Esplendor by Wyndham Isla Mujeres Boutique All Inclusive, Cancun
+3 Hotelzimmer
Lade Zimmer für die nächsten Termine…Annehmlichkeiten
Beschreibung
Luxurious Accommodation
Hotel Beló Isla Mujeres - All Inclusive offers elegant guest rooms equipped with modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a terrace for breathtaking views of the surroundings.
Top-Notch Facilities
Enjoy a range of facilities including an outdoor swimming pool, fitness centre, hot tub, and a garden to unwind in. With free bikes available for guests, exploring the beautiful surroundings of Isla Mujeres is a breeze.
Delectable Dining Options
Start your day with delicious American or vegetarian breakfast options served daily. The hotel's restaurant ensures a delightful dining experience, complemented by excellent service and a serene ambiance.
Experience luxury and comfort at Hotel Beló Isla Mujeres - All Inclusive. Book your stay now for an unforgettable getaway!
Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool, 24-hour front desk, Restaurant, Room service, Terrace, Family rooms, Garden, Lift / Elevator, Airport shuttle, Safety deposit box, Bar, Tour desk, Hot tub/Jacuzzi, Car hire, Massage services, Windsurfing, Snorkelling, Spa/wellness center, Non-smoking throughout, Private parking, Outdoor pool, Sun terrace, Daily housekeeping, Airport shuttle (additional charge), Beachfront, Concierge service, Snack bar, Pool with view, Pool bar, Rooftop pool, Outdoor furniture, Sun loungers or beach chairs
Aktualisiert:
Bedingungen
Standort
Laguna Mar M 72 L 5Bewertungen
Was Gästen gefiel
- Friendly and helpful staff/waiters
- Rooftop pool with stunning view
- Nice beach area and jetty
- Good main restaurant and overall pleasant dining staff
- Quiet, convenient location and availability of golf carts
Was könnte besser sein
- Showers often open/to the room with no privacy (family rooms)
- Rooms flooding when showering and occasional A/C/towel issues
- Pool water reported dirty by some guests
- Rigid all-inclusive check-in timing causing service bottlenecks
- Limited food variety/portions and bar supply shortages (beer), early venue closures
- Sauberkeit 7,6
- Service 9,1
- Standort 9,0
- Raumqualität 7,0
- Annehmlichkeiten 9,0
- Preis-Leistungs-Verhältnis 7,8
- Essen und Getränke 7,7
- Gesamterfahrung 9,2
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Valdas
+ Personal in restaurant and in the pool bar was great − From the very first day of our stay, we noticed several serious issues that are simply not acceptable for a 5-star hotel > The shower enclosure was not properly sealed, causing water to leak into the room every time we took a shower. We reported the problem immediately, but it was never properly fixed, nor were we offered another room. > The door lock in our room also broke, and we had to wait for maintenance to repair it. During that time, we could not leave our room because it could not be securely locked, which was a major inconvenience. > The breakfast was extremely disappointing. The food was of very poor quality, and there was very little variety. Even the fruit selection was limited. > The rooftop swimming pool looked cloudy and dirty, as if it had not been properly cleaned or maintained. The outdoor jacuzzi was far too hot to use, almost like boiling water, which is probably why nobody was using it. > The food served at …
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shirli
Disapointing + Nice beach − We arrived with a sick kid, the staff wasn't helpfull trying to let us in a room, before 15:30. The loby has no aircondition. Extremly hot. Shower is open to the room and completly see through, in a family room....
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Maria Giovanini
Fue una linda y cómoda estadía. + El lugar es muy bonito, el personal -en general- es muy amable y la comodidad de la habitación es excelente. − Como vegetariana tuve pocas opciones para elegir de comer, sobre todo en el Snack Bar (almuerzo). Además el menú de comidas no es muy variado en general, quizás sería bueno modificarlo cada cierto tiempo.
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Stephen
Probably wouldn't return. + Breakfast was OK no variety, location was OK. We rented golf carts to get around the island. − Food was limited and small portions. Ran out of beer at the bars, they only had 3 brands of beer and were always out of 1 or 2. No English speaking channels on the TV. Everything was closed by 11pm.
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Maria Laura
+ Buena atención del personal. Buena comida. − La playa no se puede disfrutar a pleno xq tiene barreras. Deberían de sacar eso para que pueda ingresarse perfecto.
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Alejandra
+ El servicio de todo el personal, el restaurante, la comida − La regadera de la habitacion no tiene puertas y no es privada, me tuve que levantar en la madrugada para bañarme a obscuras o colgar una sababa para que no me vean. El agua de la alberca estaba sucia con trazas de grasa o aceite.
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Simpson
Was planning to make this place our family vacation spot. After the stay we had, we will be looking for another place on + The property was clean and in a great location for calm and relaxing time. The waiters at the snack bar, Mateo, and the waitstaff for dinner were wonderful. − The room flooded every time we showered. No one came to fix it even though it was reported. The A/C was not working in our room. We had no towels. The receptionist were unhelpful and seem to not care about any of the concerns we had. Said they are “not allowed to do anything”. Just a horrible experience from start to finish.
