Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel), Kota Bharu
+2 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Recreational Amenities - Embrace leisure with the outdoor pool, spa tub, and sauna available for your relaxation.
Dining Excellence - Indulge your taste buds at Dynasty, the Chinese cuisine restaurant, or opt for the cafe and 24-hour room service for a delightful culinary experience.
Luxurious Accommodations - Unwind in one of the 298 air-conditioned rooms with modern amenities and enjoy the complimentary wired and wireless internet access.
Whether you seek leisure or business, Renai Hotel Kota Bahru offers a perfect blend of comfort and convenience. Book now to experience a truly exceptional stay!
Elevator, Fitness facilities, Conference space, Water skiing nearby, Breakfast available (surcharge), Safe-deposit box at front desk, Free newspapers in lobby, Express check-out, Limo or town car service available, Meeting rooms, Smoke-free property, Braille or raised signage, Snack bar/deli, Self parking (surcharge), Airport transportation - pickup (surcharge), Ballroom, Banquet hall, Wheelchair-accessible on-site restaurant, Free WiFi, 24-hour front desk, Terrace, Luggage storage, Express check-in/check-out, Sauna, Concierge service
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Terms
Location
Kota Sri Mutiara Jln Yahya PetReviews
What guests liked
- Gorgeous hotel
- Friendly staff
- Exceptional food
What could be better
- No airport shuttle as advertised
- No mini bar or soft drinks
- Cleanliness 7,8
- Service 8,3
- Location 8,8
- Room Quality 7,7
- Amenities 8,3
- Value for Money 7,7
- Food and Beverage 8,8
- Overall Experience 8,3
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Verified traveler
+ Stayed there b4, perhaps 10 yrs ago. Good friendly staff
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Izahar
+ Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
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Verified traveler
Decent Place + normal room is ok. quarantine room has lots of ants which come when they smell food on table.
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Shabnam
+ Renovations needed for this beautiful hotel. Remove old smelly carpet, painting hallways and needs new mattress. Need glass cleaning from outside. Other than that it is a beautiful place to stay.
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Mohd Diqi
+ classic!!
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Abu Hasan
+ Excellent
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Abu Hasan
+ 👍👍
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AIZAT HILMI ZAMZAM
+ Good
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Chin
+ Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
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Michael
+ Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
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Chee
A glimpse into the past + This is an old-fashioned grand hotel which unfortunately has been allowed to go into a decline. The decorative condition is appalling in places, eg paper peeling off one wall in our room and water leak damage in the corridor ceiling. If this kind of thing was repaired immediately, the hotel could be so much better. Breakfast had a huge variety of food, although not all was good quality. Car parking when we arrived was chaotic as there was a truck blocking direct access to the car park. Nevertheless it was all tolerable for the cheap rate we paid.
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Verified traveler
Needs some care and attention! + The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons. The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door. The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating. The breakfast however was varied and pleasant. No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
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Tan
+ Overall condition is acceptable except cleanliness. The breakfast is nice.
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Roselind
+ Room is big but old. Toilet needs renovation as it look old, dirty and mold were everywhere. However, the plus point was the Front Desk staff. They were friendly and helpful, especially Hanis and her team who’s worked on 21/10/24 evening.
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Verified traveler
+ Staffs are friendly and helpful and the hotel build is grand lavish. Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off. Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
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Rusdi Bin
+ Enjoyed staying here.
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Amanda
+ Alia was great ❤️ and the security guard
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Siti
+ Great location. Awesome staff!
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Grace
+ I had a great time at the Renai Hotel. The staff at the reception desk were always very helpful. The staff at breakfast were friendly and kept the area clean. Housekeeping was also very helpful and generous.
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Natalie
Loved this hotel + This hotel is absolutely gorgeous! Bed comfortable and clean. Staff very friendly. Food exceptional! The Billion Mall is connected so you don’t even need to leave the building to shop for fresh foods, clothing, electronics or sweet treats. There is a bowling alley on the fourth floor which was really fun as well. Really enjoyed this hotel. Be aware that there is no airport shuttle as the website advertises though, however the staff will arrange a taxi, make sure to have cash to pay the taxi if you choose that route. We ended up just doing Grab instead. Don’t expect a mini bar or soft drinks as advertised either. Lighting the room is a bit tricky, but once you figure it out the room lighting is great.
These are the 20 most recent reviews of 102 this hotel has.
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