Elegant Suites Westlake, Hanoi
Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Accommodation
Elegant Suites Westlake offers spacious studios and apartments with self-catering facilities, free WiFi, and complimentary private parking. Each unit is equipped with modern amenities for a comfortable stay.
Convenient Location
Situated in Hanoi, the property is near popular attractions such as Phu Tay Ho, West Lake, and Tran Quoc Pagoda. With Noi Bai International Airport just 17 km away, guests can easily access the hotel from the airport.
Exceptional Facilities
Enjoy 24-hour service at the front desk, relax in the garden or on the terrace, and make use of additional amenities like the shared lounge, ticket service, and tour desk. Elegant Suites Westlake ensures a memorable and hassle-free stay for all guests.
Book your stay at Elegant Suites Westlake for a luxurious and convenient experience.
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Heating, Family rooms, Garden, Lift / Elevator, Laundry, Luggage storage, Safety deposit box, Fax/photocopying, Tour desk, Soundproof rooms, Facilities for disabled guests, Ironing service, Meeting/banquet facilities, Hot tub/Jacuzzi, Car hire, Children's playground, Dry cleaning, Massage services, Spa/wellness center, Barber/beauty shop, Currency exchange, Private parking, Outdoor pool, Daily housekeeping, Designated smoking area, Parking garage, Shuttle service (additional charge), Concierge service
Updated:
Terms
Location
10B Dang Thai Mai StreetReviews
What guests liked
- Friendly staff
- Spacious rooms
- Great amenities
- Variety of food
What could be better
- Construction noise
- WiFi issues
- Cleanliness 8,8
- Service 9,7
- Location 8,8
- Room Quality 9,2
- Amenities 9,3
- Value for Money 9,2
- Food and Beverage 9,3
- Overall Experience 9,4
-
OLIVIER
+ Appartement 3 chambres très propre vu piscine. Petit déjeuner bon. L hôtel est a 15min de la ville ville en Grab fans un quartier sympa - il y a des travaux dans le quartier mais le bruit nous a pas dérangé. L équipe de la réception de l hôtel est adorable et très reactive! − Le spa. La fille a la réception du spa s est visiblement enervee lorsque nous n avons pas souhaité laisser un pourboire a la masseuse. Lors du règlement il y a déjà un rajout de TVA non annonceé
-
Keerthan
Very pleasant stay and we loved staying there and looking forward to visit ha noi again + Excellent − Nothing
-
Tenille
Wonderful, peaceful stay in Tay Ho. + Spacious room, beautiful swimming pool. − Nothing
-
ابراهيم لعجم
طاقم أداره متعاون وفندق جميل ومريح للغايه يستاهل الزياره + كان كلشي على ما يرام لقد استمتعت كثيرا موقع فندق مناسب وطاقم الموظفين سلس ومتعاون ولطيف جدا الغرفه جميله ونظيفه وكبيره شكرا
-
Tasawer
+ I like the fact it was clean and tidy place − A bit far out from the old quaters
-
Nithia
+ The staff, facilities, breakfast, room, comfortable beds. They have provided a Nespresso coffee machine as well. The view was good, soundproofing was really good as we didn't hear the heavy constructions going around. Restaurants are nearby. The staff even gave us a packet of Vietnamese coffee to enjoy back home. − The Wi-fi connection was weak due to the constructions nearby. A notice was put up on the elevator though. Due to the construction nearby, walking was not so feasible but Grab gets you there easily.
-
Zoya
+ Nice wide pool with different depth. 2 bedroom room. Nice kitchen with everything you need even multi cooker. Good breakfast with nice noodle every day. Pancakes crepes and waffle station was very nice addition. Everybody is very kind and polite. − Location with the ongoing costruction is kinda off. Some taxists did not want to go to the main entrance.. Knifes in the room were not sharp enough for fruits (( If not these our stay was very nice.
-
Ioannis
Humidity and a strong smell of mold + The hotel is clean, and the staff are very friendly and genuinely try to help with anything you need. The swimming pool is large and beautiful, and it is definitely one of the highlights of the hotel. − Unfortunately, we were disappointed by several aspects of our stay. The room had significant humidity and a strong smell of mold. We had to leave because the following morning both of us woke up feeling unwell. Despite this, the hotel refused to provide a refund for the unused nights. The hotel itself appears to have been built with expensive, high-quality materials, but unfortunately it feels like it has been left in the past and needs modernization. The TV is not a smart TV, the mattress is an old-fashioned spring mattress, and the air-conditioning system in the rooms is outdated. Communication was also difficult, as the staff's English was quite limited. We booked a good suite for around €100 per night, but in reality it was mainly just a lar…
-
David
Top class hotel + Exceptional service, fantastic big rooms, good location, great place to stay all round
-
Quinten
Ruime kamer en mooi zwembad + Groot zwembad. Ruime kamer − Er werd niet grondig schoongemaakt
-
Audrey
Will be back again. + Great location. Friendly staff. Very nice and clean. − No complaints. Everything was perfect.
-
Ehsan
in a nutshell i am disappointed. My expextation were much more from the reviews. + I like the service of the reception personnel. They were very supportive and prompt in solving problems. − 1. The room service needs improvement. On the first night i wasn't provided with complementary water bottles. that's why i had to take a bottle from the paid services and room service charged it to my room bill. Though it was waved when i explain it to the the reception. 2. On the next night internet connection was lost. The service engineer took time but solve the problem. After an hour internet was lost again which hampered my work. then they had to change my room at the middle of the night. 3. The menu of the breakfast is very monotonous. Need variation. if required hotel can add more items in the menu.
These are the 12 most recent reviews of 772 this hotel has.
Write a review
Stayed here? Sign in and tell others — one e-mail, no password. Sign in
