The Onsen Hot Spring Resort, Batu
+1 Hotel rooms
Loading rooms for the nearest dates…Amenities
Description
Mountain Views and Tranquil Ambiance
Experience breathtaking mountain views and a tranquil ambiance at The Onsen Hot Spring Resort. Relax on the terrace and immerse yourself in the serene surroundings of Batu.
Luxurious Amenities and Exceptional Service
Indulge in the luxurious amenities provided, from a flat-screen TV and minibar in each unit to the convenience of a 24-hour front desk and airport transfers. Enjoy exceptional service and attention to detail throughout your stay.
Family-Friendly Dining and Cultural Exploration
Savor delectable meals at the on-site family-friendly restaurant, offering a variety of dining options. Explore the nearby Batu Townsquare and Angkut Museum for a taste of the local culture and attractions.
Book now for a memorable stay at The Onsen Hot Spring Resort.
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, 24-hour front desk, Restaurant, Room service, Business center, Terrace, Family rooms, Garden, BBQ facilities, Luggage storage, Fishing, Express check-in/check-out, Cycling, Airport shuttle, Fax/photocopying, Meeting/banquet facilities, Valet parking, Non-smoking throughout, Accessible parking, Airport shuttle (additional charge), Shuttle service (additional charge), Concierge service, Kid meals, Kid-friendly buffet, Hot spring bath, Outdoor furniture, Wine/champagne, Airport drop off, Airport pick up, Fruits, Shuttle service, Staff adhere to local safety protocols, Laundry washed per local authority guidelines, Physical distancing rules followed, Cashless payment available, Fire extinguishers
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Terms
Location
Jl. Raya Arumdalu - Songgriti no 98Reviews
What guests liked
- Exceptionally clean rooms and linens
- Private hot springs that are well maintained and peaceful
- Freshly laundered complimentary kimono robes
- Fresh, delicious sushi
What could be better
- Private onsen could offer more privacy
- Some Japanese dishes could be improved
- Cleanliness 8,8
- Service 7,6
- Location 7,6
- Room Quality 8,2
- Amenities 6,2
- Value for Money 7,6
- Food and Beverage 6,8
- Overall Experience 8,0
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Giasinta
Very good
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Tkchiam
Exceptional
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Wahyudi
Superb
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Janto
Superb
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Wiryawan
Pleasant
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Ahmad
Very good
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Miwa
Very good
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Dewijayati
The most disappointing thing is we went to Batu to enjoy breeze of fresh air but we instead had to breath in the disgust + Cute Japanese theme. − Unfortunately the hotel was right across of a giant rubbish dump which can be very smelly and they can do nothing about it. And the back has some kind of animal farm, I can sometimes smell goats/ cows odors. Our room was right across the rubbish dump. They offered to move us to other room after a night. But we are 5 people so, we cant be bothered to pack and unpack our belongings again. They should have known not to give us that room before we checked in. There is no safety box, no AC / fan which could be useful for day time heat. We open the doors and windows at day time but most of the time the smells from rubbish was very strong :( Very limited power sockets, most of them are on the floor, which is inconvenient to reach. Bed was very rough.
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Jean
Little Kyoto in Surabaya + The resort is very asethetic! The place is design as if you are in Kyoto. A lot of photo spots. Breakfast has sushi as well and the room we stayed has an onsen area. − Nil
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Syamsudin
Good
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Mario
Nice and well maintained. Might be good to focuss on noise a little or inform customers. + Well maintained and great overall to relax. − The room was close to a major street and clearly noisy the whole night. Is that the “booking.com” reserved room? ShabuShabu was bellow par for the meat (too thick).
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Stephen
Very noisy resort and not suitable if you are expecting for a nice and quiet place + Hotel design and architecture are nice. Cleanliness is not bad either but it could be better. − Our room is very noisy from the street. The cars and motorcycle noise really bother us, even at night the street was still noisy. To make it worse, there were group of students who had team building activities and start their activities by blasting loudspeaker at 6 am. We came there with expectation of nice and quiet place to relax. Not to hear street noise or loudspeaker at 6 am. We went home disappointed and feel more tired instead of relax. If you come here with expectation of onsen like in Japan, you will get disappointed too because the hot spring is not 24 hours. They only filled the tub at 8 pm and the water was not flowing constantly so it would get cold quickly. By 9 pm the water was already cold. The tub is located at the balcony with no privacy.
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Robin
Lovely hotel and setting but private onsen limited time and only 20 mins our trip + Beautiful setting, polite staff, good breakfast − Private onsen scheduled 8:00pm - 10:00pm only, actually started to fill 9:30pm. Too late for kids to use, too short time adults to enjoy. Then hotel asked for Rp500,000 to have in morning instead. Basically onsen hotel with no onsen. Not happy
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Hanim
Overall, we had an excellent experience and would happily recommend Onsen Hot Springs Resort to anyone looking for a rel + Our recent stay at the Onsen Hot Springs Resort in Batu, Malang was wonderful from start to finish. Everything was beautifully maintained, and the hotel was exceptionally clean, making it a very comfortable and relaxing place to stay. The private hot springs were the highlight of our visit. They were well maintained, peaceful, and provided the perfect setting to unwind. We also appreciated that the complimentary kimono robes were freshly laundered and smelled wonderfully clean, which added to the authentic and comfortable experience. The food was generally good. We especially enjoyed the sushi, which was fresh and delicious. While the rest of the Japanese dishes were decent, we felt there is room for improvement to better match the overall high standard of the resort. − The private Onsen could do with a bit more privacy but it’s not an issue at all.
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ING HWA
I will avoid this hotel + The room size − The rooms are noisy and hence we could not sleep well due to traffic noise and people talking outside. The breakfast is just so so. Only best part (besides the big size of the room), there is a private onsen pool.
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Anna Bee Jit
The place is relaxing, serene and beautiful and the private onsen in the rooms is the bonus! + The breakfast is a healthy spread of local and international dishes and we are satisfied. − The egg station should be available everyday.
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Mohan G
A pleasant stay in nice natural surroundings with great staff but management needs to be more alert. + The breakfast on the 1st day was very good with a good array of options. And, the food was tasty. However, on the 2nd day we were told that, due to fewer guests, they were giving us a mini-buffet. There were 20 of us in our group and this was not considered big enough for a full buffet breakfast. Even eggs, which are standard breakfast items, were not given until we insisted. As a result, we felt cheated especially since 2 in our group paid extra for their breakfast. This is very poor management policy. The hotel is not cheap, yet we were given budget hotel treatment. This was the most disappointing part of our entire stay. Other than that, the surroundings are very peaceful and the private onsen was a treat. The staff were very pleasant and tried to please. − For such a large compound, there were only 2 buggies for all the guests. The place is too big to move around on foot and the…
These are the 17 most recent reviews of 30 this hotel has.
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