with were great, even the Starbucks staff- which we know are not Hilton's. Everyone was attentive to our needs throughout the stay. − This is not a big deal; we were very happy with our entire stay. If I were to give feedback on what could be better, I'd say we asked the front desk for 2 extra robes on Monday (Aug. 10th) and were told they'd have some delivered to the room, but we didn't receive them. We moved on... In addition, we did get maid service every day, but they didn't replace the toilet paper, and there weren't any extra rolls in the room. We let the front desk know, and they got us more promptly. Again, not a bid deal-- but you're asking for feedback on what could've been better.
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Barbara
Perfect + Perfect location close to ferry stop. Starbucks inside. Very nice rooms. Staff great!
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Roberto
Excellent stay. + Location is excellent. very helpful. Staff and the facility is very clean and well maintained. − Nothing
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Katarzyna
Bardzo dobry, Bardzo mila obsługa + wszystko poza śniadaniem − sniadanie. ani jednego warzywa, prawie sam cukier. owoce, slodkie jogurty ciastka. Jedynie jajka byly dostepne ze zdrowej opcji.
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Donald
Disappointed + The location is good, right behind the Empress Hotel. Easy access to everything − On site Parking $34+taxes daily, awkward interior design -closet door can't open fully as it is blocked by the night table. The mattress is so soft, you just sunk into it and hardly any space left to walk through behind the bed. No alloted space for spreading out luggage. Hugh desk and large mirror in living room for no reason. TV has a poor quality display, images are so rough and distorted. You have to login to your own account for Netflix Apple. Large and Hugh furniture for the living room but the sofa bed turns out to be very filmy and uncomfortable. Overall the unit and facilities are kept clean. Front desk staff are ok but lack of training to deal issues, like I request form mattress and pillows but it turns out everything is ignored when check in. Parking assistance staff are good and efficient. For over$2300 for 4 nights stay, I found it not worth it and not recommended.
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Paul
Enjoyable stay with a great location and well appointed suite. + Excellent location with friendly and helpful staff − Valet parking was convenient but could be cheaper
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Karline
Excellent people + Front desk very helpful in helping find my hearing aids
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mark
+ Great location. Room was as described, a bit smaller and a little cramped. Plus Victoria is expensive. Location is fabulous, and beds were very comfy
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Lydia
Really comfy and nice room, great location. + Really nice room! Right in the heart of downtown, couldn’t ask for a better location. Great staff, all super helpful. You get warm cookies when you check in. − The suite has a microwave but no plates or utensils, I thought it would have made sense to have some cutlery to use for food.
These are the 12 most recent reviews of 950 this hotel has.
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