Crowne Plaza Festival City by IHG, Dubai
+3 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Luxurious Spa Services Pamper yourself with a visit to the spa offering massages, body treatments, and facials. Recreational Amenities Enjoy a health club, outdoor pool, and spa tub. Fine Dining and Entertainment Dine at the poolside restaurant, Zaytoun, offering Mediterranean cuisine, or enjoy drinks at the bar/lounge. Book your stay at Crowne Plaza Festival City, an IHG Hotel, where luxury meets convenience and relaxation.
Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Golfing nearby, Breakfast available (surcharge), Health club, Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby, Porter/bellhop, Limo or town car service available, Full-service spa, Smoke-free property, Children's club, Pool umbrellas, Tours/ticket assistance, Free train station pickup, Wheelchair accessible parking, Free area shuttle, Conference center, Snack bar/deli, Free self parking, Free valet parking, Computer station, Rooftop terrace, Pool sun loungers, Children's club (surcharge), Free train station drop-off, Electric car charging station, Water dispenser, Ballroom, Banquet hall, Eco-friendly cleaning products provided, Eco-friendly toiletries, LED light bulbs, Eco-friendly cleaning products used, Wheelchair-accessible van parking, Secured bicycle storage
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Location
Dubai Festival CityReviews
What guests liked
- Excellent service
- Great food options
- Cleanliness 9,3
- Service 10,0
- Location 9,8
- Room Quality 9,3
- Amenities 9,3
- Value for Money 9,3
- Food and Beverage 9,8
- Overall Experience 9,9
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411osamas
Amazing + Amazing customer services and welcoming by the very special front desk staff Maryam and Avun . Clean room good food and fantastic location
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liyanr2026
Ms Betty + Very good hotel with good service and always smiling people. A comfortable stay here. Rooms are super clean, and housekeeping lady Ms Faith is doing a great work.
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853emelyt
They are amazing toaccomodating the guesr + Amazing, some of the staff are very good, have a good place . Nice room and clean. And good atmosphere and and nice room good for a friend to relax and for the family as well
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hardinl2025
Great breakfast + Breakfast was absolutely amazing , our waiter Anish was absolutely fantastic! Everything that we needed he was quick to help us with. We never ran out of coffee or cappuccino.
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zainbb2024
Mina and yoon best serivce + I stayed at crawn plaza hotel me and my family so much fun !!!!!!!!!!!!!!!!!!!!!!!!!!!! Breackfast was fantastic !!!!!!!!!!!!! Mina and yoon both are so kind and give us best serivce ever!!!!!!!!!!! Thanks to all serivec team !!!!!!!!!!!
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J124XHnicka
Great hotal will stay again spins + Very nice and clear rooms my room was clean everyday by Fazal he’s great person ,Hotal is great to stay , well come back again .
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BryanMalta
Great staff + Great stay, great location and fantastic rooms and facilities. A big shout and thanks to Ranjan from room service for your perfect assistance.
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255murada
Belgian beer cafe best experience + The best bar i have visited in festival city Belgian beer cafe has good beers and food especially the Belgian burger i would also like to appreciate the staff Salah,Tenzing,Tanveer,Antony,Courage,Shalu,Muna,Sam,Pasan,Cleophas and the rest i may i have forgotten
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abdullahsW200VG
A Five star experience + It was a great experience to theis hotel every thing is very proffesionally done by man kumar and sohel supervisor they are more good then our expectation i wil defenatily recomened this hotel and this staff to everyone who is coming to dubai.
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TaniaM849
Best hotel in Festival City + Staff were excellent and so helpful. Reception, breakfast staff (amazing breakfast) and pool side, especially the lovely Innocent who looked after us when we were by the pool and was a ray of sunshine so special thanks to him. Cannot recommend this hotel enough as a perfect setting, walking distance undercover to the shopping mall and all its amazing shops and restaurants - hope to stay again with you.
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781pawelt
Breakfast with View + Beautiful breakfast with even more beautiful view! Best time is at sunrise - to see the city becoming alive. Jonnel and team was so helpful Thank You
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P521FXchristinaz
Excellent all around. + Excellent service! Very helpful and friendly staff. Breakfast was accommodating to all diets and Peter was an excellent waiter.Would highly recommend.
