Serras Andorra, Soldeu
Hotel rooms
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Description
Relaxing Spa and Ski-in/Ski-out Access:
Indulge in massages and body treatments at the spa, then enjoy the convenience of direct ski access, indoor pool, and sauna.
Fine Dining and Exceptional Services:
Dine at Restaurante Bruna for local cuisine, sip drinks at the bar/lounge, and take advantage of room service. Enjoy complimentary Wi-Fi, concierge services, and a ski shuttle.
Luxurious Accommodations and Mountain Views:
Stay in individually furnished guestrooms with minibars and flat-screen TVs. Benefit from complimentary toiletries, wireless internet, and stunning mountain views right from your room.
Book your mountain getaway at Serras Andorra today and experience the ultimate blend of relaxation and luxury amidst the beauty of Soldeu.
Elevator, Downhill skiing nearby, Hiking/biking trails nearby, Ski storage, Breakfast available (surcharge), Television in common areas, Arcade/game room, Safe-deposit box at front desk, Multilingual staff, Ski-in/ski-out access, Snowmobiling nearby, Mountain biking nearby, Snowshoeing nearby, Full-service spa, Smoke-free property, Snowboarding nearby, Ecotours nearby, Tours/ticket assistance, Wheelchair accessible parking, Snack bar/deli, Parking (limited spaces), Helicopter/airplane tours on site, Playground on site, Ski equipment rentals on site, Ski lessons on site, Self parking (surcharge), Airport transportation - pickup (surcharge), Sledding nearby, Free ski shuttle, Ski passes available, 24-hour fitness facilities, Electric car charging station, Housekeeping on request, Proposal/romance packages available, Banquet hall, Eco-friendly cleaning products provided, Eco-friendly toiletries, LED light bulbs, Eco-friendly cleaning products used, Grey water recycling system
Updated:
Terms
Location
Carretera General 2, nº26Reviews
What guests liked
- Comfortable hotel
- Excellent staff
- Great spa facilities
What could be better
- Location is far from shopping centers
- Cleanliness 9,6
- Service 10,0
- Location 9,6
- Room Quality 10,0
- Amenities 10,0
- Value for Money 9,6
- Food and Beverage 9,6
- Overall Experience 10,0
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Kelvin
+ Amazing hotel and amenities! Beautiful setting and amazing build quality!
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Jörg
Freundlichkeit par excellence + Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...
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Sandra
excepcional! + Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
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Weiwei
+ Excellent hotel !!!
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Gerardo
+ Absolutely amazing
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Francisco_0980
Great stay in Serras Andorra! Best place to enjoy montain vacation with family and friends. + This is a unique hotel, perfectly located to enjoy Granvalira, but you also have the possibility of skiing on a private slope right in front. Perfect for children who want to start with a monitor or with their parents. It is very cozy, we went with the family and a group of friends, and we felt at home but with 5-star service. Worth mentioning is the kids club, where the children had a great time while we enjoyed the good atmosphere in the snowbar. Highly recommended
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783maneln
Amazing Serras + An exquisite service, the new concept of the Bruna restaurant is spectacular, with an incredibly complete wine list... and the attention given to children, both in the kids' club and the S room, is priceless. The ski slope next door offers lots of fun and entertainment for the kids.
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ianjonz
Great Hotel + We stayed here over New Year's in the "Penthouse Suite" Our room was very nice and the staff and service is second to none. The New Year's dinner in the restaurant was fun. Great location with plenty of activities. I would definitely stay here again.
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KEITH
+ Well kept property with super helpful staff.
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Iryna
+ The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we pai…
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Companion63637622576
Perfect + Nice hotel and nice restaurant, our waitress in the restaurant : Rocio 5* service. Good food and wine 🙏🙏 Nice hotel and nice restaurant, our waitress in the restaurant : Rocio 5* service. Good food and wine 🙏🙏 Nice hotel and nice restaurant, our waitress in the restaurant : Rocio 5* service. Good food and wine 🙏🙏
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Melissa
+ Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
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Paul
5 stars all the way. A bucket list trip all the w + From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
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Rafael
Hotel luxuoso + Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais
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mistyceeC
Excellent Spa experience & Sara truly amazing + Sara the spa Manageress is so lovely, knowledgable & helpful. My Husband & I spent a wonderful late morning relaxing in the fantastic spa facilities. Unlike many spas it had the added bonus of an infer red light room, which really helped my aching lower back. The jets on the spa pool were lovely & strong. We would highly recommend this lovely intimate spa & gym facilities to everyone. Thank you Sara you’re a star.
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Michael
+ Amazing property and fantastic staff. Would be great to have air con in the rooms for t
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N5217DDalexm
Great to place to relx + Wonderful staff and facilities. A great place to relax. The sauna and hot pool & pool are great temperatures and to cool down the ice plunge is very cold!
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Verified traveler
Très bon sejour + Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa
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jetset818
A Cozy 5-Star Stay with an Amazing Ski Camp for Kids + We already knew Serras as a brand (we love the Barcelona property: great rooftop views over the port and a great restaurant), so choosing Hotel Serras Andorra felt like an easy decision. This was actually our third stay in four years. Overall, it is a very good hotel. The atmosphere is warm and cozy, especially around the bar and restaurant, and the spa is a real plus after a day in the mountains. The service was good, with just a couple of small hiccups with our requests. Nothing dramatic at all, but it felt like the team was not always fully on top of every detail. Still, the experience absolutely matches what you expect from a solid 5-star stay. Breakfast was really enjoyable: a well-curated buffet with a great variety of high-quality products. Also, you can order a selection of eggs and other dishes from the kitchen. Bruna (the restaurant) and 42 Grados (the bar) are both great spots for dinner or a drink. We ended up going…
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F3586XQericl
Must visit! + Decided to take a chance with Serras this season and could not have been happier. Location- very close to Soldeu lifts with a fantastic ski shuttle directly to the lift. Hospitality- Tomás is the man! Exceptionally helpful and friendly. If you need something done he’s your guy. Cuisine- Bruna is absolutely fantastic. Must try the secreto iberico and torrija for desert. Rooms- very clean and comfortable. Spa- phenomenal!! Very tranquil and easily accessible. Atmosphere- classic Andorran mountain vibes with a modern spin. Loved it.
These are the 20 most recent reviews of 33 this hotel has.
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