La Réserve, Knokke-Heist
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Recreational Amenities and Dining
Indulge in the indoor pool, sauna, and fine dining experience at La Rigue, offering local and international cuisine with 24-hour room service. End your day with a drink at the bar/lounge.
Comfort and Convenience
Stay connected with complimentary wireless internet and enjoy the fireplace in the lobby. Featuring 110 air-conditioned rooms with flat-screen TVs, private bathrooms, and daily housekeeping, the hotel ensures a comfortable stay.
Convenient Location
Located in Knokke-Heist near Knokke-Heist Beach and Zeebrugge Harbour, La Réserve provides easy access to nearby attractions. With a 4-star rating by Hotelstars Union, your stay promises luxury and relaxation.
Book your upscale retreat at La Réserve for a memorable experience near the pristine beaches of Knokke-Heist.
Elevator, Fireplace in lobby, Breakfast available (surcharge), Safe-deposit box at front desk, Multilingual staff, Self parking (surcharge), Ballroom, Banquet hall, Food and water bowls, Free WiFi, 24-hour front desk, Terrace, Luggage storage, Sauna, Designated smoking area, Concierge service, Steam room
Updated:
Terms
Location
Elizabetlaan 160Reviews
What guests liked
- Luxury ambiance
- Friendly staff
What could be better
- Poor service
- Cleanliness issues
- Cleanliness 7,9
- Service 8,9
- Location 10,0
- Room Quality 8,4
- Amenities 8,4
- Value for Money 8,4
- Food and Beverage 8,4
- Overall Experience 10,0
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Cyril
+ Tolles Hotel in bester Lage. Das Personal ist ausgesprochen freundlich. Die Zimmer sind sehr schön, allerdings würde ich breitere Betten bevorzugen.
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Erik
+ Klassehotel, maar prijs-kwaliteit iets overrated. vb: superontbijt, maar voor 45€ pp verwacht je toch dat alles erin zit. Je kon nog betalend uitbreiden (bubbels, bepaalde eierbereidingen, ....). Tof zwembad met sauna en overall wel vriendelijk personeel.
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Andrew
+ Amazing hotel, great reception service, restaurant food really good- only let down was speed if restaurant service on a Saturday night, very slow.
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Dr-Z89
Clearly one of the top hotels in Belgium. Recommend a visit. Be very wary of the dangerous steps to the pool. + Super location with great views on the pond. Beautifully redone with luxury touches. Excellent restaurant with a marvelous grand room. Ok fitness room, somewhat small for a new luxury hotel. Nice and big rooms with plenty of amenities. Excellent service. Steps t from sauna to pool had no banister and were super slippery, I had a bad fall and mentioned it to the spa attendants. They were aware and it really surprised me they continued to operate it that way without a warning sign and at least some anti slip materials or cover. That was a very big negative for me which would warrant a zero but I didn’t want to give that kind of rating for a hotel that is clearly aiming to be of at least a Four Seasons/ St Regis standard.
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F5824QTcharlied
watch your back + This place has been renovated. .It lost all its charm from the past It looks like a luxery dark crematorium Its all about fake.Fake materials, fake staff They invested in the most advanced cameras, permanently controling guests and staff. Its North Korea at the north sea
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Ann
+ Heel mooi hotel. De bediening aan het ontbijt was niet goed! Heel lang wachten
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Edward
+ veel te duur voor dit hotel. is gewoon goed maar niet buitengewoon
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Christel
+ Prachtig decor! Excellente service 5* upgrade room junior suite! Food is delicious! Perfecte prijs/kwaliteit verhouding 👌
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josephine
+ the only criticism ww has was the cleanliness. in arrival we found some hats in the bathroom floor but this was was made good will just we went out for a walk hotel is situated in a very convenient area and is of a very high standard breakfast was impeccable
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Nicolas
+ Very nice hotel
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Jana
+ Sehr schönes Hotel. Wir lieben das Ambient im La Reserve Im Restaurant La Rigue kann man hervorragend essen aber der Service war beim letzten Besuch nicht gut. Obwohl wir erst Ostermontag angereist sind, wo der meiste Trubel vorbei und das Restaurant am Ostermontagabend relativ leer war , lies der Service sehr zu wünschen übrig. Da stimmt Preis /Leistung leider nicht .Schön war der Tag auf der Terrasse mit DJ.Sehr lobenswert zu erwähnen der Service und die Freundlichkeit von Estefania ,die uns meist an Bar bedient. Für uns dort bis her die netteste Servicekraft . !
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Colleen
+ A fabulous hotel, where the little things are taken care of, without needing to ask. Super facilities from the design of the hotel to the bedding. A complimentary glass of Ruinhart, probably tells you what you need to know!
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E4379XRroberts
Not Even Remotely a 5-Star Hotel in Terms of Service + We stayed at this hotel for more than a week at a special, heavily-discounted group rate. Still, the value simply was not there. Physically the hotel, at least arguably, deserves its supposed 5-star status. It’s modern, attractive and generally clean. Unfortunately, that’s where the good news ends. In terms of service, the place doesn’t measure up even to 3-star standards. While there are a few staffers there who would like to take proper care of their hotel guests, they are clearly poorly managed, overworked, overstressed and they have no systems in place to make sure that problems get solved. If you ask the employees why problems never seem to get solved, some of them will tell you about this in detail, sotto voce. For example, we checked into a room where the air conditioning was flat-out not working. The following morning we reported the problem and were promised that the problem would be fixed by the time we retu…
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Sener
+ ontbijt was het best
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Jochen
Aangenaam verblijf in prachtig hotel! + Zeer aangenaam hotel, prachtige wellness en bar. Mooie afwerking in het ganse hotel! Zeker een aanrader.
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Andre
+ Super Nice Hotel but Service is Not what you expect and know from other Hotels - Like the Bothanic Sanctuary in Antwerp before This stay. Room was cleaned on Sunday at 4pm there is no door to the toilet which is not good at all. Only 1 towel per Person in the bathroom and no Soap. More of such Details could be mentioned Burg This is what makes the difference
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F5824QTcharlied
Such a bad experience never again ( sabena) + The worst experience ever.This is not a hotel ,5 star worth. Waste of time,waste of money, waste of health. This must be belgium.
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pieterdotbe
Avoid if you can. Nice building but no (really no) service + This is the only 5-star hotel in the area. I’ve been here several times before. In the beginning, you could overlook the low level of service — you have to give people a chance to learn. But now, a few years later… Some examples: at check-in you get your key and that’s it. Find your room yourself. Hotel information? Absent. Information about breakfast, the spa, etc.? Not mentioned. There is a WhatsApp AI app that always replies “it will be passed on and housekeeping will help you,” but nothing actually happens. The spa is “so well” maintained that all the soap dispensers have been squeezed completely empty. When going for breakfast, please check if they’re still serving eggs. Just because they let you in doesn’t mean the kitchen will still be willing to fry one. Also check if there’s soap before you shower. Ordering coffee at breakfast easily takes 10 minutes. You get the feeling that all staff are friendly but very inexpe…
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Bulent
Fantastique + Sans doute le meilleur hôtel de la ville, tout était parfait, hôtel, très propre, pas loin du centre-ville, très propre personnel, très souriant et accueillant rien à dire
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Maaike
+ Fantastisch hotel met zeer luxe uitstraling en behandeling van hun gasten ! Alleen maar lof !
These are the 20 most recent reviews of 65 this hotel has.
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