Sheraton Mall of the Emirates Hotel, Dubai, Dubai
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Spa and Outdoor Pools:
Indulge in a rejuvenating experience at the hotel's spa or unwind in one of the two outdoor swimming pools after a day on the slopes.
Dining and Entertainment:
Savor Turkish cuisine at Besh Turkish Kitchen or opt for 24-hour room service. With poolside bars, lounges, and a coffee shop/cafe, there's no shortage of dining options.
Amenities and Services:
From complimentary beach shuttles to free valet parking, this hotel caters to your every need. Stay connected with wireless internet, and make use of the business center, limo service, and event spaces available.
Book now and elevate your Dubai stay at Sheraton Mall of the Emirates Hotel for a luxurious experience like no other.
Elevator, ATM/banking, Shopping on site, Conference space, Golfing nearby, Snorkeling nearby, Surfing/bodyboarding nearby, Bicycle rentals nearby, Hiking/biking trails nearby, Kayaking nearby, Sailing nearby, Scuba diving nearby, Ski storage, Water skiing nearby, Breakfast available (surcharge), Television in common areas, Safe-deposit box at front desk, Multilingual staff, Porter/bellhop, Limo or town car service available, Mountain biking nearby, Full-service spa, Meeting rooms, Snowboarding nearby, Pool umbrellas, Ski lessons available nearby, Ski equipment rental shops nearby, Billiards or pool table, Tours/ticket assistance, Wheelchair accessible parking, Braille or raised signage, 24-hour business center, Parking (limited spaces), Downhill skiing on site, Free self parking, Free valet parking, Computer station, Rooftop terrace, Ski passes available, Free beach shuttle
Updated:
Terms
Location
Sheikh Zayed Road - Al BarshaReviews
What guests liked
- Fantastic service
- Clean rooms
- Great location
- Good food options
What could be better
- Long waiting during check-in
- Poor communication
- Crowded reception
- Cleanliness 9,0
- Service 9,5
- Location 9,5
- Room Quality 9,0
- Amenities 9,0
- Value for Money 8,5
- Food and Beverage 8,5
- Overall Experience 9,0
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Ahmed
+ Very rude staff loud music at night with no response from management Very bad experience
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Alhassan
+ Good
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Christiane
+ They closed the pool early at 19:00 so we can’t do our sports
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Haisam
+ Amazing location and hotel
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Ezzah
+ Very dusty. Couldn’t stop sneezing. Considering u had a small baby with me I’m very unhappy
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QUTAIBAH
+ Great Hotel, Disappointing First Impression The hotel is beautiful and well-located, but my stay started off on the wrong foot. Check-in was slow and impersonal, and it took too long to remove alcohol from the room, which was concerning since I was with underage teens. The experience improved later, but the first impression left a mark. May work for business, but I wouldn’t choose it again for a family stay.
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Sanam
+ Amazing
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ishak
+ Perfect location..hotel upto standard
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Anna-Kay
+ Amazing stay at this resort
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Reda
+ Excellent...
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Raashid
+ Excellent all round
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Greg
+ This is a wonderful hotel and all of the staff in this complex are exceptional. This was our second stay at this hotel. The rooms were so clean with everything you look for in a good hotel. The breakfast dining room is excellent with a great range to choose from. The staff in the restaurant were so helpful and courteous. Location above the shopping centre is fantastic. Thanks for a great stay once again. Greg T
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ishak
+ Amazing staff services. All helpful especialy the cook Mr Maruti and waiter Mr Arafat. Location perfect.
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Yaqoub
+ Overall the hotel is very good. Very convenient location attached to the mall. Good food options. Besh the Turkish restaurant was good. Staff need to be better prepared and need to know that food has to be served in stages. The pools were very good. You just have to be prepared for the noise of the kids. You won’t be able to rest there. The staff. All in all they were great and friendly. Very warm. The set back is the reception. At times it gets too busy/crowded and the back office didn’t even take action. They wanted people to wait. Which is frustrating specially when checking out. And yes the front desk didn’t pick up when I called to pick my luggage up. Again, most of the staff are amazing.
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sukhdev
+ Second time I have stayed here in as many months. Very friendly and accommodating staff, good location, love that Mall of Emirates is connected to it. Will stay again. ...If prices for an apartment with kids were more competitive (as good as Shangri-La i'd stay more often).
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WAI MING
+ 1) extremely long waiting while checking in at the front counter; 2) miscommunication on offering free breakfast to Bonyav member; 3) poor communication skill with client’s need; 4) credit card machines needed to be restarted again while getting the payment from client 5) one of my worst experiences in Sheraton hotels
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Patric
+ Great service with fantastic people. Always willing to help.
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Ahmad
+ I would like to share some observations regarding my recent stay at your hotel: • The hot water heating was turned off at night, which caused inconvenience. • There were ongoing painting works in the hotel, and we were requested to keep the curtains closed at certain times. In addition, the paint odor was very unpleasant inside the rooms. • When I requested to check out at 2:00 PM, since I was attending a training course held at your hotel by my company (Kuwait Petroleum), the front desk staff was not cooperative and insisted that I leave earlier. However, after speaking with the manager, my request was thankfully approved. I kindly hope that your management will take these points into consideration to improve the quality of services in the future.
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Janice
My home in Dubai + Always my first choice! Great location, service, room, view, staff!!!! Looking forward for my next trip in Feb 2026
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Admir
+ Staff
These are the 20 most recent reviews of 119 this hotel has.
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