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rebecca
Brilliant Hotel with great facilities, excellent little beach and stunning view from rooftop pool. + Really great hotel, we enjoyed our stay here and it was a perfect base for our Whale Shark watching trip the next day. Lovely main restaurant and super friendly staff in the evening and at breakfast. Nice beach area and jetty. Good pool area and great rooftop pool bar. Nice quiet location, busy day bar next door but nothing that affected our stay. We hired a golf cart so we could get around the island independently. − The all inclusive was very set to fixed hours for checking in. We couldn’t get a wrist band until 2pm on the day we arrived despite knowing that we had to check out for a trip at 7:45am the next day. It made the first food order very busy, pool restaurant staff were really stretched as everyone was super hungry from morning flight arrivals. There was no flexibility for those that might not use the all inclusive service the next day. It would have been preferable to have a…
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Ina
Magnifica vacaciones en una isla paradisíaca donde no hay nada de sargazo y el hotel lindo. + El hotel en general sabíamos no estaba cerca de la playa norte que es donde hay mas arena y agua transparente pero honestamente ese problema lo arreglamos usando taxis lo cual son accesibles y haciendo diario excursiones por el ahorro del precio que era alojarse ahi entonces fuimos un día al garrafón, otro día rentamos una lancha para irnos a isla contoy (muy recomendable), otro día fuimos a la misma playa norte y ahi rentamos unos camastros y sombrilla y otro día aprovechamos para rentar un carrito de golf e visitar los otros lugares de la isla como punta sur, y el centro a caminar y pasear por la noche. El hotel tiene una playa de puentes linda pero no es para snorkelear o hacer grandes distancias de nado asi que por eso conviene ir y salir a otras excursiones alrededor de la isla. La comida en general nos pareció muy bien y rica pues tienen un sistema de no poner demasiado porque si no h…
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Priscilla
Extremely disappointing — I would NEVER stay here again! − I traveled with my husband and our two boys, ages 6 and 9, and I would NOT recommend Esplendor by Wyndham Isla Mujeres, especially for families. The biggest issue was the complete lack of privacy in the room. The shower is visible directly from the beds. Their solution was to put up a cheap shower curtain, but the corners were still exposed, so you could STILL see the person showering. Paola at the front desk offered to switch our room, but then explained that all the rooms have the same visible shower setup… so how exactly would switching rooms help? My husband literally had to take our boys downstairs while I showered. The towel situation was also ridiculous. Our reservation was for four people, yet they repeatedly left only 2–3 shower towels. I had to call the front desk or personally go downstairs numerous times just to get enough towels for my family. I was uncomfortable enough that we left one night early, yet both th…
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Maureen
Expérience décevante − Notre expérience à l’Esplendor by Wyndham Isla Mujeres est malheureusement assez décevante. Le principal problème est l’emplacement du complexe, assez isolé par rapport aux principaux lieux d’intérêt de l’île, notamment Playa Norte. Avec des enfants, cela rend les déplacements assez contraignants. La chambre était relativement petite et plusieurs détails nous ont surpris : aucun véritable produit d’hygiène fourni par l’hôtel, des serviettes de qualité médiocre, des draps qui ne semblaient pas toujours très propres et, surtout, des oreillers qui sentaient fortement la cigarette. La climatisation fonctionnait également très mal, avec une chambre qui restait assez chaude, ce qui a rendu les nuits particulièrement inconfortables. Concernant le all inclusive, le buffet était loin d’être à la hauteur, avec une qualité assez moyenne et des horaires particulièrement limités. Il est notamment impossible d’obtenir un simple café entre midi et 16h, ce qui est assez inc…
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Simona
− Stanze con un livello di umidità del 100%, menu alla carte molto limitato con poca scelta, non si poteva fare un cambio ingredienti o nulla. Spiaggia davanti all'hotel praticamente inutilizzabile, era una pozza non una spiaggia, piscina sporca. Ho vietato a mia figlia di 3 anni di farci il bagno viste le condizioni dell'acqua
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Noth86
Anche no. + Lo staff è cordiale. − Spiaggia assente, piscina molto sporca, all-inclusive senza pranzo.
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Saskia
Superschöne Location mit exzeptionellem Service + Extrem gut hat uns der Service gefallen! Ein Hoch auf Viktor, Alberto, Jorge, Denys und Arnold Schwarzenegger (you know who you are!!!) Bestes Service Team weit und breit!!! Der Zimmerservice war auch super. Die Lage des Hotels war wunderschön - nicht zu trubelig aber auch nicht komplett im Abseits. Der kleine Strand war total süß und immer sauber. − Wenn man länger als eine Woche bleibt wird das Essen irgendwann langweilig. Der Pool war manchmal etwas trübe, was vllt. daran lag, dass man einige Gäste auch im Pool gegessen haben.
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Ayax
Bel hôtel avec du potentiel mais avec une ambiance froide et avec du personnel qui ne se soucie pas de la satisfaction d + Hôtel de belle taille avec une très belle vue depuis le SkyBar, propre et avec tous les équipements nécessaire pour passer un bon séjour. − Ambiance froide et totalement impersonnelle, comme le service. Personnel globalement correct mais sans aucune notion du service et satisfaction des clients avec la seule exception d’Hugo, un des serveurs du restaurant. Les portions du restaurant frôlaient le ridicule (quatre morceaux de fruits dans un “plat de fruits”, morceaux de viande de 4cm carrés, etc.). Service très lent dans tous les restaurants. À toute évidence, c’est un hôtel sous-staffé et le personnel n’a pas l’air de se soucier de la satisfaction des clients.
Das sind die 15 neuesten Bewertungen von insgesamt 433, die dieses Hotel hat.
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