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Meander41783768145
Outstanding service of Mr Zubair + I appreciate Mr Zubair outstanding service always whenever I come to crowne plaza DFC he used to guide his staff to prepare my room as I like to be, he is one of the best people I meet, very cooperative doing his best to satisfy clients which affect positively in crowne plaza brand image.
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DayTrip02579468173
Fabulous family trip - the hotel really look after their guests. Clean, efficient lovely pools and food for every taste + The hotel was clean, ran efficiently and they really look after their guests. The swimming pools were lovely clean towels every day very helpful staff cannot fault our trip
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jamestF1405QR
Family half term break + Super spacious suite, easily accommodated 4 of us. Super view of the creek, we never tired of looking across at the skyline 10 minutes from the airport, arranging the transfer through the hotel is highly recommended, £40 each way. The staff are super helpful from the seamless check in to our departure, and everyone is so courteous, we honestly felt like royalty, and the food was superb. We had a half board option and it represented fantastic value. I can strongly recommend the Anise world buffet which is in the hotel next door. Our rooms were made up every day and with fresh bottles of water to replace the empties. A particular mention to Rahul our housekeeper who was always so very helpful. I recommend this hotel 100% and will be returning next year.
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ali_alaqaby
Excellent + Very good and comfortable stay
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sharontatendag
Wonderful experience at Crowne Plaza Dubai Festival City + I had an absolutely wonderful stay at this hotel! From the moment I arrived, everything was welcoming, clean, and beautifully maintained. The rooms were comfortable and well-equipped, and the overall atmosphere made it easy to relax and truly enjoy my time there. A special thank you to Shanika, who was our waitress during our stay. She was exceptionally nice, warm, and attentive. Her friendly personality and genuine care made every meal a pleasure. Shanika went above and beyond to make sure we were comfortable and had everything we needed. It’s rare to come across someone who brings such positive energy and professionalism to their work. I highly recommend this hotel, and I truly hope Shanika receives recognition for her outstanding service. I’ll definitely be returning!
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Tuckerton
High Quality Crowne Plaza Hotel + A stay enjoyed during a time of crisis. From the warm welcome to the wonderful view of Dubai Creek, this is a Crowne Plaza of note. Rooms are well maintained and very comfortable with little touches that help make your stay comfortable. There is easy access to Festival City Shopping Centre and the Abra to take you across the Creek to join Dubai Metro. All the staff were charming, helpful and doing their very best to make their guests comfortable at a challenging time.
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H2594UXwilliams
Unbeatable Staff and Hotel Location + I stayed at the Dubai Festival City Crowne Plaza during Feb/March 2026 and really a fabulous hotel, location and staff. View from my room was looking across the Dubai Creek towards the Mohammed bin Rashid Library and downtown Dubai so a view I never got tired of seeing. The Crowne Plaza location attached to the Festival City Mall was also very convenient and gave many great options for shopping, restaurants and coffee cafe’s. Also the Belgium Cafe was attached to the Crowne Plaza and, I think, was the best place in Dubai to enjoy a nightly drink out on the patio and the staff there was the best 👏. Really the staff throughout the Crowne Plaza was superb in every regard….from the efficient front desk staff that made check-in/check-out very smooth to housecleaning that always took great care of the room to the Zaytoun restaurant staff who’s friendly nature and service and delicious food always made the morning breakfasts and evening Iftar’s a hig…
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Go16091466441
Two Stays - one Trip! + Started our 7 night trip at this hotel (prior to heading to Anu Dhabi) because we’d stayed here before and really like it. Little did we realise we’d be stranded and stay for a further 7 nights after we were supposed to be back home because of the conflict. Despite a very challenging time for their staff and guests, this hotel looked after us incredibly well. It’s a great location, near airport, situated on the creek and next to the IHG IC and Festival City mall. Everything is clean, lovely pool areas, good gym - brilliant, brilliant staff. Thank you for looking after us and making us feel very safe - special shout out to Jony at the pool bar and Michel on reception. We’ll be back ASAP.
These are the 20 most recent reviews of 236 this hotel has.
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